Holiday Inn Columbia East-Jessup, an IHG Hotel

Property building
Lounge or bar
Property building
Meeting/conference room
Banquet/Function facilities
4.2
Excellent(106 Reviews)

Hotel in Anne Arundel County, MD

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Holiday Inn Columbia East-Jessup, an IHG Hotel features a seasonal outdoor swimming pool, fitness centre, a shared lounge and restaurant in Jessup. This 3-star hotel offers a 24-hour front desk and an ATM. Guests can make use of a bar.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center

Map of Anne Arundel County, MD

Available Rooms

Standard Room

1 Double or 2 Double • 312 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds - High Floor/Non-Smoking

2 Queen • 312 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Standard King Room - High Floor

1 King • 312 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 312 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard Room with Two Queen Beds

2 Queen • 312 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

4.2
Excellent(106 Reviews)
100% verified reviews
4.2
Sep 2024
Good and comfort!
Good breakfast!
In my room coffee machine I could not use.
4.2
Jun 2024
very nice except for room temperature
very clean with excellent room features
the AC system did not work at all. totally shot.
4.2
Oct 2023
Overall good.
It was clean.
A bit difficult to get back on the road.
4.2
Aug 2023
Your hotel is amazing but u need to be careful who you have at the front desk
Room is always clean and sheets are very comfortable
My check in process was horrendous staff and manager didn’t welcome me. I wasn’t treated like they cared to assist me. This is the first time I’ve been treated this way. I told them the reservation was made by me for me and my spouse but he was on his way and they refused to check me in even though it clearly stated on the third party confirmation that I made the reservation which I showed them on my phone. Also I used my cc to book it and I told them. I had to sit for an hour in the lobby to call booking so they could add me officially and even though the customer service rep was on the phone and added my name to the reservation they still didn’t want to check me in. I called my spouse on speaker and they front desk guy and Tammy still gave me a hard time. It’s always a breeze checking in and these reps just wanted to give me a hard time. Even while I was sitting waiting on customer no one asked if I was ok or getting through they treated me as if I didn’t deserved to be at a hotel. I almost felt scrutinized. They scorned my id passport as if I was nobody. I didn’t appreciate the treatment I received from these two reps. I’ve always watched how this guy treats people of his same race and it’s never good this is why I’m always trying not to check in with him on my visits to the hotel. This time the other person was busy even though she was of no help either. She said she was the new manager and that’s not how she did things. I guess dealing with people in a courteous manner wasn’t a part of her training. They were even talking about me in front of my face saying it had been quiet all day n now look what happened. Imagine how I felt knowing this isn’t your usual reaction to people at the hotel and there was no one to help. She eventually checked me in and handed me my cards and she didn’t say a word.
4.2
Aug 2023
The staff was very friendly especially front desk.
The pool area was nice.
The bed was hard.
4.2
Jun 2023
We stayed here for our 20th anniversary and were very disappointed.
Location
Service, cleanliness, odor on the fourth floor, availability of luggage carts and elevator.
4.2
Apr 2023
it was ok
near airport
poor food selection in market place
4.2
Apr 2023
Nice hotel and location... Beware of front desk staff!
Room was clean and inviting. Bed was super comfortable.
The man at the front desk was rude upon arrival. My boyfriend and I arrived around 10:30pm, and I assume the front desk clerk was supposed to get off before we arrived. We waited to be called upon, and the gentleman invited us to the counter, stating "I guess I can take you... I'll never get home." Upon me paying for the room, he loudly stated that because I was using a pre-loaded debit card, I would have to wait 30 days for my security deposit to be returned to me. As a customer service worker myself, I felt there could've been more soft-skills utilized at that time, especially considering my initial interaction with the clerk was that he was annoyed we wanted to be checked-in. This made my initial encounter at the hotel very displeasing, but I did enjoy my overall stay.

FAQs

How much does this hotel cost compared to others in Anne Arundel County?

The average price for a rental in Anne Arundel County is $262 per night. This rental is $176 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Columbia East-Jessup, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Columbia East-Jessup, an IHG Hotel. Enjoy the water!

Is Holiday Inn Columbia East-Jessup, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Columbia East-Jessup, an IHG Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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