Hyatt Place Phoenix Gilbert
4.0
Good(370 Reviews)Hotel in Gilbert, AZ
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Featuring a bar, Hyatt Place Phoenix Gilbert is located in Gilbert in the Arizona region, 46 km from Phoenix Convention Center and 46 km from Copper Square.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Gym or Fitness Center
Family friendly
Map of Gilbert, AZ
Available Rooms
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 409 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 409 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(370 Reviews)100% verified reviews
4.0
The room was large and spacious. The breakfast had good healthy options. The staff was very friendly.
The shower did not drain effectively
4.0
Great location and room was large and comfortable. Breakfast bar was sufficient after the first day which was a nightmare (staff said food delivery and staffing issues were to blame).
There was no body wash in the shower upon arrival and we were in a hurry to shower and get to a cocktail party. Housekeeping didn't answer so had to go downstairs to get soap and then they delivered shower gel about 5 minutes later. Also, hotel bathroom should have small lotions and/or travel kits available in room and not have to ask for these items. Finally, we were at the hotel three nights and NEVER had our room serviced. Had to ask housekeeping in the hallway for new towels.
4.0
Great location, very clean, friendly staff and great breakfast
No complaints
4.0
Excellent breakfast although the hotel was hosting a conference so very buy and staff had a challenge keeping uo with demand for food items!
Facility is showing it’s age and would benefit from some renovation!
4.0
Staff were friendly, great breakfast. Close to sports complex, dining and shopping. Felt safe.
No microwaves in the rooms, no bathtub, pool was closed down. No hot tub.
4.0
Good location reasonable breakfast
Only cleaned, made beds and delivered fresh towels every other day.
4.0
The manager or assistant manager, David, went out of his way to ensure that may needs were met and I was happy - especially after having shared some concerns with my room and the breakfast. I wasn't pleased with the cleanliness of the shower, and he even tried to clean it himself. Ended up getting a different room that was slightly better.
Breakfast area is messy if you come later in the a.m. (and not coming out fast enough for all the people who are eating). I'm also not a fan of everyone being able to touch the communal food, utensils, etc - but that’s par for the course when it comes to free hotel breakfast. Didn't like the food that I ordered at night. The front desk staff had to make it - under cooked (rushing maybe) and over salted. Cheap ingredients. The sofa in the room and some surfaces were a little dusty. I thought the shower was dirty, but turns out there are hard stains on the glass.
4.0
Location was good
The room was filthy
4.0
The room was very comfortable with good linens and a variety of pillows. Easy to control the temperature of the room.
The buffet could have been better. The first day I went down right when the buffet was about over. The staff were picking up items not even being polite and giving those of us who just showed a chance to grab an item or two. The second morning was Saturday. I got down there at 0930, 30 minutes before the buffet was over. Many items had run out and were not being replaced. I pointed out to one of the staff members there were no more glasses for the juice. I used a coffee cup. She later came up to me where I was eating to tell me there were no more glasses, not even to wash, as other guests had taken them. I felt that information was something I did not need to know! For such a nice hotel at a premium price the buffet also had very few items.
4.0
Everything was exceptional
Nothing specifically about the property just the fact that the downstairs tenant below would decide to smoke in their bathroom and the smell would rise to ours and stink up the whole room with the smell and fumes
4.0
Really liked the size and layout of the room. Staff was really nice.
A/C was a little noisy.
4.0
Have stayed here many times before, we like the space in the room, the kitchenette, the cleanliness, close to freeway and activities we are there for
Booked 2 queen beds for this trip and upon check in was told there were no more queen beds, that they sold all their queen beds to a large group just this week. So they gave my already booked room away. Well I booked 2 queen beds for a reason. A little communication before hand would have been nice so I could have looked elsewhere and canceled my reservation. Could not find another room for the price I booked for so agreed to the king with a sofa bed. The pull out bed was not comfortable at all, the mattress, if you want to call it that, was maybe 1” thick and hard and lumpy. Could feel every single bar underneath. Super uncomfortable stay, honestly probably will not stay ever again if they will just give your already booked room away without communicating.
