Grand Naniloa Hotel, a Doubletree by Hilton

Bird's eye view, View (from property/room)

7.3 / 10.0

Very good(419 Ratings)

Resort in Hilo, HI

4-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

Situated on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 48 km from Hawaii Volcanoes National Park. All rooms have free WiFi.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Hilo, HI

Nearby attractions

Available Rooms

Junior Suite Ocean Front

1 King • 742 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Oceanfront Corner Room with Lanai

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room with Ocean View

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room with Ocean View

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Grand Naniloa Hotel, a Doubletree by Hilton

$$$$

7.3 / 10.0

Very good(419 Ratings)

Resort in Hilo, HI

4-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

Situated on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 48 km from Hawaii Volcanoes National Park. All rooms have free WiFi.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Hilo, HI

Nearby attractions

Available Rooms

Junior Suite Ocean Front

1 King • 742 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Oceanfront Corner Room with Lanai

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room with Ocean View

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room with Ocean View

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.3 / 10.0

Very good(419 Ratings)

100% verified reviews

9.0 / 10.0

Jul 2024

Great time, would like to come back again and stay here.

Clean and modern. Easy access to our room from the Lobby since we were on the 2nd floor of the 4 story building.

N/A. Thought that the environment was clean and the staff were polite and professional.

9.0 / 10.0

Jul 2024

Great Stay

Location, property, staff, resort fee amenities, valet

The property/room is a little worn/old but that didn't really affect our enjoyment

9.0 / 10.0

May 2024

ゆったりとした時間が過ぎて良いホテルだと思います

リゾートホテルならではの雰囲気、ロケーション、設備は良かったです。

レストランの味は良いが、雰囲気が今一つでした。プールが小さい。

2.0 / 10.0

May 2024

Bad experience associated with staff and manager’s rudeness. Unfortunately this hotel is the most decent hotel in Hilo.

Oceanfront

Very rude staff including the manager. Disorganized system. Staff and manager is in dire need for customer service training.

4.0 / 10.0

Apr 2024

Disappointing. Poor value for the amount paid.

Location

Room. Air conditioning noisy and unable to sleep. Shower valve near non-functional.

10.0 / 10.0

Apr 2024

Stay was great rooms was clean and comfortable

Clean and open environment

1.0 / 10.0

Mar 2024

Front desk rude, unhelpful, we checked out a day early.

In a very rundown area of town

This is not a resort

9.0 / 10.0

Feb 2024

Traveled there with wife and 8 year old Granddaughter. We all loved the location.

Location was excellent on Hilo Bay! The complimentary valet parking was excellent, especially for Hawaii.

Some minor updating. Elevators seemed a little neglected.

3.0 / 10.0

Aug 2023

Never come back ...

We stayed only 1night but we had bad night. The fire alarms kept on with fail alarm for over an hour so we like stayed up all night . We had get up & run to the exit door many times at middle of the night. But the next morning, the hotel staff didn't ask or stay anything about it ..

8.0 / 10.0

Aug 2023

Ok - not exceptional.

Super friendly staff; amenities for the resort fee (valet parking especially)

Dated and aging (frontage crumbling a bit, so upkeep seems a bit questionable)

10.0 / 10.0

Aug 2023

Nice location!

Exelent view of the ocean and the fireworks for the 4th of July! Big, confortable room.

I had some little ants on the floor in the bathroom. They charged me extra $100 as a garantee, even if i payed the staying on Booking in advance. A lot of noise, smell from the barbeque during the party. A lot of homeless at the nearby bus station and on the main street in front of the hotel.

6.0 / 10.0

Jul 2023

Over-priced

Location

It was over priced for the quality & you had to use the valet packing as the non-valet parking was across the street.

9.0 / 10.0

Jul 2023

I will return!

Location, staff, amenities

Nobody came to take out the trash and I had to keep finding so Someone to tell them to take out the trash!

10.0 / 10.0

Jul 2023

I would stay again.

The location was excellent! We did day trips to several sights.

3.0 / 10.0

May 2023

Dated & Noisy!

The valet services were good.

