Extended Stay America Suites Springfield
About this hotel
Featuring an indoor pool and free WiFi, this hotel is located in Springfield, IL, just 2.6 miles away from the University of Illinois at Springfield.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Lake Springfield, IL
Hotel in Lake Springfield, IL
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
2.5/5.0
Average(255 Reviews)
100% verified reviews
3.0
The bed was fairly comfortable.
It had a full size refridgerator.
Very dirty and worn down.
Stains on the carpet and dirty tub.
The staff was having some drama between them and it took 20 minutes to find an employee.
The "skunk" smell was very prominent as well.
Your website states breakfast is provided and it is not.
Very Disappointed with the whole experience
10.0
Staff went above and beyond for my family after we had an Airbnb disaster that left us scrambling for a room. Most pleasant and helpful staff I have ever dealt with at a hotel.
Nothing I can think of
7.0
Location
My ac unit was leaking in my room the carpet was wet and as a result the room had a bit of a smell
3.0
Not much but it was relatively safe. TV had Rick and Morty.
Room was trashed when we walked in, front desk understood without us having to say anything meaning it happens a lot. New room seemed to have bed bugs so we slept in a tent on the ground instead.
4.0
The water was hot and good pressure in the shower.
Blood stains on the carpet in the hall. The lighting in the room was ridiculous. One sconce for the entire room? Obviously the property has had issues because there are signs everywhere advising of additional charges for every infraction including $20 fee for taking a towel from the pool to your room!
8.0
The staff was great.
7.0
The location was great and the decor was updated and comfortable.
The last time I was here, there was someone else’s hair stuck to the shower walls. This time the toilet bowl wasn’t cleaned well.
7.0
The room smelt like wet towels
1.0
nothing
everything
3.0
It smelled like pot every time we walked in. Our room had not been vacuumed. The bathroom had not been mopped and there were things stuck to the wall in the bathroom and the main room. The front desk staff appreciated me letting them know....twice but no one took care of anything in our 2 night stay. Also they don't have bath mats and don't give you enough towels to put one on the floor so you don't slip getting out of the shower.
1.0
The staff was nice
We had to clean our own room. Sheets were dirty. Hardly any clean towels.
10.0
that it was clean and quiet 😁
n/a
4.0
Need to be cleaned THERE WAS SEMI BODY FLUID DIRTY TUB RUG DIRTY BEDROOM FLOOR DIRTY CURTAINS DIRTY WITH HOLES EVERYWHERE DIRTY KITCHEN CABINETS
The price for the hotel room good and the location
5.0
the location
we found a dirty towel with poopy toilet paper
8.0
there where friendly staff and a clean facility. and a very reasonable price.
Other people being noisy
4.0
location
The lack of knowledge the front desk employees
6.0
Location, luggage carts available + elevator to upper floors.
"Secure" front door lock was broken.
8.0
is in a central place
the first room they give me was not clean! blankets and bathroom were in a ugly situation !
1.0
The rooms were nice. Till the trouble started.
Had to call cops 3 times. Was being harassed by other guest. Had to leave the 10th. No refunds! I lost almost 500.00 on deal!
5.0
The man working that night was absolutely wonderful very helpful. Very nice.
Why would I have to pay or use a fire stick for a TV? No wash cloths!!
3.0
Close to location
Room/floors were filthy, air never cooled room despite running all night, towels were stained, tub still had hair in it
1.0
No toilet paper in the bathroom when we got our room. called to get a roll and was told they are out. Was about an hour before we got a roll. Only 1 hand towel and when we rang for towels again out. called for pillows and bedding for the pull out bed for the couch and again out. Took the kids to the swimming pool and guest smoking weed so had to leave the area. Room had a kitchen but was completely empty of everything. not even a cup for get some water. Asked for an ice bucket and you can guess the response. lots of signs talking about their theft problem and how things have to be requested and if gone missing will be charged to your card. If that is such an issue we should not be punished for others behavior. Charge their cards and replace for the next person. I am on vacation. I shouldn't have to constantly request items that are suppose to be in the room. Also, even requesting items got us no where.
FAQs
How much does this hotel cost compared to others in Lake Springfield?
The average price for a rental in Lake Springfield is $103 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites Springfield. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Extended Stay America Suites Springfield. Enjoy the water!
Is Extended Stay America Suites Springfield pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites Springfield?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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