La Concha Key West, Autograph Collection

Restaurant/places to eat, Lounge or bar, Food and drinks

3.7

Good(546 Reviews)

Resort in Key West, FL

4-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Situated along Duval Street in Old Town Key West, Florida, this historic hotel offers modern amenities such as free wireless high-speed internet access and an on-site restaurant.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Key West, FL

Nearby attractions

The Key West Butterfly and Nature Conservatory

0.7 mi

Mallory Square

0.4 mi

Southernmost Point of the Continental U.S.A.

0.8 mi

The Hemingway Home and Museum

0.4 mi

Available Rooms

Deluxe King Room

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Large King Room with Balcony and City View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Sofa Bed

1 Sofa • 527 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Pure Welness Queen Room with Two Queen Beds

2 Queen • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

La Concha Key West, Autograph Collection

$$$$

3.7

Good(546 Reviews)

Resort in Key West, FL

4-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Situated along Duval Street in Old Town Key West, Florida, this historic hotel offers modern amenities such as free wireless high-speed internet access and an on-site restaurant.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Key West, FL

Nearby attractions

The Key West Butterfly and Nature Conservatory

0.7 mi

Mallory Square

0.4 mi

Southernmost Point of the Continental U.S.A.

0.8 mi

The Hemingway Home and Museum

0.4 mi

Available Rooms

Deluxe King Room

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Large King Room with Balcony and City View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Sofa Bed

1 Sofa • 527 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Pure Welness Queen Room with Two Queen Beds

2 Queen • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.7

Good(546 Reviews)

100% verified reviews

4.5

Dec 2024

Trotzdem gerne wieder aufgrund der hervorragenden Lage!

Das Zimmer ist geräumig, aber es fehlen Ablagemöglichkeiten für die Garderobe, wenn man sie nicht jedesmal sofort im Schrank verstauen möchte. Das Hotel ist unter neuer Leitung deutlich heller in der allgemeinen Ausstattung (Lobby, Frühstücksraum, Restaurant) Die Lage ist hervorragend. Das Personal sehr freundlich.

Im Bad gibt es nicht genügend Ablagemöglichkeiten für die eigene Kosmetik. Bei dem Zimmerpreis würde ich im Bad 2 Waschbecken erwarten. Es gibt nur eine Sitzgelegenheit im Zimmer.

5.0

Aug 2024

Amazing stay, looking forward to stay there very soon again :)

Staff, room, breakfast menu, free bicycles to use, convenience store, free morning coffee, bar, amazing margaritas, location.

2.0

Jul 2024

Ikke anbefalt.

Beliggenheten.

Full oppussing av hotellet med masse støy. Redusert arealer og basseng ute av drift. Ikke Wifi. Ikke noe av dette var varslet på forhånd. Tok betalt 30$ pr dag for vouchers som måtte brukes ved hotellet. Kom så klart utenom opprinnelig pris. Måtte også «kjøpe» dem.

3.5

Jul 2024

Not sure if I would stay here again. Maybe it will be better after renovations are complete.

Location.

Pool wasn’t open. Had to go off site for pool. No towel bars in the bathroom, also no toilet paper holder. Toilet paper sat wherever there was room. No ice machines on any of the floors. Had to go to lobby for a cup of ice at the market in the lobby. Elevator under construction during half of our stay. Had to go up 2 floors, walk to other side of building and use second elevator to 4th floor. Had to find out this information from Spanish speaking only housekeeping employees, front desk staff neglected to tell us how to get to room. Paid for on site destination fees (parking) through booking.com but was charged again for parking at checkout.

2.5

Jul 2024

No comment

The service was fine. The people were polite Overall, the hotel was clean constantly.

First of all when I booked this, it wasn’t stated that it was under construction. There was only one elevator working, and if you wanted to get closer to where you wanted to be, you had to go across to get the other elevator get off on 2 to go across to grab the other elevator, which was an inconvenience . we were on the fourth floor, and we had to walk all the way to the other end not a big deal about a few stairs, but it was an inconvenience. His voucher for breakfast was questioned, and when they concluded the situation on the first day . on the second day, I’ll check out the lady told him that he can get something from the gift shop with the 30 Dollar credit we had, well guess what ? Come to find out that we can’t use it. It was only for food after he was told he can use it in the small little gift shop. And that was on our way out the door. He just gave up and left.

