The Westin Michigan Avenue Chicago
Hotel in Streeterville, IL
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Situated in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, inclu.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Streeterville, IL
Available Rooms
Traditional King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Traditional Double Room with Two Double Beds
1 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room with Two Double Beds
1 Double • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Club King Room - Executive Lounge Access
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
Ottima posizione. Buon ristorante. Camere buone.
Essendo un 4 stelle pensavo fosse una struttura più curata e lussuosa
3.5 / 5.0
Location was good
-The room was not ready even when we reached the hotel two hours after the check in time and we wated more than an hour to check in (delay almost three hours).
- Car Parking was very expensive.
2.0 / 5.0
Just ok. Location good. Common areas basic and need upgrading .
Staff v average
The above .
Michael and concierge most helpful
2.5 / 5.0
The location is good. After the first night, the stay was fine.
There was no room available at check in. On first night was placed in a meeting room with a bed. Was told that third-party reservations are last served and first bumped from rooms. Subsequent nights were fine.
3.5 / 5.0
Roomy and spacious
It was crowded, I tried to change my room from a double to single prior to arriving.....no communication back from the hotel. The room wasn't ready and I kept going back to the desk based on the estimates of when it would be ready and it wasn't. The daily assessed $25 fee was a surprise to me and I would not book with a hotel that does that again. I was there for a conference that was 2 miles away in another hotel because there were so few hotel rooms that weekend.
3.5 / 5.0
Did not do breakfast at hotel too expensive.
The bathrooms need to be updated.
5.0 / 5.0
Great location
$25.00 destination fee
4.5 / 5.0
The room was clean and comfortable. The bed was firm, not too soft. Excellent location. The staff was very pleasant and tried to be helpful.
Also, the HVAC system was very quiet. That was great and unusual for most hotels.
The floor of the tub should have had a more slip resistant coating or a bath mat should have been provided. The tub was not dangerously slippery, but it could have been more stable.
The destination fee was a bit high. I enjoyed the breakfast and the feeas credited toward that. If my plans had been not to dine at the hotel, the fee would have been a waste.
Finally, I had asked for a bottle of distilled water in my room when I made a reservation. It was not there when I arrived, and the staff, although the woman at the front desk tried hard to get one, could not get one.
3.0 / 5.0
Staff was professional, friendly, and very helpful. Our room was upgraded due to no sofa bed. The hotel location was great, near downtown Chicago within walking distance to restaurants, shopping, and attractions.
I was made aware upon check in that there was a $25 Resort credit which is included in the resort fees that had to be used daily. It could only be used in the hotel restaurant or at Starbucks in the hotel, use it or lose it. Basically, you had to spend $25 a day in the hotel. The hotel was nice, but not close to what I expected for what we paid.
5.0 / 5.0
Sehr freundliches Personal, angenehmes Design, toller Ausblick, AC mit angenehmem Raumklima, Bett mit gutem Topping und wunderbar weichem Oberbett.
4.5 / 5.0
Comfortable , spacious room. Free water, free in-room Starbucks coffee packets.
On sit parking VERY expensive.
4.0 / 5.0
Zentral gelegen. Vieles in Gehdistanz erreichbar
4.0 / 5.0
Centrally located, nice food amenities and good room. Having $25 food credit was very convenient. It was a madhouse with st Patrick’s day but the service workers did a wonderful job keeping it clean and being courteous and helpful
Expensive parking, pillows were slightly uncomfortable but it wasn’t horrible
5.0 / 5.0
The view and location
The bathroom light wasn’t working properly
1.5 / 5.0
The location was great. Room service was available until 11:00pm.
The staff was not helpful. Our original reservation could not be located but my confirmation stated that it was a prepaid booking. The front desk staff offered zero solutions. I ended up securing a new booking and ended up paying for 2 rooms on 2 separate bookings. I was told they couldn’t locate the first reservation and there was nothing they could do.