4.0
How close it was to our house.
I booked this because my 5 year old has been going through treatment and been stuck at home of hospital. So for a change of scenery. I booked because breakfast was included and there was a fridge and microwave in the room. However when I needed the microwave in the middle of the night (11pm ish) I realized there wasn't one in the room. And when I called down they said they couldn't bring one up but I could bring the special formula my daughter gets through her feeding tube down to use the one downstairs. However, I told him I couldn't leave my 5 year old cuz she doesn't sleep well as it is and I couldn't leave her in the room alone. And the front desk attendant hung up on me. The next morning when I brought my daughter down to see if there was something she could try and eat for breakfast they had closed it early. So we had to door dash again. And then the last day I made a complaint about the breakfast and the issue with needing the microwave and that they hung up on me. She mentioned that they closed breakfast early cuz they only had one person working breakfast and she also wasn't feeling well. And I glanced over and she was working that day again handling the food. So we again didn't eat cuz my daughter cannot get sick as she's gearing up for a stem cell transplant and on heavy immunosuppressants. I asked if a manager could contact me and the lady at the front staff said she'd have the manager or gm call me the next day and they did not.
4.0
Near relative home
4.0
Great food, not continental. Liked the variety. Perhaps more pastries.
4.0
Andrew the front desk clerk was friendly
the nasty dirty room 216 to be exact, walked in room was DIRTY, smelled like wet dog and dog poop, upon looking sure enough there was a dog poop stain , mottos were dirty, dog FOOD ON THE FLOOR! carpet was still wet DISGUSTING!!!!
4.0
Location
The desk clerk when we checked is was very rude and not accommodating at all. It took him 40 mins to get us checked in because he didn’t know what he was doing. We asked for a tool away crib and he said no cause nobody can get one. We asked for extra blankets and pillows for the sofa bed and he got annoyed with us and went in the back for about 15 mins then can put with 1 pillow and a blanket. He tried saying the room we booked was not available but when I got frustrated and asked why the site let me book it he “looked again” and one magically appeared. Very unprofessional guy. The room was okay but the shower felt like a hospital shower.
4.0
Convenient from the airport I flew into.
Desk clerk didn't seem friendly.
4.0
Breakfast area adequate. Quiet room.
Breakfast area very messy. Eggs very dry all 3 days. Ran out of coffee 3/4 days. Potatoes tasted like cardboard.
Pool COLD! No towels outside. Dirty deck area.
Bathroom: extremely awkward & TINY! Have to nearly stand in shower to close door to toilet area.
4.0
Staff was wonderful, a couple of issues they handled with professionalism and ease.
Beds were comfortable, the breakfast was fine and there was plenty of areas for seating with friends in the lobby.
Certainly a fair value, thank you.
4.0
Comfortable room
No microwave in the room!
4.0
very friendly staff
super clean
good breakfasts
4.0
No cold water and could not take a shower for the entire stay, it was scalding hot. (3) day stay.
Swimming pool was unavailable do to algae
Only (1) elevator was operating with a full hotel
Refrigerator did not work in room
Light bulbs not working in room
Toilet made a screeching sound every time it was flushed that lasted for over a minute.
4.0
good location
poor breakfast
no housekeeping
poor night front desk
was there a restaurant and bar?
4.0
Location, location, location
Very small room ac two feet away facility old
4.0
Staff was one man show and she was great!
Air conditioner didn’t work had error on display. We were told it was fixed but still read error and didn’t work! Sheets had holes and towels were old! We got a new room and that one was better but not buy much bathroom tub was gross stained! Way over priced for the facility! Breakfast was offered at 7 am, is too late! Most places offer it by 6 am.
4.0
excellent facility and safe
4.0
safe and excellent staff
FAQs
How much does this hotel cost compared to others in Gilbert?
The average price for a rental in Gilbert is $221 per night. This rental is $125 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Phoenix Gilbert. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt Place Phoenix Gilbert pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Place Phoenix Gilbert?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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