Best Western Plus Hawthorne Terrace Hotel

Property building
Bedroom
Bedroom
Lobby or reception
Lobby or reception
8.5
Excellent(434 Reviews)

Hotel in Chicago, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones

About this hotel

This historic hotel is within 10 minutes' walk of Wrigley Field and the Red Line train to downtown Chicago. It features a glass-enclosed hot tub and contemporary rooms with free Wi-Fi.

Amenities

Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center

Map of Chicago, IL

Available Rooms

Standard King Room

1 King • 247 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds

2 Double • 322 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

Queen Room

1 Queen • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Room - Disabilty Access

1 King • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Room with Street View - Non-Smoking

1 King • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

8.5
Excellent(434 Reviews)
100% verified reviews
7.0
Nov 2024
We made the best of a terrible situation
I love this hotel and have always enjoyed staying here while visiting our daughter. It was disheartening what I experienced with 2 front desk staff members. We were not placed in the room we booked. My booking.com confirmation stated we were in a king street view suite, with a kitchenette and a private room with a sofa bed. I expressed to the evening and night shift staff that I was not place in the correct room. I showed my booking confirmation to the evening young lady who agreed, and said she would call the supervisor. When I returned to the hotel after a quick dinner she said on the Best Western side it said I reserved the smaller suite. I did not reserve the smaller suite. I called booking.com and the representative was amazing and very kind and she confirmed the room I reserved. The office staff on the evening and night shift were rude to me when I asked for some sort of compensation because I was not in the right room. They didn’t care and both said if I don’t like my room I can leave; even though, I didn’t get what I paid for. The night shift staff person is an awful human. She was extremely rude to the booking.com representative over the phone as I was sitting in the lobby. She was demanding and yelling over the phone to the booking.com representative for her full name. Extremely unprofessional and then she again told me at 12:30am that if I didn’t like my room I could leave in a very uncaring manner. Terrible customer care from the front desk staff. I left the lobby in tears related to active grieving. These two ladies didn’t care about me or my family or my situation. They are heartless and should not interact with customers EVER. Booking.com is actively working on this unfortunate situation.
The remodel of the lobby is lovely
10.0
Oct 2024
The whole stay was perfect
Every thing
Nothing was disappointing
8.0
Jul 2024
Affordable hotel in a great neighborhood with lots to offer within walking distance, especially wrigleyville.
Distance from Wrigley, lots of restaurants near, easy to walk in, felt like a safe area.
Beds were super soft.
9.0
Jul 2024
Excellent choice
Convenient location Spacious rooms Parking lot attached
Nothing
5.0
Aug 2023
Very disappointed
Great location and the room was nicely updated and comfy.
Blinds in room were broken, bugs in the bathroom and a serious rat issue in the courtyard. Overpriced and little value to what received. We’ve been here numerous times and no prior issues compare to our recent stay. We will not be returning.
9.0
Jul 2023
great place and location to all we wanted to do!
Breakfast was more than enough to get your day going. Upon check in we were early and they happily held our bags. Location to all the LGBTQ bars and restaurant was so close to everything we wanted! The staff were nice as well.
In the middle of the night the thermostat malfunctioned- we reset it and went back to bed- but it turned to heat several times. When we let the front desk know- the maintenance engineer was there in two minutes and fixed it- it was fast and easy.
10.0
Jul 2023
Our stay was comfortable. Basic, filling breakfast fare. Staff extremely professional and welcoming!
Quick, easy walk to Wrigley Stadium.
They raise prices during home Cubs games…almost $500 per nighthawk on the weekend!
10.0
Jul 2023
Exceptional
The room and accomodations were wonderful. It was very close to Wrigley Field. Very nice to be within walking distance of different restaurants and tourist attractions. Also, all of the staff was very kind and helpful. We will definitely visit again in the future.
The only down side to our visit was that parking was terrible. Took us about an hour for a parking spot to open so we could have a spot where we could actually open our doors to get in and out of our truck.

FAQs

How much does this hotel cost compared to others in Chicago?

The average price for a rental in Chicago is $168 per night. This rental is $92 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Hawthorne Terrace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Plus Hawthorne Terrace Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western Plus Hawthorne Terrace Hotel?

We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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