DoubleTree by Hilton Hartford Downtown
3.5
Average(366 Reviews)Hotel in Hartford, CT
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This Hartford hotel is connected to the XL Center Entertainment Complex. The hotel features an area shuttle and provides free WiFi and an MP3 docking station in every room.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hartford, CT
Available Rooms
1 Double • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(366 Reviews)100% verified reviews
3.5
The room was clean and very comfortable. The housekeeping staff was extremely friendly and accommodating.
I was under the impression that when the boxes of "parking", "breakfast", and "TV" are checked off, it's included with the initial hotel expense (which is not cheap). We had to pay extra fees for parking ($19/day), breakfast is an extra expense if you want to choose from the pre-made selections in the "restaurant" downstairs (we did not - even the server suggested other places to dine), and our TV had no signal (which I was told was due to the rain). The room phone has a front desk button that greets you with a busy signal every time - and the fridge stayed at room temperature even at the highest setting. Bottled waters with the word "Thanks!" are in the room - free to Diamond Club & the rest of us have to pay $3.00. Thanks? Boo.
3.5
The staff was excellent. I had special needs that they worked diligently to provide.
There was an issue with the toilet. The restaurant/ bar had limited hours
3.5
Good sized, comfortable room. Parking was easy and attached to the hotel. Pleasant staff at reception.
Telephone in the room didn't work - potential safety issue.
Some noise in the corridor
Only one bedside light - not a real problem for single occupancy but would have been for two people
3.5
The property was beautiful upon entry. The rooms were fair. Comparing to when you entered the hotel and the seeing the rooms was a bit underwhelming. The rooms looked a bit old and smelled musty. The breakfast that was included was subpar and didn’t give much of a variety. The restroom in the lobby’s were excellent. I would have preferred using the facilities in the lobby rather than in my room. Mr. Juan at check out was amazing attentive and he represents the hotel honorably and very professional. Just Mr. Juan’s warm welcome made the experience better.
The rooms were a little dated and smelled musty.
3.5
Comfort. Had a concert to go to and we loved the fact we could take the elevator down to the second floor and cross to the XL Center without leaving the building.
Bathroom was tiny compared to other hotels we have been too. Also bed sheets had a bad odor.
3.5
Very clean
Could have had a nicer restaurant.
Hallways & rooms need some updating
3.5
Convenient to xl center
Price of food… pool area freezing
3.5
Sve je bilo čisto
Nije bilo doručka
3.5
Very very poor hotel, maintenance was zero, staff was rude and cold.
I did not like anything...
3.5
Room was clean and fine. Toilet did not work well, could not stop it from “flushing” .
See above for toilet
3.5
Handicap parking was excellent. Staff was very courteous and helpful.
Smelled tobacco smoke in hallway at one point.
3.5
The bed was clean and comfortable, I had a mini fridge, and the staff were polite. Was able to rest, and not my worst stay at a hotel at all
I picked this hotel for the pool, which was out of commission. They are renovating so there's a lot of unfinished looking areas and I paid a little steep for what I got, but it wasn't a bad stay. Hotel elevators may make you motion sick if you're prone to it. Would like if they had menu for the in-house cafe in the room, or listed prices in their hotel shop.
3.5
Convenient location, close to the main road network
Very dated, and smelt funny
3.5
Location of the hotel. Staff was very friendly especially Donna down at the cafe. Common areas and rooms were clean.
There was a lot of noise going on because of construction in the hotel. I understand it needed to be done but it began early in the morning.
3.5
decent value
rundown. tv didn’t even work
3.5
The staff were outstanding, helpful, and polite. The hotel was in the center of the city an easy walking distance museums, restaurants, and other places in the city
3.5
Staff was nice room was clean
The pool was not open and that was the main reason for us getting a room on Memorial Day. When we went to check in the least the could have done was let us know the pool was not open. 4 kids were very disappointed!
3.5
Pool was not open and for close to 250$ you would think you could get higher than the 8th floor Hilton never again holiday Inn or best Western they may hot have the hight but they stuff work
3.5
location
renovation
3.5
front reception nice. Bar area nice. Wish it was open during the day.
We noticed our rug in our room was wet, we think the ice maker which was next door to us was leaking. notified front desk. Manager was suppose to contact us, never was notified.
3.5
Nothing.
We booked this hotel specifically because it had a pool. That was listed as open. We paid more than we wanted just for that. We turned up and it was closed for maintenance. We have two small children who have been stuck in a car for days and the kids needed it. We requested a partial refund. They agreed to a $50 credit.
The following morning while packing our things the curtain rail fell down. Our young kids (1 and 3) standing a foot from it. God knows what could have happened if they had been hit. We told them as we checked out that the rail had fallen.
