Hilo Reeds Bay Hotel
3.6
Good(1,390 Reviews)Hotel in Hilo, HI
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
Offering free WiFi in public spaces, Hilo Reeds Bay Hotel is set in Hilo. Free private parking is available on site. The property is located in a 3-story building with rooms only accessible via stairs.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Beachfront or waterfront
Family friendly
Map of Hilo, HI
Available Rooms
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(1,390 Reviews)100% verified reviews
3.6
Very clean and beds really comfortable. The staff could not be more hospitable and friendly, nothing was a problem when asking for something. For a low rating hotel would recommend staying any time versus the big national chains
3.6
Free parking, complimentary coffee/tea
Smell of smoke in the room, poorly soundproofed, in need of renovation
3.6
The room was clean and well equipped and the beds were comfortable. The staff was friendly and helpful. And it was quiet.
3.6
The property was clean and tidy, as described and the room was comfortable. Bed was comfortable and everything worked.
The location near the park and banyan trees has the potential to be quite lovely. A retro restoration would jazz the hotel up.
From the outside the property and all of this area of Hilo has seen better days. The neighbourhood is a little rundown and has been taken over by cats.
3.6
they were very kind and receptive to our booking. The room was clean and the bed very comfortable. The best was the view of the roacky coast line and park. We could hear the changing tides with the sounds on the rocks.
3.6
Clean, people were friendly. Nice scenery
Bit too far from Hilo town to walk - best if you have a car
3.6
Property
Booked our usual room weeks in advance. Arrived to the manager telling us she gave it to a couple staying a week. No call or message sent to us ahead of time. We are regulars. We were than given a room with no Bay view, small TV, close to the check in station which was noisy and could view into our room, so curtains and sliding door needed to remain closed, room was dirty and needed upkeep. Manager was rude and disrespectful. We were staying every other week for husband medical treatment. They were aware of this. Other staff kind, yet could not change managers orders, and told us of her deceit, she also took away our returning discount that usual receptionist gave us. Manager said we could stay in a no view room in the future. It was so disappointing for us, but had no choice but to stay for husband's next day treatment. In past we had stayed 3 nights. Other week's, one night prior to Dr appointments. There is much more to her disrespectful treatment of the last two visits. One of which we just thought she was having a bad day. Last reservation we were told and decided, it was just her way of control. Guess she didn't like my husband's Stage 4 diagnosis.
3.6
Great people
3.6
Very clean, staff was very friendly, love our ocean view balcony,
No ac(however our room had the ocean view breeze and the fan was provided which our room did not feel hot at all) , no elevator, our balcony door had no privacy curtain it was just see through glass
3.6
Closeness to the airport
Unstable wifi, noisy clients
3.6
The Hilo Reeds Bay Hotel is an old hotel and could use some updates, but it is freshly painted and the rooms are clean. Five minutes to the airport and exceptionally affordable. The people who work there are friendly and accommodating.
As mentioned earlier, the building is old and the inside could use a remodel.
3.6
Lovely staff, comfy bed, handy to some excellent restaurants, good pool😊 good kitchenette
3.6
excellent location to see all the many different natural areas on the Big Island. VERY clean. Parking lot night watchmen. Great value.
I like everything about this hotel.
3.6
The staff! The wonderful people at the desk and Albert the all-around handyman was so helpful and went out of his way a handful of times in just one day to help me, a bikepacker. Location of great, too. Very clean.
3.6
location! kitchenette!
it’s run down - but we’re low maintenance travelers and need a clean bed and bathroom - this was perfect and affordable so we didn’t mind that it’s run down
3.6
The hotel is what you pay for. It has the necessary things for a cheap trip.
Nothing.
3.6
near airport
no AC
3.6
Easy to find , near to bus stop , free car parking very helpful security men , nice view of reeds bay , nice little swimming pool. micro wave and big fridge freezer and nice park next to hotel.
Cheapest hotel in local area.
No kettle for hot water for tea etc , no smoking allowed on balcony had to go to outside area near to garbage bin ???
Stairs only no lift , hard for older people with heavy luggage.
No air conditioning but two fans just acceptable .
Television / visage system useless kept switching off every five minutes and internet slow and unreliable ?
3.6
location
out dated
not clean
balcony in my room was approximately 12”x36”- not a true balcony.
Ants and small bugs were bad, we were stung 3 separate times.
3.6
Security Staff friendly and helpful.
Furnishings old and tired. Refrigerator door is oriented backward.
3.6
it is pretty good. no major issues.
great value
3.6
There was no breakfast.
This place is very very old but it was clean. Close to the ocean.
3.6
budget friendly small hotel, if you are gonna constantly travel out then it’s fine.
carpet was dirty and had stains, chairs were also dirty, and all the plates and glass silverware and everything were all smelly for some reason
no key card access, the way you access rooms are with a standard door key, doesn’t seem very secure
wi-fi is trash, and the signals on the tv is always glitchy. overall the amenities for this place aren’t great. I forgot to mention for some reason the shower was difficult to work, like there is no warm water there’s only hot or cold and if you try to turn it either way it’s gonna go fully cold or fully hot :(
3.6
Location is excellent
Bad renovation work.
3.6
It was our first time visiting big island and we stay at the kona side, we scheduled for the Hilo side, but we thought we scheduled for Thursday and it was for Wednesday, so long story short the Hotel manager and the staff were soo polite and they honored the reservation that was sooo nice of them, very nice experience, and very nice hotel, stuff and town. If you have the opportunity to visit, stay at this place. 👌
FAQs
How much does this hotel cost compared to others in Hilo?
The average price for a rental in Hilo is $230 per night. This rental is $97 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilo Reeds Bay Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilo Reeds Bay Hotel. Enjoy the water!
Is Hilo Reeds Bay Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilo Reeds Bay Hotel?
We found 10 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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