Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Hotel in Cleveland Heights

8.3

Excellent(1,016 Reviews)

Hotel in Cleveland Heights, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Overlooking Playhouse Square Theater District and the Largest Outdoor Chandelier in the World, the Crowne Plaza - Cleveland at Playhouse Square is located in Cleveland city centre. The hotel features an on-site restaurant & lounge.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cleveland Heights, OH

Nearby attractions

The Cleveland Museum of Art

3.7 mi

Cuyahoga Valley National Park

16.3 mi

Rock & Roll Hall of Fame

0.8 mi

Cleveland Metroparks Zoo

4.1 mi

Available Rooms

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Beds not specified • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

$$$$

8.3

Excellent(1,016 Reviews)

Hotel in Cleveland Heights, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cleveland Heights, OH

Nearby attractions

The Cleveland Museum of Art

3.7 mi

Cuyahoga Valley National Park

16.3 mi

Rock & Roll Hall of Fame

0.8 mi

Cleveland Metroparks Zoo

4.1 mi

Available Rooms

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Beds not specified • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.3

Excellent(1,016 Reviews)

100% verified reviews

6.0

Aug 2024

Great location staff welcoming rooms outdated

Location very good and convenient

Showers and bathroom below par and the acoustic were such you could hear next door

10.0

Aug 2024

Good location and competent staff.

The hotel is centrally located, which makes it easy to get to most of the major attractions of Cleveland. The hotel clerk at check-in was on the ball and very competent.

The only thing to note was that one of the three elevators wasn't working. This wasn't great when a crowd of people needed to get up to their room.

10.0

Jun 2024

Glamorous!

Absolutely everything!

N/A

9.0

May 2024

Great Location & Good Accommodations!

LOCATION, LOCATION, LOCATION! And the front desk staff, including hotel manager were delightful & professional. Will definitely stay there again.

Daily Valet Parking is expensive.

9.0

May 2024

An amazing staying, we love everything there

Peaceful

Nothing

8.0

May 2024

Good!

It was clean staff was nice!

The parking is terrible that parking Garage is a joke 13 dollars every time you park and they close the garage early and you have no access to your car til morning! Velvet parking is a must!

5.0

Mar 2024

Pool.

1. Ordered room service for only 2 people and an automatic 18% gratuity was added to the bill. 2. No parking only $44 Valet. A completely separate parking garage has to be used because they do not have any parking of their own. Ridiculous. I had to pay $27 for a parking garage and bit didn't guarantee anything. No theft nothing.

10.0

Mar 2024

Excellent. I will definitely use them again !!

The employees were ALL amazing from Alex the concierge to Lana the housekeeper. Front desk were warm and inviting, and made us feel welcome from the time of check in to check out.

I don't really have anything to complain about

10.0

Mar 2024

Will do book again!

I loved that I could take my daughter and her friends downtown Cleveland and feel safe by myself. I felt comfortable and secure the whole time. It felt like home - important for a woman traveling alone. The view was the best in the house! Kids had their own area to hang out in with their own tv. The breakfast was worth the spend. I plan on doing this again for my daughter whenever we come to Cleveland for a show or concert - this way I don’t have to park at the event or drive home late at night.

I was confused and thought breakfast was for all room occupants - it’s only two. This could be better stated online. I would have still booked and paid for it - I just felt slighted. The room states 2 bunk beds and 1 bunk bed. We only got 1 bunk bed although I paid for 2. I’m not sure what the difference is between the 1 and 2 bunk beds? I tried to add a cot for the 3rd friend but it was a fire hazard. I’m guessing the 1 bunk bed is just a single twin bed. Could be stated clearer online.

10.0

Feb 2024

It was a wonderful stay

Very clean and comfy. In walking distance to my desired destinations.

5.0

Feb 2024

Good location but would prob look elsewhere next time.

Location

Loud at night and some wild guests late at night

10.0

Feb 2024

Kitchen staff, Tomoro was very kind. She gave us a warm welcome and goodbye!

Very clean and nice staff!

Nothing!

6.0

Oct 2023

OK hotel for business.

Good for business traveller, room has coffee machine, iron , good comfy bed

AC machines make loud noise

9.0

Oct 2023

Fantastic

The staff was great. Very professional, yet friendly. The restaurant food was great. Had breakfast daily (love that it was available in advance) and had dinner Saturday night. Dinner really exceeded expectations. Pool and spa were used, as was the gym.

The hotel got crowded/busy for football game and an elevator was out. Many in my party said they took too long the entire weekend.

8.0

Oct 2023

Ideal location for an overnight stay for a Theatre visit.

The location is ideal for going to any event in the Theatre district. Clean, big rooms with lots of lobby amenities.

