The Westin Boston Seaport District
4.1
Excellent(1,105 Reviews)Hotel in South Boston, MA
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Boston’s Seaport District, The Westin Boston Seaport District features a vertical garden – a natural feature that purifies the air.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of South Boston, MA
Available Rooms
Traditional, Guest room, 2 Double
2 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Corner Room, Larger Guest room, 2 Double, City view
2 Double • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Harbor 1 King Suite, 1 Bedroom Junior Suite, Harbor view
1 King • 764 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Traditional, Guest room, 1 King
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Lawn on D, Guest room, 1 King, Lawn on D view, Garden view
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,105 Reviews)100% verified reviews
4.1
The staff were extremely helpful and went out of their way to help in even the smallest way. Very friendly and knew their jobs so waiting was at a minimum
4.1
The room was very comfortable and spacious, especially for a city hotel. The hotel has a lot to offer with restaurants, coffee, convenience store and is in a good location. The gentleman who checked us in was very nice and quick. The best part for us was the comfortable bed and lots of big towels.
4.1
Too expensive for just a 1 night
4.1
Not much at all overrated and very expensive for shifty service.
I was lied to. Waited for maintenance to fix my TV. They never came. Forty dollars for a slice of turkey and bread. Very expensive. For what I paid. I could of went to Encore. And lost money and still come out on top. Never again. The birch restaurant they were disrespectful and awful food. Place Sucked. So didn't there comedy show. I think 20 people showed up. Never again will I stay. They were rude and not helpful and made you look stupid when you asked a question.
4.1
Hotel location, service provided and the great buffet breakfast.
Nothing
4.1
Breakfast was great, room bathroom great and location great. Need more food options restaurants or info on near by locations. Also info on the T subway and how to use if possible. Rest excellent.
4.1
Close to cruise port
Wish there were more restaurants to choose from
4.1
Good position
Front desk staff underwhelming and too few on duty. Long queues and 3 attempts for simple transactions
4.1
The property was very nice. It had a good location.
The parking was very expensive
4.1
The seaport location was ideal…walking distance to harbor, restaurants and shops, and a short drive from airport.
4.1
We thoroughly enjoyed the breakfast buffet. The good was great and staff very friendly. It really made our visit enjoyable and ready to go out and see the city.
The only complaint was that the bath towels were stored on very high shelves in the bathroom. Very difficult for short people. I just brought them down under the sink.
4.1
Locations. Facilities
Nothing
4.1
The room was spacious and the bed was very comfortable, check in was friendly and quick. They had a Starbucks and a restaurant on site , the restaurant service was very good! It was also walking distance to other restaurants.
4.1
Great location and good base for exploring Boston
Little bit pricey
4.1
Location and the staff were friendly and helpful
Needs a redo
4.1
Breakfast was great !
More stations open at concierge
4.1
Property was nice and clean and staff was very nice and friendly.
It was near places we wanted to visit.
4.1
We loved the water bottle refill stations. We go everywhere with our reusable water bottles and really appreciated that you offered that service. The kids loved the pool and I used the gym. Both were clean well appointed. I also really appreciated that we could plug our car in, in the parking garage. Huge bonus for us!
The only problem we had during our stay was getting to the waterfront district with our stroller. We kept running into stairs. We would have loved a walking map of the area to know the best way to get into that part of the city.
4.1
Staff and amenities were excellent
It’s was so expensive during the weekend then the price had dropped immensely afterwards.
4.1
Perfectly located near shopping, dining and sight seeing.
Nowhere to get snacks, sundries after the lobby store closes.
4.1
The rooms were clean and the lobby was lovely.
The location because it felt off the beaten path but it wasn’t.
4.1
Location to conference center with walking bridge connecting to it not having to go outside in some really cold Boston temps that weekend. Restaurant on site. Breakfast offered.
Check in at 3pm NO PARKING available in lot or valet, & room was not ready until 4:45pm.
On top of a long day & freezing temps in Boston (13degrees) this was very very disappointing. They recommend parking in an additional lot off site 4-5 blocks away. Remembering it’s 13 degrees outside this was a hard NO.
We parked at the Omni across the street & paid an additional $30 on top of Westin price for the night.
Our room came with breakfast but we didn’t get the coupons at check in which caused issues at checkout because we got charged for breakfast.
Thankfully I noticed & was treated very well by staff member who took care of issue at checkout. I believe her name was Victoria.
The room was comfortable & clean & hallway was quiet. However the drinking glasses in the bathroom were dirty!!
There were also very long delays for the elevator due to crowds. Which in turn became some rides over capacity with guests squeezing in.
We requested extra pillow & blanket & they arrived at room in about 10 min. 👍 great service there!
Breakfast was great! Restaurant staff were courteous & efficient.
We also ate at MJ O’ Connor restaurant & it was great.
