Hampton Inn West Springfield
About this hotel
The MassMutual Convention Center is 4 miles from this hotel in West Springfield. It features an outdoor pool and a gym while guest rooms include free Wi-Fi and flat-screen TVs.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of West Springfield, MA
Hotel in West Springfield, MA
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
3.8/5.0
Good(222 Reviews)
100% verified reviews
5.0
it was within 30 mins of UMass
It was run down, our room was on the first floor and the door/walls were paper thin. could hear every coming and going. Had forgotten earplugs and they didn’t have any avail to supply.
10.0
Very nice staff … clean … nice breakfast
Breakfast was very good but ran out of items
10.0
This was an emergency overnight due to Amazon not delivering an air mattress and comforter. The hotel accommodated me in a very short time and got me comfortable in my room within minutes. I interacted with the front desk staff (night-he was so kind with a great personality. morning-she was smiling and friendly as I stumbled back to my condo and she even gave me a free soda to wake me up.) and housekeeping (very nice woman who had a great system for interacting with people who speak a language other than her own.
7.0
Breakfast was just OK
No night table at both sides of the bed.
10.0
convenient and friendly staff
4.0
1. Stuff for Safa bed is not ready.
2. Hairdryer is broken, after bath my daughter called front desk, but was told no good one can be provided. I went to front desk, staff said no empty room, no good hairdryer asked me to wait tomorrow. I was really angry, sit there for 10minutes and finally got one, then my daughter’s hair is almost dry, does not need hairdryer any more. I also never like to see this hotel any more
6.0
The beds were comfortable and the breakfast was good.
Pool was supposed to close at 9pm but people were screaming and yelling until way past 11pm, our phone rang twice while sleeping and other guests had a huge fight for over an hour
9.0
The room was clean, and the bed was comfortable. The blankets and pillows were excellent. The beauty products are exceptional, and it is so nice that they are not from China.
There was no complimentary bottled water in my room as there is at most hotels, and none was offered to me when I checked in. Also, the filters in my a.c. unit were dirty. I always check them first thing due to my allergies. I called the front desk and maintenance came right away and took care of it. The breakfast was lacking somewhat. The potatoes were soggy. The bacon was paper thin and more like a candy ribbon than bacon. Upgrading the yogurt would be helpful. Offering a gluten-free bread item would be nice.
8.0
I liked that we had a king size bed and a sofa, but that's what I paid for.
We wish the bed & pillows were a bit more comfortable. I was hoping for fluffier pillows.
9.0
Pleasant staff. Availability of late-night hot water for drinks (many Hampton Inns neglect this). Well-served attractive breakfast offerings.
I’m sorry that post-pandemic room prices are so much higher. That’s happened everywhere I’ve been.
10.0
The front desk was awesome. Morning, evening and overnight. Breakfast was A+++...dont change a thing with it.
The bed and pillows were to to to soft. Felt like a marshmallow. I like a bit of firmness.
10.0
Nice ,clean quiet place for a quick stay!
8.0
Breakfast is very good. The location is convenient to all major highways.
Hotel is starting to look a little tired.
8.0
Surprised at the location adjacent to strip mall. Great if you have a family. There are national chain restaurants close by, actually walking distance like restaurant 99 a great wine store I never heard of "Table and C ine" that sells charcuterie and cheese to go with the wine
IF YOUR FROM N.Y.C AREA AND HAVE A COOLER, STOP BY ALDI MILK WAS 1.49 GALLON UNHEARD OF IN N.Y.
They can't do anything about it but the design of the hotel is very weird shaped like a V elevator on the bottom of the v and reception and breakfast top right of the v. The staff was very pleasant. The attendant for the breakfast kept up with the huge crowd and everthing was replenished hot selection often and HOT! Coffee also was replaced often both areas were kept spotless. Great job!!!
9.0
location, comfort
3.0
nothing
the quality of the guests, got a phone call at night from a drunk guest, couple guests broke into my room while asleep, during breakfast everyone kept starring. pillows and sheets smelled bad
6.0
good breakfast, good snack collection, fresh cookies
my bathroom was filthy. there was green stuff in the soap dish
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $103 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn West Springfield. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn West Springfield. Enjoy the water!
Is Hampton Inn West Springfield pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hampton Inn West Springfield?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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