About an hour later we noticed that about $600USD had been deducted from our account in addition to our room cost. We called them and they explicitly said that they do not care, and that we had trashed the room and broken a lamp. None of which happened and they refused to show us any evidence, because there was none. They blatantly lied to us. We even had a photo from around the time we checked out showing that the room was not trashed. They took the money from our account without notification or even an invoice.
We have notified Hilton customer service. The staff at this hotel were absolutely appalling. Useless at their jobs, and then scamming us at the end.
We have often chosen Hilton in the past. We will not be doing so going forward. Hilton Hartford is the worst possible choice you can make for your holiday.
3.5
needs updating.
3.5
We didn’t have breakfast.
3.5
clean & attentive staff
nothing :)!
3.5
Staff was fantastic and helpful. Location was excellent, went to a show at the XL Center and had an indoor walkway to get there. It was great not having to walk outside in the cold.
The only complaint was that the room was noisy and we could hear the traffic from the street/highway and sirens all night.
3.5
The breakfast was really good. My husband had the omelet and I had the ham egg and cheese. Both we good
Nothing really everything was amazing
3.5
everything.
nothing
FAQs
How much does this hotel cost compared to others in Hartford?
The average price for a rental in Hartford is $116 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hartford Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hartford Downtown. Enjoy the water!
Is DoubleTree by Hilton Hartford Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Hartford Downtown?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
Explore similar vacation rentals in Hartford
Explore all rentals in HartfordHartford travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Keep exploring
- Lake Tahoe Cabins
- Ruidoso Cabins
- Blue Ridge Cabins
- Estes Park Cabins
- Lake George Cabins
- Eureka Springs Cabins
- Branson Cabins
- Lake of the Ozarks Cabins
- Lake Arrowhead Cabins
- Lake Texoma Cabins
- Canyon Lake Cabins
- Sevierville Cabins
- Flagstaff Cabins
- Colorado Springs Cabins
- Hot Springs Cabins
- Bass Lake Cabins
- Buffalo River Cabins
- Possum Kingdom Lake Cabins
- Chattanooga Cabins
- Nashville Cabins
- Wears Valley Cabins
- Cloudcroft Cabins
- Deep Creek Lake Cabins
- Mammoth Lakes Cabins
- Anna Maria Islands Rentals
- Outer Banks Vacation Rentals
- Rosemary Beach Rentals
- Holden Beach Rentals
- Hilton Head Vacation Rentals
- Topsail Beach Rentals
- Kiawah Island Rentals
- Panama City Beach Rentals
- Ocean Isle Beach Rentals
- Folly Beach Rentals
- Dauphin Island Rentals
- Rehoboth Beach Rentals
- Bethany Beach Rentals
- Cape Cod Rentals
- 30A Rentals
- Seaside Florida Rentals
- Edisto Beach Rentals
- Fort Myers Beach Rentals
- Miramar Beach Rentals
- Port Aransas Rentals
- Emerald Isle Rentals
- Orange Beach Rentals
- Surfside Beach Rentals
- Hampton Beach Rentals
- Assateague Island Rentals
- Jacksonville Beach Vacation Rentals
- North Shore Vacation Rentals
- Ogunquit Vacation Rentals
- North Redington Beach Rentals
- Lido Key Vacation Rentals
- Sea Colony Rentals
- Pass A Grille Vacation Rentals
- Blue Ridge Mountain Rentals
- Vail Lodging
- Jackson Hole Lodging
- Winter Park Lodging
- Telluride Lodging
- Big Sky Rentals
- Aspen Lodging
- Park City Rentals
- Steamboat Springs Lodging
- Breckenridge Rentals
- Lake Tahoe Rentals
- Copper Mountain Lodging
- Mammoth Mountain Lodging
- Beech Mountain Rentals
- Crested Butte Rentals
- Sun Valley Lodging
- Keystone Lodging
- Taos Lodging
- Sugar Mountain Cabins
- Beaver Creek Lodging
- Deep Creek Lake Rentals
- Smith Mountain Lake Rentals
- Ocean Lakes Rentals
- Lake Anna Rentals
- Torch Lake Rentals
- Lake Winnipesaukee Rentals
- Norris Lake Rentals
- Lake Gaston Rentals
- Canyon Lake Rentals
- Lake Oconee Rentals
- Lake Wallenpaupack Rentals
- Lake Martin Rentals
- Lake Havasu Rentals
- Lake of the Ozarks Rentals
- Lake Michigan Vacation Rentals
- Lake Chelan Rentals
- Finger Lakes Rentals
- Lake Keowee Vacation Rentals
- Lake Conroe Rentals
- Lake Erie Vacation Rentals
- Lake Austin Vacation Rentals
- Sebago Lake Rentals
- Lake Tillery Rentals
- Keuka Lake Rentals