The hotel was extremely dated. The room was dated and noisy! The front desk was not very polite. I was double-charged the resort fee (plus taxes) when I checked out, even though I prepaid them through Bookings.

9.0 / 10.0

May 2023

My stay at the Grand Naniloa Hotel, a Doubletree by Hilton, was overall a wonderful experience

I recently had the pleasure of staying at the Grand Naniloa Hotel, a Doubletree by Hilton, and it was an amazing experience. The suite I stayed in had stunning views, and I loved the bath tub which made for a luxurious and relaxing soak. The property itself was open and welcoming, with plenty of spaces to relax and take in the gorgeous scenery. The staff was friendly and accommodating, and I appreciated the extra touches such as the warm cookies upon arrival. Overall, I would highly recommend the Grand Naniloa Hotel to anyone looking for a comfortable and luxurious stay in Hilo. The stunning views, relaxing bath tub, and welcoming atmosphere make it the perfect place to unwind and enjoy the beauty of Hawaii. I look forward to returning in the future!

I wasn't able to control the AC in the room, and it was set at a temperature that was much too chilly for my liking. While I appreciated the comfort of the room, it would have been nice to have the option to adjust the temperature to my preference.

9.0 / 10.0

Mar 2023

Incredible location and incredible place!

We had a beautiful view and very comfortable arrangements.

We were unable to have a late checkout, which would have helped a great deal due to our flight time and transportation (we were dependent upon another person for local transportation).

10.0 / 10.0

Mar 2023

Fabulous

The lobby area and grassy side on the water..the room interior and room bathroom. The complimentary coffee in the lobby…the videos in the lobby. The vintage style photography art.

The breakfast was a little weak.

5.0 / 10.0

Mar 2023

Passable

There was an insect like a small ant in the room shower room. I couldn't sleep because the air conditioner in the room was noisy

8.0 / 10.0

Dec 2022

nice hotel as a base to discover the east coast

Nice hotel Views of the hotel were nice lively lobby bar lots to see and do in the surrounding rea

the food in the lobby bar is basic there was limited cleaning of the room( might be covid related) there are not a lot of restaurants on walking distance

4.0 / 10.0

Dec 2022

It was overpriced and overcrowded for a neutral mediocre experience

The view, free drinks, and location to beach

The hot water was very spotty. Noise levels from hotel entertainment because of our room location. Valet were very short staffed. We had dinner one night and it was the most expensive and worst tasting thing we ate.

8.0 / 10.0

Dec 2022

Very good

beautiful location. valet parking, friendly staff.

came with microwave and fridge, but no bowls or silverware

8.0 / 10.0

Oct 2022

Very good

location

restaurant not open for breakfast.

FAQs

How much does this resort cost compared to others in Hilo?

The average price for a rental in Hilo is $233 per night. This rental is $100 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Grand Naniloa Hotel, a Doubletree by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Grand Naniloa Hotel, a Doubletree by Hilton. Enjoy the water!

Is Grand Naniloa Hotel, a Doubletree by Hilton pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Naniloa Hotel, a Doubletree by Hilton?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Grand Naniloa Hotel, a Doubletree by Hilton

Resort in Hilo, HI

Reasons to book

About this resort

Amenities

Map of Hilo, HI

Nearby attractions

Available Rooms

Junior Suite Ocean Front

King Room

King Oceanfront Corner Room with Lanai

King Room with Ocean View

King Room with Ocean View

Grand Naniloa Hotel, a Doubletree by Hilton

Resort in Hilo, HI

Reasons to book

About this resort

Amenities

Map of Hilo, HI

Nearby attractions

Available Rooms

Junior Suite Ocean Front

King Room

King Oceanfront Corner Room with Lanai

King Room with Ocean View

King Room with Ocean View

Ratings and reviews

FAQs

How much does this resort cost compared to others in Hilo?

Is parking included with this resort?

Is there a pool at this resort?

Is Grand Naniloa Hotel, a Doubletree by Hilton pet friendly?

What amenities are available at Grand Naniloa Hotel, a Doubletree by Hilton?

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