Overall ok stay.
It was very very busy due to NIKE FEST volleyball tournament at conference center & you expect some delays with that in mind. However telling an overnight guest no parking, was unacceptable. I just timed it wrong I guess because few hours later I saw parking again. & again first thingSunday morning. Also not having room ready closer 5pm was not ok.
4.1
Gym, pool and shower were all amazing
4.1
To who this may concern,
I write this email to express my underwhelming experience at the Westin Boston waterfront. I preface by sharing that the Westin has been a integral part of my family's history. My father, Abilio Bacai worked at the Westin in Copley for over 20 years with the Banquet team and I grow up with the hotel brand for most of my life. So it was a pleasure to book a room to celebrate my partner and pay tribute to my father's past as he is no longer here.
Unfortunately, what we were met with was anything but hospitality. When we first arrived to our room 830, we were greeted with a filthy mirror as well as eaten food in the fridge. Once I expressed this to the manager, they relocated us to room 1234. We were once again met with cocktail glasses on the floor with liquid right outside of our door! (Ive enclosed pictures of what ive described in the attachments)
I realize that the cocktail glasses was not necessarily the hotels fault and I returned the dolly with the glasses to the lobby. There, I was met by the rudest gentleman who questioned "did you find those glasses on the dolly when you used it?" How rude. That will be my last time there and simply amending two drinks at the bar and the parking is hardly going to fix anything.
Finally, the hotel LOCKED us out of the room for a payment issue which a phone call to me directly could have fixed.
It's fair to say there is a lot to address. I will hesitate before rooming at a Westin hotel again and most definitely would now recommend your establishment to any of my peers or through Google where I am a local guide for. No one deserves that treatment I experienced.
Regards,
Ivan Bacai
4.1
It was clean
Hard to get any food restaurants closed almost all the time and the bars opened late afternoon very weird hours hard to get food
4.1
Kényelmes ágy, finom reggeli, rendkívül segítőkész személyzet. Jól felszerelt edző terem. Tömegközlekedéssel is kényelmesen elérhető.
A komód fiókjai maguktól kinyílnak. A vízforraló tartálya hiányzott. A jakuzzi használata után közvetlenül fájdalmas kiütések keletkeztek a bőrömön.
4.1
Service was wonderful!
4.1
Staff was awesome, friendly, and professional. The room was clean, and the view was awesome. The only complaint was the water temperature, which took a while to get hot in both the sink and bath. In spite of that, I would definitely stay there again, and it had a Starbucks,
a breakfast restaurant, and a delicious restaurant in the lobby. How awesome and convenient is that. The added bonus was seeing the crew of the United Emirates flight. I absolutely love seeing them. It was so beautiful that it made my night. Just a lovely stay, I wish,it was longer, but,. We will be returning and will recommend it..
The water is taking a long time, 20-25 minutes, to get hot. Also the parking. The valets were amazing and hardworking. However, the available parking space was not enough.
4.1
Breakfast was very good, many options to choose from.
The safe in our room would not work, and the electrical outlet in the bathroom didn’t work. I reported these issues upon check out. Neither really affected the quality of our stay.
4.1
kind staff and good breakfast really it is very good stay
no complimentary in path room like 5 star hotels no water inside rooms
4.1
It was beautiful hotel.
It was very expensive and a little away from things so always a walk
4.1
Location to cruise ship
Price
4.1
evething was good
The emergency alarm was ringing at nigth and the rooms were evacuated at two oclock at mornig.
They were false alarms. ?
4.1
Sehr gute Lage und super Service
4.1
Not applicable
Parking was expensive.
4.1
The hotel was clean, close to the airport, the room was big.
They charged us with a fee- 30$ to each person when you're more than 2 people! (When we ordered in booking a room for 4). Also they just charged my deposit card without telling me.
4.1
Different bring toothbrush and slippers but they were happy to provide. Starbucks and shops on the first floor. Check in time was in the afternoon but they were able to accommodate and checked us in by 10am. fantastic service
Nothing. Everything was great
4.1
Good accommodations, beds were comfortable, the included buffet breakfast was delicious and staff were lovely.
I was disappointed with the Peloton bikes in the gym. Was very excited about this feature however only one of the bikes was in operational shape.
4.1
Didn't like all the hidden fees and different treatment from one person to another in the breakfast buffet.
We got "discount" coupons which turned as a rip-off in my opinion since no matter if you choose buffet or menu, they always charge you the same. The bill includes a no matter what $10 of service and also want for tips?
The waitresses just talked to my wife
FAQs
How much does this hotel cost compared to others in South Boston?
The average price for a rental in South Boston is $200 per night. This rental is $86 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Boston Seaport District. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Boston Seaport District. Enjoy the water!
Is The Westin Boston Seaport District pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Boston Seaport District?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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