Four Points By Sheraton Mount Prospect O’Hare
3.4
Average(45 Reviews)Hotel in Elk Grove Village, IL
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
This hotel is 13 km from the O’Hare International Airport and offers a pool and sauna.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Elk Grove Village, IL
Available Rooms
1 King • 312 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 419 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(45 Reviews)100% verified reviews
3.4
Check in was easy. The property was able to accomodate a 3pm check in. The staff was nice and answered all of our questions about utilizing the hotel shuttle, which we utilized to and from a banquet hall in the area. The hotel shuttle was on time and very accomodating.
We were disappointed with a couple of aspects of the hotel. The motor for the heated pool was really loud, making it impossible to have a conversation in the pool area. Also the hot tub needed to be cleaned and the ladder to enter and exit the pool was missing all of the rungs, but the screws for the rungs are still prominent to the point that I scrapped my leg on one before I realized the ladder wasn't functional. The room was a little run down as far as the bedding. For example the bed skirt for both beds showed signs of wear and tear where perhaps a dirty vacuum cleaner had rubbed up against it. And finally, we tried to have breakfast at the hotel, which was an extra charge. But when we sat down, we were not acknowledged by any staff - only two tables were occupied - we waited for 10 minutes and nothing. So we left. Just kind of bizarre.
3.4
beautiful room
many ants coming to study table from nowhere
3.4
Beds in 2nd room were clean & very comfortable. Newer bedding. 1st room had older bedding, not as clean.
Requested a quiet area. Room across from ours had a huge party with yelling & music. Impossible to sleep late at night. Called front desk & asked about security & where were they. Got no answer. Called again & they finally moved the people to the 3rd floor from our 1st floor. Still we did not sleep after that. They did give us that night free. Bathroom in that room was dirty. Especially the door. Used the stairs the next day & there was vomit on the floor!! Also vomit on the step going into the hotel. Sick!
3.4
Very friendly and helpful staff
No restaurant or bar
3.4
The beds are great. Very comfy.
Ice machine broken. Bar & Restaurant closed. Bathrooms could have been cleaner. Couple fighting in the parking lot with police outside our window. Van parked in parking lot blaring music & dancing in parking lot. 6 AM car in parking lot blaring rap music under our window. Staff at hotel allowed this to continue. We expected security or someone to stop it but they didn't. Not sure that we want to stay here again. Don't feel safe.
3.4
Bed was comfortable, room was clean
Noise level. The room above me was constantly stomping, yelling, and making a ton of noise from about 7pm until nearly 1 in the morning. I called the front desk 4 times in a failed attempt to get management to ask the room above me to settle down and be respectful, if not at least mindful of other guest who may be trying to rest peacefully. The woman at the front desk was dismissive and hung up without a goodbye or anything. Unprofessional to the say the least.
3.4
location was good for what I needed .
stayed on first floor sounded like a heard of buffalo about me !
3.4
Very clean and comfortable
nothing
3.4
reception
3.4
Rooms where comfortable beds slept great
Stayed on the first floor sounded like a heard of elephants above me !
3.4
The staff was very attentive and helpful.
We had to switch rooms 2 times. First room smelled like mildew and the carpet was wet by the AC, second room’s bathtub was clogged, however, the staff was extremely helpful and immediately changed our room. They need to make sure the cleaning staff is using Clean rags to wipe the room, they leave a damp mildew smell in the rooms.
Other than the few mishaps I recommend the hotel.
3.4
The location was good. Easy to get in and out of, and convenient for everywhere that I needed to go. Besides getting stuck in traffic going to Wrigley, everything else took less than 10-15 minutes to drive to.
I really don't have any complaints. This was a clean, comfortable hotel, and the staff greeted me with smiles every time I entered or left. And the AC worked great!
3.4
Did not eat breakfast at Hotel.
Everything fine.
3.4
Great value. Well located for airport. Rooms modern and clean.
3.4
Location and staff
Stairs on left side smells very and ver bad. I used to keep my breath while passing. No air conditioning in stairs side.
3.4
Nothing
Room is gross
3.4
I liked the hotel room it was nice the king size bed was great I liked the pool and the hot tub the customer service was great
My time was up to leave and I had to come back to Minnesota super sad
3.4
Location was great, stuff was great, room clean and modern, location good and safe
Everythin was great, no complaints
3.4
The employees are liars and the manager believe the lied
3.4
Staff was polite and generous
A bit noisy from the high way across but it is what it is.
No perfect place anywhere.
FAQs
How much does this hotel cost compared to others in Elk Grove Village?
The average price for a rental in Elk Grove Village is $105 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points By Sheraton Mount Prospect O’Hare. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points By Sheraton Mount Prospect O’Hare. Enjoy the water!
Is Four Points By Sheraton Mount Prospect O’Hare pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points By Sheraton Mount Prospect O’Hare?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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