As is the case with all downtown hotels it’s a bit pricey.

10.0

Sep 2023

Exceptional

Location and Staff

7.0

Aug 2023

All in all, a good stay!

The room was very spacious, beds were comfy! Breakfast was great. Enjoyed the pool and hot tub.

Shower could have been a bit cleaner (some mildew spots visible); had dinner in the restaurant, but they weren't offering the full menu the evening we stayed, due to some kind of staff or supply issue. The food was very good regardless - but a bit on the pricey side.

7.0

Aug 2023

Underwhelming

Within walking distance of many attractions and restaurants

I chose a hotel with a restaurant so I can eat at anytime and go for a nightcap before bed but the restaurant closed at 10:30 am and didn’t open until 5:00 and closed again at 10. I’m out in the evening and would like to be able to go for a drink before bed (can’t because they’re already closed) and get up late in the morning so need to go out for breakfast or lunch because once again they are closed when I need them.

7.0

Aug 2023

Good

Location is outstanding - Easy walking distance to most attractions. Staff very helpful and responsive- the definition of 'Midwest Nice". Adowntown location easily accessible and hassle free - Will definitely use again. Ji

10.0

Jul 2023

This was my grandson's best birthday weekend so far, it will be hard to top next year.

The staff was excellent and very friendly, Mr. Alex met us at the door and he helped us to our room and gave us excellent suggestions for things to do while we were visiting.

9.0

Jul 2023

Superb

Clean and conveniently located. Great customer service. Mark Posner was very welcoming! The restaurant staff was short handed, but maintained timely as well as friendly customer service.

10.0

Jul 2023

Stay was great a few hiccups.

The Manager. ( white haired gentleman with glasses) He was excellent! Definitely a keeper. Location was good. Very comfortable.

Dining room was inconsistent. Staff was great. First night seated us at 4:50 p. Second night wouldn’t seat till 5:10. Other diners were leaving going somewhere else. 1st night of dining, drink came with cherries and lime. Ordered a steak Burger , choice of potato or side salad, took salad 2nd night ordered the exact same thing. No garnish in drink and I couldn’t get the side salad apparently over night this decision was made but I could get a 1/2 of a different salad, which I was allergic to most of the toppings at a cost. Didn’t understand why I couldn’t get the side which consisted of lettuce, cuke, croutons when I could get this other one. Even the waitress said she would ask if she could put this simple side salad together for me and the kitchen said no. Simple but no longer allowed. Makes zero sense. 3rd night we went someplace else. Would be nice to have a healthier selection in the snack shop. Pool was closed due to renovations. Would have been nice to have that on your site when I made the reservation. We didn’t find out until we got there. That was a one of the reason along with the in-house restaurant we decided to stay here.

6.0

Jul 2023

Pleasant

Location

My card was charged TWICE & STILL PENDING

10.0

Jun 2023

We love it...we've stayed there before and always return.. . no disappointment s

Wonderful room.Spacious, very clean and pleasant.

Perfect location and the staff is wonderful...very attentive.

7.0

Jun 2023

Fine.

Staff very friendly. Restaurant staff exceptionally so.

Hotel blamed Booking.com for mix-up that delayed our check-in by 90 minutes. My son said hotel's computers should have caught the error. Maids could not speak English.

8.0

May 2023

stay was good

excellent staff; very friendly,

breakfast was fair; also, breakfast didn't start until 7:30 am on Saturday-too late for us since we were leaving by 7; water pressure fair; beds somewhat soft

4.0

May 2023

Disappointed

Good location

Very thin walls. Extremely noisy neighbors. Didn't help that sn actual fire kept us outbof hotel for almost 4 hours

8.0

May 2023

Very good

Buffet breakfast was not up to par with the rest of the hotel. Had much better breakfast at less expensive hotels.

9.0

May 2023

Superb

Always a good experience in the dining room and all staff was very helpful

Our room would not cool down and was uncomfortable during the night and morning.

FAQs

How much does this hotel cost compared to others in Cleveland Heights?

The average price for a rental in Cleveland Heights is $139 per night. This rental is $56 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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7.8

Very good(129 Reviews)

Metropolitan at The 9, Autograph Collection

Hotel

in Cleveland

5star

2 queen beds

Pets allowed · Air conditioner · Internet / Wifi

This Hotel for $84 in Cleveland Heights, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Hotel in Cleveland Heights, OH

Reasons to book

About this hotel

Amenities

Map of Cleveland Heights, OH

Nearby attractions

Available Rooms

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Hotel in Cleveland Heights, OH

Reasons to book

About this hotel

Amenities

Map of Cleveland Heights, OH

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Cleveland Heights?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?

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