1.0

Jul 2024

Stay away from this hotel. It is NOT worth its 4 stars. Poorly managed and overpriced.

On-site parking available. Good location.

Receptionists: unfriendly at check-in, incompetent. Wifi: not available at all and not resolved during our 3-day stay. Receptionists had no idea either. Rooms: dirty sheets, ants. Small size. Lobby: under construction, no prior warning was given. No information or discount was offered. Service / waiters: slow and rather unfriendly. Management: did not react at all to our complaints.

2.5

May 2024

Very nice hotel, location good just with hot a/c not working should have been some kind of compensation.

Nice clean location

Air conditioner was not working properly. Too HOT

4.0

Apr 2024

Not really a value for money property

Location was great

Not so great breakfast

3.5

Mar 2024

Great location, but initial reception was very lacking - will look elsewhere next time.

Location

It was under renovation and there was no mention of this on the website. If you were an early riser it really didn’t affect you as much, but the hammering began around 9 a.m. and was very disruptive. Arrived around 6 pm to check in and the initial impression of the staff was they didn’t want to help you. There reception desk is divided and the first line we got into the receptionist keep sending everyone to the other side when there was only 1 group of people in line. And the manner they spoke to everyone was disrespectful. Really began questioning how my stay was going to be.

3.0

Dec 2023

We wouldn't have picked this hotel if we would've know about the renovations!

The staff was great.

There was a ton of renovations going on, coffee shop was closed, and when we went to the 4pm Mojito tasting the bartender told use we were too late and missed it, got to the bar at 4:03 p.m.

2.0

Oct 2023

Location was great but not a good value for the high price.

Location and staff

We have a huge list of complaints about the property, including the fact we were never advised there was construction, and as a result, and it was noisy. there was no gym/fitness center. And We also had many room issues including broken,showerhead, broken windows shade slats, and drape sliders broken as well. We left early due to these problems and others and despite the fact there was no resolution we still had to pay a penalty.

4.0

Oct 2023

The night manager McKinley deserves an A+ in customer service. She went above and beyond to address our concerns and mad

Great location! Easy walk to activities, food, shopping, entertainment etc.

Construction going on in hotel, fire alarm went off twice during our stay, had to beg staff for wash cloths

3.5

Sep 2023

Good

Location

I didn’t know it was under reconstruction

1.5

Sep 2023

I feel ripped off.

Location

Check in clerk was very nasty, s rude and acted like she hated her job. I booked with booking.com and was supposed to have breakfast included and I was charge all three days for breakfast. And 30 dollars a person. Are they crazy. 30 for breakfast and not good brreakfast. Cold eggs, soggy bacon and hard french toast. The hotel was under construction and was a mess.

0.5

Aug 2023

My stay at Crowne Plaza La Concha was marred by unexpected renovations, water shut-offs that forced

Only the location

I recently stayed at the Crowne Plaza La Concha and faced unexpected challenges that significantly impacted my stay. Upon arrival, I was surprised to learn that the hotel was under renovation, including a water shutdown from 10 pm to 2 am. This information was not provided at the time of booking, and I was forced to purchase bottled water to wash up due to the water shut off. The first room I was assigned had an unpleasant odor, leading me to request a move. The second room, while free from the initial issue, was smaller and still carried a lingering smell. I appreciate the hotel's effort to waive the penalty for my early departure after discussing the situation with the management. However, the overall experience fell short of my expectations. The management did offer a discount for a future stay, reflecting a willingness to make amends, but I believe the situation could have been handled more effectively from the beginning. For future guests, I recommend inquiring about any ongoing renovations or potential disturbances ahead of time to ensure a comfortable stay. And perhaps carry bottled water, just in case.

2.5

Aug 2023

it was just "okay"

location was perfect if you wanted to enjoy Duvall Street and the beach was not a far walk

too much "fine print" starbucks was no longer in the building, the restaurant was closed, the spa was closed and the hotel was under construction. Hard to justify such a high room price with no amenities to speak of. Plus being put in a front facing room meant that you heard all the noise outside on Duvall Street

3.0

Aug 2023

All in all you can’t beat the location

Location is great. Staff is very helpful and friendly

Breakfast was overpriced. Beds are very uncomfortable.

4.0

Jul 2023

Overall, nice experience

The staff was wonderful and very clean, and comfy beds! The location is perfect as it is right on the main strip of Duval St! You can venture to the rooftop and see all of Key West as well!

