Residence Inn Palo Alto Los Altos
4.1
Excellent(124 Reviews)Hotel in Los Altos, CA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This hotel offers rooms with self-catering facilities, a complimentary buffet breakfast and an outdoor swimming pool. It provides a grocery shopping service. Stanford University is 4.5 miles away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Los Altos, CA
Available Rooms
Queen Studio with Sofa Bed
1 Sofa • 495 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite with Sofa Bed
1 Sofa • 1 Queen • 495 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite
1 Queen • 1 Queen • 1 Sofa • 796 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Queen Studio with Sofa Bed - Hearing Accessible
1 Sofa
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
1 Sofa
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(124 Reviews)100% verified reviews
4.1
Very clean and quiet location.
4.1
Уютный номер. Есть всё необходимое для проживания. Расположение отеля удобное. Хороший завтрак.
Ремонт на 3 этаже. Никто не предупреждает что идет ремонт в отеле. Начинают ремонт в 8 утра. Мешают спать. Носят материалы и мебель через общий лифт.иногда надо долго ждать лифт так как он занят строителями. Второй лифт не работает. За 8 дней пребывания Уборка была 3 раза наверное. Полной уборки со сменой белья не было ни разу. Делать уборку приходят в 8 утра. Мы были на отдыхе. В это время мы еще спали.
4.1
Spacious and quiet room. Helpful staff. Private parking.
Parking is not free.
4.1
It was quite good. Liked room size
We asked for a sofa bed. We had to make the bed and the blanket was inadequate. It had to be doubled
4.1
Clean
Couldn’t think of anything
4.1
Excellent choices
I wish the sofa bed could be more comfortable.
4.1
We had a one bedroom suite with a kitchen so we were very comfortable. The daily breakfast was amazing and a highlight of our stay
4.1
Everything. This was our first experience of a Residence Inn. It will not be our last. We were pleasantly surprised.TheStaff were very helpful and polite. We felt safe.
Thought the daily parking rate was expensive.
4.1
The breakfast was great. And for the price it was very clean, definitely good back.
I have know complaints.
4.1
Terrible service. Understaffed hotel that thinks they provide excellent service... but they don't. The facility is older and has some issues with latches that lock on you when you try to get into your room, tv's that don't shut off, and brown stains on the toilet that looks like poop but we were told that it wasn't and that the facility is old and therefore has stains... which is normal ..." I tried reaching front desk after 9:30 pm on the day we arrived to ask how to shut the tv as it would not turn off... but after about 10 tries no one picked up... I told this to the management in the morning and they said they trust their staff and that someone indeed was on duty.... ( so I guess I must have made it up??) The management is rude and not pleasant... though they think they are very pleasant. Never experienced service such as this. And repeatedly was told this was not a full service facility so I should not expect full service... We left and found a new place which was WONDERFUL... called Dinah's Garden. I don't recommend staying here if you are used to service and staffing.
More staffing, staff that gives the client the service they need and does not insult them. Update and take care of things that are broken rather than blame the age of the hotel...
4.1
Breakfast was great.
There were a lot of choices.
No complaints here.
4.1
Safety
LOUD AIR CONDITIONER UNIT COULD NOT SLEEP SLL NIGHT. I wish I could add video to this review do you could hear how loud the air conditioning unit was!!!!
4.1
Friendly and helpful staff. Good and safe location.
Breakfast needs to be improved.
4.1
Convenient location
Rooms are not vacuumed daily
4.1
Nothing
Horrible service and they charge for parking without telling you.
4.1
Location good near plenty of stores and restaurants. Quiet although though on a busy road. Garden was a real bonus. Good breakfast. Courteous and very helpful staff
4.1
Very good in general, breakfast was delicious.
4.1
Nice setup
Front desk young man not very well versed on customer service
4.1
the extra bed added for my son is nice and is free
the bed
It’s only queen sized. I would be much more happier if it were queen king-size
4.1
Spacious and clean room, friendly reception, good breakfast, extra amenities provided, and safe parking.
The breakfast is good but they run out of items and they start closing too early.
4.1
spacious and clean
you have to ask for normal size water bottles. These should be complimentary.
4.1
quiet rooms and park like setting
nice breakfasts
hot tub, heated pool and fire pits for evening relaxation
4.1
Convenient location, clean and comfy room, great service
breakfast… not enough healthy and vegetarian options
4.1
the staff were very helpful and the room design was perfect for what we needed.
FAQs
How much does this hotel cost compared to others in Los Altos?
The average price for a rental in Los Altos is $195 per night. This rental is $93 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn Palo Alto Los Altos. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn Palo Alto Los Altos. Enjoy the water!
Is Residence Inn Palo Alto Los Altos pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn Palo Alto Los Altos?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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