The Capitol Hotel, Ascend Hotel Collection
About this hotel
This downtown Hartford hotel, located next to Bushnell Park and 1 block from Hartford's Union Station. The Capitol Hotel, Ascend Hotel Collection features a fitness centre, business centre, meeting rooms and free WiFi throughout the property.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Hartford, CT
Hotel in Hartford, CT
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.5/5.0
Average(852 Reviews)
100% verified reviews5.0
The location was nice.
Blood on the shower curtain
4.0
Bed was comfortable.
Parking garage not easily accessible / clear.
Key card system not easy to use and no instructions were given about this at check in.
First room given was not made up.
Room was tired and dated.
Towels very thin.
8.0
The location was placed near the scenic capitol. The staff were helpful through whatever problem I had, and there was a DASH shuttle to get to my destination at a reasonable time.
Initial check-in took a long time to complete. One of the two elevators was broken. I was also kind disappointed that they didn't have a pool.
8.0
I enjoyed the free breakfast everyday when I woke up, staff was nice, they helped out a lot when we needed it
The one working elevator, it took us 35 minutes to get one down to the lobby when we were getting ready for checkout because we had to wait for an empty elevator to fit the Dolley in as well as get ourselves into it in order to check out on time
2.0
Location was great
No blankets, bedding was thin sheets, and I’m not sure what the “comforter” was, but it wasn’t warm, it was as if they put an extra thick sheet on top of the regular sheets. Asked for a cot, and it was like sleeping on wires on top of a metal slab.
4.0
Close to the convention center. Free breakfast and the place was cheap. The maintenance man i interacted with while he changed my light was exceptionally nice.
Only one elevator was working. When i checked in apparently someone else had already checked in under there friends name which was me and i was a solo traveler. When i checked in i found a sock that wasn't mine in the chair so i asked for a full clean the next day which they did not do and i know because i dropped a bronzer pallet and it was still in crumbles on the floor when i got back. Also dirt rings in the minifridge and tiny garage
2.0
Elevator broken hard time getting refund
Hard to get refund back
8.0
A lot of events were close by
Easy access for anyone to come into the garage area
6.0
It was clean and had updated furniture and Lobby furniture.
The parking garage was odd and right, it was flooded and I was not aware I would have to pay $15 a day for parking on top of the room rate.
7.0
The location was excellent as we walked over to the Capital for self-tour. We enjoyed going out for dinner as there were several suggestions in the hotel guide book that was in the room. The buffet breakfast was very good. William - our check in person - was very nice.
The bathroom needs updating. The underground garage is difficult to maneaver
9.0
The location was great and breakfast was better than most. The garage was in the basement which was good as I watched drug dealing near the station !
Was disappointed didn’t get a park view yet the hotel wasn’t busy at all.
7.0
The Female Young African American clerk went above and beyond to get my reservation honored with an exceptional view and cleanliness.
Thumbs up girl❤️👍
The smell of the hotel very outdated and ancient smells
5.0
Need to fix entry to underground parking-should not need to rely on front desk to admit someone-use either room card or a code.
4.0
friendly staff
not as nice as receives made it out to be. pretty dated and dingy.
6.0
breakfast not bad
parking lot is not that accessible, the room is so small
5.0
nothing
fridge was broken and rhe whole heating system was broken. we wede freezing all night.
10.0
All was acceptable.
Why there's no additional discounts like Senior's Citizens and Veterans.
3.0
One of the only good things was the location, and it was easy to find.
The parking lot is very accessible for everyone, and kind of sketchy. There was constant people driving in and out in tinted out loud cars and some random scooters, which caught me off guard tbh. The beds were beyond uncomfortable. It seemed like the housekeepers just sprayed some lemon cleaner in the heater/AC, couldn’t even have it on because the lemon scent was so heavy you could taste it when the air was blowing. The bathrooms were hardly clean, and the front desk women was beyond rude. The breakfast was very “normal”, no hotel breakfast seems to be good and this one lived up to that.
5.0
it’s closeness to the XL Center
hmmm- let’s see… lack of security, homeless people accosting me on the way in- hotel guests smoking pot in the check in area of the parking lot, only one working elevator for 8 floors…but my favorite was my door being banged on at 9:40am when check out was NOON! not only did housekeeping keep knocking - they keyed the door when we didn’t answer - so great - thanks for waking us up !
9.0
location,view and breakfast
overall ok
6.0
perfect location
7.0
Room - good, Location very good for walking and seeing the Capital building. Breakfast OK but there was no fruit.
Met our expectations. Although no smoking, elevator had a smokey smell like marajaunta (sorry for the spelling) every time we used the elevator.
7.0
the location was excellent
one of the elevators was out of order and it was a disaster! too many people trying to use just one!
8.0
good
nice
10.0
Had to pay a ticket for $45 for parking in the handicap spot and I had a handicap sticker makes no sense
7.0
great view and good price
needs updating
FAQs
How much does this hotel cost compared to others in Hartford?
The average price for a rental in Hartford is $111 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Capitol Hotel, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Capitol Hotel, Ascend Hotel Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Capitol Hotel, Ascend Hotel Collection?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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