Quality Inn

3.4 / 5.0

Average(699 Ratings)

Inn in West Springfield, MA

1 king bed

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this inn

The Quality Inn hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions. Bradley International Airport is 20 miles from the hotel.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

25.4 mi

Old Sturbridge Village

Available Rooms

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Beds not specified

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Quality Inn

$$$$

3.4 / 5.0

Average(699 Ratings)

Inn in West Springfield, MA

1 king bed

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this inn

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

25.4 mi

Old Sturbridge Village

Available Rooms

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Beds not specified

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(699 Ratings)

100% verified reviews

2.0 / 5.0

Jul 2024

was not happy

The room we got was the old room. My brother booked the same room and got a more remodeled with bigger beds. I ordered a Queen and what I got was a FULL size. We also had allot of noise . We had to call the front desk because we had teenagers with loud music past midnight..

The pictures from the website are for the newer remodeled room. I got was the older room

4.5 / 5.0

May 2024

Me gustaría volver pronto. I would like come back son.

All perfect

1.5 / 5.0

Apr 2024

Horrible && Waste of Money

The location was good.

I did NOT like the fact that there were dogs in the hotel, and my family couldn’t sleep or enjoy our time because the hotel allowed guest to have pets. These darn dogs were barking all the darn day/night. If dogs are allowed then everyone who’s checked in with a dog should be in a separate location of the property, and those guests can enjoy their dogs together. Other guests should not have to be disturbed!!!!

3.5 / 5.0

Apr 2024

Normal

Desayuno bueno

No limpiaron el cuarto

2.0 / 5.0

Jul 2023

I was disappointed in the hotel I thought it was very dated and somewhat dirty. And I purposely sele

The location was convenient

I thought the room was somewhat dirty. I was very disappointed that the pool was closed.

3.5 / 5.0

Jul 2023

Good

Rich at the front desk has exceptional customer service!! He should oversee the training.

2.5 / 5.0

Jul 2023

Passable

The beds were comfy.

The atmosphere of the people. There were things broken in our room. The room also smelt of cigarettes.

0.5 / 5.0

May 2023

I will likely be in this area yearly and I won’t stay in this establishment next time.

Staff was pleasant

When we first arrived AC bearing was broken (really noisy); they gave us a new room…which had several other problems. Breakfast was fine but in a restaurant I would have been very disappointed. Corners were scummy hair visible-stuck in scum in corners, fan in washroom didn’t work, caulking in new shower was coming off, balcony door handle was broken (busted apart with only part attached-metal handle broken)-made it difficult to even open-as if there was far too much pressure on door from upper floor weight. Furniture was broken, desk furniture surfaces were bubbling and pieces were broken off, desk wasn’t level, microwave shelf covered electrical outlet right in the middle-making it unusable Curtains were falling off rod (broken), outlet in washroom didn’t work We had to hold whatever we plugged in as contact was loose. Outlet wouldn’t work otherwise. Seemed people were living on first floor and it smelled bad/noisy and felt like I was in an apartment not a hotel. Unfortunately we were left feeling disappointed during our stay in this area; when we’re back next year we will automatically stay somewhere else. If the rate was offered to be rectified to match these issues I might be open to try again; but nothing was offered and debating rate would have disappointed us even more. Hotels don’t have to be pretty, but things shouldn’t be broken and they should be very clean; because they’re being used by so many people. Surfaces looked as if nothing had been thoroughly cleaned-dirt in crevices/hair/soap scum, ect.

2.5 / 5.0

Mar 2023

Passable

close to family i was visiting. clean room.

the first room we had on the fifth floor room 509 the ceiling was leaking. it was a rainy day. we realized at 6am when we heard it dripping got up and it had been dripping all over my babies things and where she was sleeping thank goodness she slept in the bed with us and didn’t get wet! when my husband told the gentleman working he just said he could switch our room. we moved to the fourth floor that seemed fine.

2.0 / 5.0

Feb 2023

It was real bad. I felt unsafe had to keep my gun on me

Location

Well first off the bed had stains on the sheets. The mini fridge was full of food and yogurts like it was never clean . I light lamp didn’t work. Then they had a section down stairs cut off that looked like a halfway house for ex cons. People just hanging out like there looking for people to rob. I stayed on the 4th floor. Every time I would take the elevator I would go to the 3rd and walk up. Cause I didn’t want the people just hanging around to kno which floor I was on. All together this was bad. Only good thing was front desk and the location. Breakfast was ok too

4.0 / 5.0

Feb 2023

very friendly staff

location

location,

4.5 / 5.0

Feb 2023

Superb

Rich at the front desk was amazing!! Very friendly and kind!! Breakfast was good. Loved the waffles.

Sorry, but my bed felt like I was sleeping on a wooden board. I just could not get comfortable. Otherwise it was an excellent stay!

4.0 / 5.0

Feb 2023

Very good

We had to leave before the breakfast began, as we were there for a hospital visit.

The room was very cold when we first went in. It was an extremely cold day, and it didn't take long for the room to warm but it would have been nice if it wasn't so cold to begin with.

4.0 / 5.0

Jan 2023

good value and rooms are great.

room was clean and the bathroom was newly renovated.

the hallways and lobby need updated.

5.0 / 5.0

Jan 2023

Was worth it , amazing

Property was great, rooms were clean and the staff was great, very helpful that made the trip easy!

N/A

2.5 / 5.0

Dec 2022

Could use some updating

Japanese restaurant next door was excellent

Dust ruffle around the bed was dirty

1.0 / 5.0

Dec 2022

Very poor

It was close to where I had to be

The room was dirty and run down.

4.5 / 5.0

Oct 2022

I will be returning next time I’m in the area

I like the location, room was clean and bed comfortable but I hated the pillows. very uncomfortable.

the pillows

FAQs

How much does this inn cost compared to others in West Springfield?

The average price for a rental in West Springfield is $116 per night. This rental is $36 less expensive than the average.

Is parking included with this inn?

Yes, parking is listed as an amenity at Quality Inn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this inn?

Yes, a swimming pool is available for use at Quality Inn. Enjoy the water!

Is Quality Inn pet friendly?

Yes! This inn is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Quality Inn?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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$$$$

Quality Inn

Inn in West Springfield, MA

Reasons to book

About this inn

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

Quality Inn

Inn in West Springfield, MA

Reasons to book

About this inn

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this inn cost compared to others in West Springfield?

Is parking included with this inn?

Is there a pool at this inn?

Is Quality Inn pet friendly?

What amenities are available at Quality Inn?

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