Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel
Hotel in Chattanooga, TN
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Situated in Chattanooga, 6 km from Lookout Mountain, Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel features accommodation with a fitness centre, free private parking and a shared lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chattanooga, TN
Available Rooms
Standard Room
2 Queen or 1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Specialty Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
0.5
Came to this property late night with a reservation of King room however, the manager I talked to said there is no other room available other than the one standard 2 queen bedroom room on the first floor. Being tired from a long drive, I took what was available only to find the room is not cleaned and the bedsheets were not change. Along side with this, there were people drinking on the lobby and being so loud but the manager doesn’t seem to be bothered about it. When I complained about the room, the manager said sarcastically that she “can” change the bedsheets if I want to, like what does she expect?! I decided to cancel and leave the place as I was so disappointed by how we were treated here knowing that it has a lot of great reviews online, the sole reason why we choice the place at first.
Dirty room, bad customer service.
5.0
Very clean, good location, friendly staff
1.0
Booked my room with booking.com but was called within minutes by the hotel to tell me there was no rooms available. . .I was still charged for the room even though I was supposed to pay at the property, and now a week later and I still have not received my refund.
4.5
It was very modern and in a great area . You’re not far from a lot of restaurants and local attractions.
4.5
Indoor pool, variety of food at breakfast, location, friendly staff, both firm and soft pillows on each bed, room had all amenities we needed and was clean and ready when we arrived. The staff at check-in was very knowledgeable about the area and gave us maps and coupon books for local attractions. The hotel was quiet and has a pretty scenic view. Parking was available near our room.
Housekeeping didn't come at all during our 5 day stay so we had to empty our trashcan ourselves and get more towels and toilet paper from the front desk. We really had to pull the door to our room hard to get it to latch. It may have just been swollen from summer humidity. The soap and lotion were locked in a fixture on the wall 2 feet away from the sink. My 7 year-old couldn't reach them or the sink which was pretty high without standing on our cooler. Having a stepstool in each room would be nice since many people travel with their children. It would have been hard for a shorter adult to reach without a stool.
4.0
The location close to everything
I liked everything
4.0
We stayed here on our way to Florida. The hotel was nice, the breakfast was good. The lady at the desk when we arrived was nice.
I didn’t like that when we arrived it was about 1am, we drove 8 1/2 hrs from Ohio, we were tired and just wanted to go to sleep. I learned that they gave away our room that I had booked using the booking app because they couldn’t verify my credit card. (It was canceled days before because it was hacked and I had to get a new one) they said they tried to call me but nobody ever did. She said they had no more suites available and they only had a room with 2 dbl beds. That didn’t even accommodate my family. She tried to call her manager and then someone else and said there was nothing they could do since I used a 3rd party site. I always use the booking app and I’ve never had this happen. 3 of my kids had to sleep in chairs and on the floor. I asked her if she could give us another room for the inconvenience since they gave away our 2 bedroom suite I booked and she said she couldn’t. I was really disappointed.
4.5
Very good.
Nothing
5.0
We arrived later in the afternoon, there was only one gentleman working up front. He had a line out the door! He was super friendly, calm. Extremely helpful. We had clean rooms & a yummy breakfast. We only stayed one night traveling through. Well worth what we paid. Would absolutely stay here again.
honestly, we had no issues with our stay.
4.5
Food was cold
It was great selection
5.0
CLEAN, COMFORTABLE, GOOD BREAKFAST, CENTRALLY LOCATED
wAS CHARGED FOR THE ROOM TWICE
1.0
Location was great. Right off the highway.
I booked a room with two queen beds. However, upon arrival to the hotel, I was told that Booking.com overbooked the hotel and no rooms were available with two queen beds. Consequently, my friend and I had to share a room with one king sized bed. I want a refund.
2.0
Very good location and nearby to top attractions. good breakfast for the price.
Rooms could have been well maintained
0.5
location.
roaches in our room. second and third rooms they moved us to looked like they hadn’t been cleaned.
4.0
The hotel was convenient to the attractions we were interested in. Elaine was particularly helpful and friendly. The breakfast was good and plentiful. The kids thoroughly enjoyed the pool.
4.5
Loved the complimentary breakfast. And the pool was nice.
4.0
The room and bathroom were spacious. There was plenty of storage space available in the room. The breakfast offered a nice variety of items. The location was very close to highway.
We did not have free wi-fi in room 311; had to use our hotspot from phone. The tub did not drain well, so we stood in about 2 inches of water while showering. The room door did not automatically shut when leaving on several occasions, so had we had to pull it shut.
4.5
Great selection for breakfast. Staff was very friendly and courteous
Could not figure out how to adjust temp in room
0.5
The breakfast is consistent. The same quality of meals that I always have at every Holiday Inn Hotels.
- There’s no microwave in the room.
- There’s a coffee machine. But, no complimentary bottled water.
- Check-out time was at 11:00 am. I left our room at 10:45 am to pick up the baggage trolley. Then, a housekeeper along the hallway said to me, “Are you checking out?” It’s not 11:00 am yet. She was like in a hurry for us to leave.
- We stayed in a room on the third floor. Nobody even cares to call us in our room that the two elevators were not working. I have to go down the stairs, place the trolley near the staircase door on the 1st floor, and brought down all our luggage. All the employees were on the ground floor. No one has that sense of urgency... or sense of care, to help us with our luggage. Even the front desk noticed that, but she didn’t even care, too. When I gave her the card keys she just said, “Are you checking out?.... Okay. Thank you.” I regret staying on this hotel.
0.5
Pet friendly, smelled damp and mildewy upon entering the room. Dirty bathroom, small dirty bedroom. Just felt “ick”
4.0
Room looked renovated and clean, beds were good . Holiday inn breakfast’s are always good.
Room was renovated and looked good , but the Television very outdated couldn’t view anything on the TV properly. Definitely that needs an improvement.
3.0
location and breakfast very good
very noisy. could hear people walking around in the room above us late into the night.
3.5
Great breakfast and nice room,
There is no much space to sit for breakfast. The bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes from clothes arebin the parking lot. The second thing I would say waa the noise at midnight from the lobby. Third was the pool had extremely clorox and the eyes hurts after a few minutes even oitside the water.
FAQs
How much does this hotel cost compared to others in Chattanooga?
The average price for a rental in Chattanooga is $150 per night. This rental is $69 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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