Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel
Hotel in Santa Cruz, CA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Santa Cruz, California, 10 minutes from Lighthouse Field State Beach, this hotel features an outdoor pool, a sauna, and bright, contemporary rooms with a 42-inch flat-screen TV.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Santa Cruz, CA
Available Rooms
Standard Room
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room with Mobility Accessible Tub
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
2 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Staff members were very friendly and helpful. From the reception to the cleaning personnel. Is conveniently located, has a great breakfast and is very clean. Ample and comfortable parking.
Nothing
8.0 / 10.0
Loved the breakfast. We spent some time in the pool as well as the gym.
10.0 / 10.0
We liked the fact that the room was so big yet the price was so cheap! We also liked the free breakfast. We liked having restaurants nearby in case we were hungry. We also liked that it was near our primary destination, the University.
We didn't like that the sofa bed mattress was so thin. We were also interrupted by someone knocking at our door multiple times saying, "housekeeping," around 9 pm then when we checked nobody was there; this only happened on one occasion though.
2.0 / 10.0
Location
Rude desk staff. Key cards stopped working. No vending machines with bottled water or soft drinks! No bottled water at breakfast. No wifi directions. Really bad uncaring staff behind desk.
8.0 / 10.0
Tout
7.0 / 10.0
Breakfast was great
The pool
9.0 / 10.0
It was clean, seemed centrally located.
The parking seemed cramp, didn’t like how the air conditioner needed the key card to operate.
8.0 / 10.0
Breakfast was good.
They didn’t have a reservation for me Fromm Booking .com. I had to go to my car and make another reservation using their website. In the end I got charged for a no show by booking .com😡
10.0 / 10.0
Location & Breakfast
6.0 / 10.0
Shut down to early!
Longer breakfast time
7.0 / 10.0
It was okay. Needs to be upgraded a little more
The breakfast sucked. No bagels. Ran out of toast. Only scrambled eggs and bacon. No sausage. Didn’t seem put together well.
9.0 / 10.0
Thanks
Pool
7.0 / 10.0
Convenient to freeway and attractions! Good breakfast too and clean room
10.0 / 10.0
That it was close to everything we needed.
9.0 / 10.0
staff
bed
9.0 / 10.0
The breakfast was good I am happy it was not just grab and go breakfast.
I didn't pay attention and didn't realize I had to pay to park in their parking lot, beside that it was a good stay.
9.0 / 10.0
After being in my room 30 minutes the in house phone rang. It was the front desk, demanding I come down that instant. I explained to the gentleman that I was on my cell phone with my psychiatrist doing a phone appointment and I could come down in 20 minutes. He said technically I was not registered in the room and needed to come down that instant. I continued talking to my psychiatrist and went to the desk as he would not accept waiting for my call to end. Once at the desk, three staff members asked if I was on the phone with Booking .com, I said, no with my psychiatrist. The lady at the counter said their was an issue with booking .com not paying the agreed upon amount and I walked away. The lady said something to the effect, we will take the balance due from your deposit if necessary. No further contact occurred during the first day. The next morning, I asked the desk clerk if it was resolved and they did not see an issue with the room. I was not charged any additional amount. Would use the hotel again.
4.0 / 10.0
First they couldn't find our reservation then they didn't offer or know what bereavement rate was, then we get to our room and the heater wasn't working finally after calling the front desk twice they offered to bring more blankets or switch rooms with an upgrade I asked for a different room yet there was no upgrade. Staff was lazy and hard to find they charge to park on the property, which is ridiculous. I could understand if I didn't have a room, but we had a room. I was there to lay my aunt to rest.
6.0 / 10.0
broken window shade
7.0 / 10.0
The beds were comfy and the hotel was clean
Pool is seasonal and the location has a lot of riff raff
9.0 / 10.0
location, staff, room, breakfast
parking arrangements for first time checkin. there is not enough space to park the car and complete checkin formalities. I had to park the car and did not have a way to come to lobby without access card. I had to pull two luggage’s over the ramp. the room could have given us 2 queen size beds
8.0 / 10.0
room very nice and wide, good beds and breakfast
4.0 / 10.0
It’s a nice location and the room was decent.
Breakfast room was totally overcrowded but worse: Plastic utils and paper plates. In 2022, seriously? So each person having breakfast here produces a massive amount of trash. This may be “normal” in many places in the US but it’s absolutely not acceptable. Get proper dishes or I’ll take my business back to Europe where people are at least a little less ignorant about the consequences of a throwaway society.
FAQs
How much does this hotel cost compared to others in Santa Cruz?
The average price for a rental in Santa Cruz is $217 per night. This rental is $135 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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