Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel
Hotel in Buffalo, NY
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel is located in central Buffalo and is 9 miles from the Buffalo Niagara International Airport. Suites include a living room and two 37-inch wide-screen TVs.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Buffalo, NY
Available Rooms
One-Bedroom King Suite
1 King • 1 Sofa • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Room with Mobility Accessible Tub - Non-Smoking
1 King • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Suite with Roll-In Shower - Disability Access
1 Sofa • 1 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
The breakfast was nice. Customer service while checking in was above and beyond. The black lady who loved elephants checked me in. She was awesome and friendly after a long, tough day of travel.
Parking. There is none.
4.0
Check in was easy, breakfast is included, and there's a quiet, peaceful lounge near the lobby. The room was clean and had a pretty comfortable pull out couch in addition to the bed. The fitness center is small, simple, clean, and available 24 hours.
I chose this hotel in part because it indicated that it has parking, but it doesn't have any overnight parking which-for a hotel- is not very helpful. There's street parking available on two of the three nearby streets and a garage nearby for a separate fee.
4.5
B.W. and Mario at the front desk were very friendly, professional, informative and helpful. The room was uber spacious, very clean and quiet. The bed was very comfortable. The hotel was a 5 minute walk from the Passport Office (the main purpose of my stay) and walking distance to numerous restaurants.
0.5
There were bed bugs. My husband got bitten all over his back and neck
3.5
I loved the security of the hotel. The bed was super comfy and the Dove body products in the bathroom were a big bonus!! I also liked that the shower had doors instead of a curtain!!
That parking was 2 blocks away. Customer service could use some help. Need more knowledgable staff.
0.5
The air conditioning went out in my room for two consecutive nights and they did nothing after trying and failing to fix it.
0.5
Conveniently located, walking distance to theaters, art centers, bars, cafes, restaurants, the waterfront. Complimentary breakfast was nice to have, although not a huge variety was offered. Our room was the King Suite and it was clean and spacious with multiple lounging opportunities. The bed was wide and comfortable. Having a safety deposit box in the room was also convenient for peace of mind.
EDIT: I paid for my stay at the hotel in cash, but after a week they charged my credit card too. So I was double-charged for my stay and of course I called the hotel right away. I've called multiple times but couldn't get a hold of someone responsible who could help with this issue. I left voice messages and nobody gave me a call back. I had to create a dispute claim with my bank, and am still waiting for my credit card to be reimbursed... I find this kind of behavor totally unprofessional and unethical, I will never stay at Holiday Inn again.
There was a constant clicking noise in the room as if a bad fan or a water faucet was running somewhere constantly. Was not coming from anything in the room though, maybe the air conditioner of the building was closeby I donit know. It didn't prevent us from having a good sleep but I can't say it was pleasant.
2.5
I liked that it was close to the clubs.
We ended up having to switch rooms because absolutely nothing worked. The TVs, coffee maker, bathroom fan, etc. The next morning after getting a pitiful excuse for a hot breakfast, I tried to go back up to my room to eat...only to find that my room keys had suddenly stopped working. So I had to go back downstairs with coffee and food in hand to get my keys fixed.
4.5
The rooms were very spacious, comfortable and most importantly clean! The breakfast spread was wonderful and met everyone’s needs. I really like that there is a TGI Friday restaurant right down the hall in the lobby.
The only complaint would be the fact there is no parking for your vehicles on the property. There is a parking garage two blocks away where you can park for a additional fee which wasn’t much. It was $9 for our truck to stay there overnight. Honestly it wasn’t a big deal for us, we planned to use the trolly or Uber to the hockey game anyways. It was just walking to drop off the truck and walking the next morning to pick it up in the freezing cold that sucked. Like I said, not a big deal. We are not used to city life, so that’s probably normal for the location.
2.5
very well maintained
parking and safety
5.0
clean
limited parking
0.5
a room became available at short notice. it surprised the clerk, more than I.
FLEAS
5.0
Usual hotel offerings. Ate there once then found much better places to eat. Food that was hot was not good. Coffee tasted bitter.
See above.
5.0
The location was very central
5.0
Excellent location. Public parking garage is a short block away. (Seriously people, it's not that far! Plus, the hotel offers a shuttle to/from parking if you need it -- most will not.) Metro rail was right around the corner. The room was spacious with a better layout than other Holiday Inn Express hotels. The staff was very welcoming. The bed was comfortable, and the breakfast was good. Overall, we very much enjoyed our stay and are looking forward to returning in the future.
5.0
I love how quiet, clean and comfortable the room is.
There is nothing I did not like. Everything was wonderful
5.0
The location was perfect for hoping on the metro to get to the Sabres game!
Everything was great!
FAQs
How much does this hotel cost compared to others in Buffalo?
The average price for a rental in Buffalo is $162 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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