GreenTree Hotel Phoenix West
Hotel in Phoenix, AZ
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Situated in Phoenix, 11 km from Copper Square, GreenTree Hotel Phoenix West features accommodation with a fitness centre, free private parking and a shared lounge. This 3-star hotel offers a 24-hour front desk, a business centre and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Phoenix, AZ
Available Rooms
Standard Queen Room
2 Queen • 2960 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite with Spa Bath - Non-Smoking
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds - Non-Smoking
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Mobility Access/Hearing Accessible
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
7.0
nice hotel with ok breakfast and close to restaurant
the area outside the parking has a lot of homeless people roaming so not very safe to walk around
10.0
The bedroom was nice. It had a refrigerator, and the bed was comfty. The staff were kind and polite. I liked that I could come and go as I please. I liked it when the front door was locked at night and I had to use my keycard to get in.
I didn't like it when the door was locked for only one night where I had to use my keycard. I would prefer that the front door was locked at night and had to use my keycard to get back in.
9.0
CLose to the freeway. Price was good. Beds were very comfortable.
The deadbolt on door didn't work, plus very hard to open and close the door. Only felt safe because rooms are located inside hotel in hallway.
1.0
The workers were very friendly and nice.
It was hot and I paid extremely to much had to go home and get my fan and the fact you can't use cash and get the deposit back when we leave
10.0
Nice clean room and comfortable bed
Homeless all around
8.0
nice staff, the rooms were nice & clean. I really liked the balcony:))
maybe if there was a continental breakfast.
8.0
I asked for extra pillows and it took 3.5 hours and 3 calls
5.0
Location.
Smelled musty. Air conditioner was loud.
5.0
A/C wasn’t working properly.
6.0
We enjoyed the room. It was clean and spacious. The balcony was an added bonus; my wife loved that aspect of your hotel.
Taking into account we arrived at night (10pm or so), it was to be expected there would be visible security on the grounds. The gentleman did walk by me and spoke as I was getting my belongings out of the vehicle I was driving (my wife and I drove separate cars), but he did not introduce himself as security so as he lingered nearby and watched us I was unsure of his intentions. As we were walking to the entrance I was able to see the back of his shirt which confirmed my assumption that he was security. We appreciate him doing his job and making sure we were safe; informing us of his position would have been a slightly more professional way to handle our arrival. We were the only ones in the parking lot and being watched/followed in close proximity was a bit unnerving.
10.0
the cleanliness of the property and the professionalism of the staff
the fact that my disabled mother was with us this trip and took we had was not near the elevator but instead at the end of one of the hallways.
8.0
All expectations were met. Facility totaly sold out for local concert. Staff cordial and professional.
Breakfast facility was closed for the weekend. Pool was closed.
5.0
Proximity to venue
Restaurant closed on weekend
8.0
Was clean friendly easy access to get to end was close to GCU
The neighborhood itchin is a little rough
7.0
We stayed on 3/17/2023 because it was close to Cardinal stadium.
We stayed on 3/17/2023 for just 1 night and sadly the breakfast area was closed on weekends.
6.0
The convenience for travel to and from locations and where the room was located
I initially booked at this property to use facilities after long, stressful days. However, pool was not heated Jacuzzi/spa not heated not working the two major things that let me to schedule to stay at this hotel. I arrive in Not Working. I should have been notified so that way I could make a change, so needless to say, wasn’t very happy and satisfied with this stay . I feel like there should be some type of remedy discount refund of some sort because of this.
5.0
decent place, would have been a good experience if the staff wasn’t rude the whole time.
Theres two different Latin women that gave me the biggest attitudes for simply asking a question. They were completely unhelpful, rude & had attitudes. Especially the one who checked me in. I wish I remembered her name, she was rude the whole time.
4.0
Very comfortable bed, good sized rooms for 3*. Location worked for trip.
Customer service was terrible.
Was not served for 90 minutes when I first arrived at hotel; I was very early for checkin and front desk said it was okay to sit in restaurant and work but no-one came to check on me, and eventually I asked for a menu.
After being checked in, I saw there are no stirrers or spoons in the room for the coffee machine, so I called front desk to ask for spoons or stirrers, and was told they were 'on a break'. At a hotel, there should always be someone available. I was shocked by the comment - ended up using my pen!
Food menu was decent but the restaurant/bar does not have cash register so prepare to wait to close out.
9.0
Great value. Loved having a balcony. Staff was very kind.
There was alot of parking which was great. But I thought the parking was tight
6.0
Room was big and comfortable . Bed was good.
Entrance and the parking lot very dirty.
5.0
The location was good, right next to the freeway but it wasn't the easiest parking lot to enter. The parking lot itself was packed which made me think this was a choice hotel of many travelers.
The wifi was great. I needed to answer several emails and was able stream shows without buffering which was good.
The beds were a little to high for a short person like me but once I was able to get up in them, they were quite comfortable and I slept well.
The parking lot was so full it was difficult to find a spot. I am handicapped and the size of this parking lot was good, however they only had 4 handicap spaces which of course were full when I arrived. I barely found a spot close enough the the front entrance. Adding a few more handicap spaces would be a real help.
The lobby was clean, nice and well lit but was tainted with the smell of marijuana, which was also in the halls of each floor. I understand that it is more and more acceptable across the nation but it is not a pleasant smell and one I wasn't expecting to encounter when I just wanted to rest after a long day of traveling.
7.0
The service was always good.
Housekeeping is great.
The pool heater not working wasn't good, it really needs to be fixed. The patio door wouldn't open for us to get fresh air.
1.0
the location was not in a good part of town, the carpets were dirty in the room & there was mold in the shower. there also was no free breakfast like advertised
FAQs
How much does this hotel cost compared to others in Phoenix?
The average price for a rental in Phoenix is $259 per night. This rental is $190 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at GreenTree Hotel Phoenix West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at GreenTree Hotel Phoenix West. Enjoy the water!
Is GreenTree Hotel Phoenix West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at GreenTree Hotel Phoenix West?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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