Our room was incredibly hot the entire stay. We adjusted the thermostat but the temperature never dropped. Maintenance was notified, I guess they came to the room while we were out and they couldn’t solve the problem so they left a box fan which meant we still had a hot room but now we had a hot room and a loud box fan to move the hot air around. I sweat through my pajamas both nights.
Our room had 2 towels when we arrived. We asked for more towels since we had 2 guests staying in the room, housekeeping first asked if we paid for housekeeping before they brought the requested towels. When the towels were brought to the room, housekeeping removed the 2 towels that were there and replaced with 2 new towels. We still ended up with only 2 towels.
Housekeeping never showed up to clean our room — and yes, we did pay for housekeeping. I made the bed on my own.
I noticed a pile of trash that remained in the corner of the elevator for a full 12 hours — during the day shift. Having the experience we had with housekeeping and the rest of the staff, this shouldn’t have surprised me.
5.0 / 5.0
The property was prime location. We were able to walk almost everywhere!
N/A
5.0 / 5.0
Friendly personal great service
Nothing
5.0 / 5.0
Very convenient location, great spot. Very clean and nice
5.0 / 5.0
Excelente
Todo perfecto
3.5 / 5.0
Localização e o quarto
A limpeza do quarto não é diária e qdo solicitamos foi cobrado extra. Mesmo assim a limpeza foi ruim
1.0 / 5.0
Location
Staff
4.0 / 5.0
Muy buena atención del personal del hotel. Excelente ubicación.
No hay internet disponible 24/7, podría acceder a internet pero escogiéndolo dentro de unas opciones que podría tomar cada día, realmente fue algo que nunca había sucedido en ningún hotel a los cuales he ido.
4.0 / 5.0
Todo funcional y en buen estado en la pieza y hotel.
Hotel cerca de la playa, para correr por la costanera
Bonita vista en el piso 25 del hotel
Acceso fácil al hotel, ya sea en taxi, lyft o buses usando tarjeta Ventra
Horarios acotados de funcionamiento del restaurante y starbucks que está dentro del hotel.
Problema con el cobro de tarifa reservada en Booking, que luego de realizar un reclamo se cobró lo pactado.
5.0 / 5.0
Clean, great location, room had great view
Nothing
4.0 / 5.0
location
price
5.0 / 5.0
- I stayed 2 nights with a friend and we flew in from Charleston SC. Both of us ran the Chicago Marathon! Ben Moraine was informative and accommodating the entire stay. Ben made us feel at home and welcomed. He’s knowledgeable about all things hospitality and a great fit for Chicago! We plan to return back soon.
4.0 / 5.0
Comfortable beds and good sized rooms.
We were given extraordinary service by the staff, particularly April at the service desk who was exceptional - warm and professional.
Lack of housekeeping staff given how busy the hotel is but we understand the challenges with resourcing
5.0 / 5.0
Great location! Everyone here..the staff..we very nice and helpful! Thank you for a great stay! Will come here again!
5.0 / 5.0
my room was very nice . And the staff was great
my bed was extremely soft very uncomfortable .
3.5 / 5.0
We were able to change rooms due to Marijuana smoke coming in through the vent, and the front desk made that happen quickly.
We did need to request a microwave though
4.5 / 5.0
The location, keyless entry and the value
Wife thought the bed was a little hard.
5.0 / 5.0
Enjoyed my experience, ease of coming and going, quality of food at restaurants, housekeeping service was up to par. Everything great would stay again.
Morning line for the in house quick cafe / starbucks
4.0 / 5.0
we like the location. Thee is very little noise. Beds are very comfortable.
lower cost, particularly in valet parking.
FAQs
How much does this hotel cost compared to others in Streeterville?
The average price for a rental in Streeterville is $159 per night. This rental is $54 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Michigan Avenue Chicago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Michigan Avenue Chicago pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Michigan Avenue Chicago?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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