The price wasnt as competitive as I would have liked, however, this is mainly due to the location! The pool is very small and not so kid friendly as I would have liked, but the pool bar is nice!

3.5

Jul 2023

Good

location, staff

construction

5.0

Jul 2023

Exceptional

We’ve been there before. First time we had a nice room. Very quiet. The room this time was smaller and darker. Still fine just not as Nice. We like how close it is to old town attractions and sites. Lobby is always open and nice.

The construction was loud in the rooms. We were out on the go in the daytime. But late evening it was pretty loud. We were out of water for a few hours. I’d suggest opening up all the elevators also. Usually one was off or not working.

2.0

Jun 2023

Disappointing

The location was perfect. Within walking distance to all the attractions we wanted to see. It had lots of parking. Loved the complementary rum punch. Tiffany was very helpful with an elevator issue. The front desk was helpful and had our room ready early.

There was construction in progress, with extremely loud jackhammering. It went on for most of the afternoon. Earplugs were provided, but that's not how I wanted to spend vacation. The tile on the shower floor was slippery and could have been dangerous. It would have been nice to have a chair in the room. The room had a nice balcony, which was fun to watch the activity on Duvall Street. It was very loud late into the night. The room was expensive and I don't think it was worth it.

5.0

Jun 2023

it not a four star with all the construction

location

construction

4.0

Jun 2023

Very good

Location & the bartender in the lobby..she was awesome..

My request for a fatherless pillow was never met...when I checked in and two days after that. Was assured I would get it by EVERY person I spoke with...so no pillows for me for 3 nights

4.5

May 2023

Superb

Location was great!! Services were perfect!

4.0

May 2023

Will stay here again.

You absolutely cannot beat the location and the history of this property. We found staff helpful and accommodating. We visit Key West annually and always stay at another resort, but I really wanted to be on Duval St this time. Concierge was friendly and helpful. Overnight staff was amazing when our door was mysteriously locked from the inside (we're blaming a ghost lol) We left our room around 10am and didn't return until around 11:30 that night - got our key card out and opened the door to find the hotel door latch closed only allowing us to open the door approx. 2-3 inches. It's still a mystery how this happened as no one else was in our room except housekeeping! Long story short, the overnight agent and security guard ended up ripping the lock off the door so we could gain access after a long, hot day. They also refunded our resort fee for the trouble. I would definitely recommend this property.

Pricey but to be expected for Key West. Also, got locked out of our room for approx. 1 hour after long day of exploring but staff were friendly and helpful.

4.5

May 2023

great place to stay. a little expensive but not terribly over priced

close to the night life

bathroom was small

5.0

May 2023

Fantastic time

super clean hotel and staff was very friendly

extra fees for towels etc

2.5

Apr 2023

Passable

bar closed at 10.30pm Saturday night

5.0

Apr 2023

had a great stay

location was perfect

2.5

Apr 2023

location location

location

small room

FAQs

How much does this resort cost compared to others in Key West?

The average price for a rental in Key West is $489 per night. This rental is $203 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at La Concha Key West, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at La Concha Key West, Autograph Collection. Enjoy the water!

Is La Concha Key West, Autograph Collection pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at La Concha Key West, Autograph Collection?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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4.3

Excellent(527 Reviews)

Caribbean House

La Concha Key West, Autograph Collection

Resort in Key West, FL

Reasons to book

About this resort

Amenities

Map of Key West, FL

Nearby attractions

Available Rooms

Deluxe King Room

Large King Room with Balcony and City View

Junior King Suite with Sofa Bed

Queen Room with Two Queen Beds

Pure Welness Queen Room with Two Queen Beds

La Concha Key West, Autograph Collection

Resort in Key West, FL

Reasons to book

About this resort

Amenities

Map of Key West, FL

Nearby attractions

Available Rooms

Deluxe King Room

Large King Room with Balcony and City View

Junior King Suite with Sofa Bed

Queen Room with Two Queen Beds

Pure Welness Queen Room with Two Queen Beds

Reviews

FAQs

How much does this resort cost compared to others in Key West?

Is parking included with this resort?

Is there a pool at this resort?

Is La Concha Key West, Autograph Collection pet friendly?

What amenities are available at La Concha Key West, Autograph Collection?

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