Extended Stay America Suites - Austin - Metro

2.3 / 5.0

Fair (193 Ratings)

Hotel in Austin, TX

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This Extended Stay America - Austin - Metro is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi .

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Austin, TX

Nearby attractions

Bullock Texas State History Museum

3.7 mi

Inner Space Cavern

19.7 mi

Wimberley Zipline Adventures

33.9 mi

Zilker Park

5.6 mi

Available Rooms

1 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

$$$$

Extended Stay America Suites - Austin - Metro

$$$$

2.3 / 5.0

Fair (193 Ratings)

Hotel in Austin, TX

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This Extended Stay America - Austin - Metro is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi .

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Austin, TX

Nearby attractions

Bullock Texas State History Museum

3.7 mi

Inner Space Cavern

19.7 mi

Wimberley Zipline Adventures

33.9 mi

Zilker Park

5.6 mi

Available Rooms

1 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

2.3 / 5.0

Fair (193 Ratings)

100% verified reviews

0.5 / 5.0

Jul 2023

Filthy room with no toilet paper, no customer service to help remedy problems

Service, cleanliness, loud, bedding, kitchen. Broken furniture.

2.5 / 5.0

Jun 2023

Passable

Kitchenette

The bed was uncomfortable and no blanket

2.5 / 5.0

May 2023

Never again

Location

Couch was broken, room smelled like smoke, there was no free breakfast, pool was closed. Horrible mold smell in hallway and dead roaches

2.0 / 5.0

May 2023

disappointing

location

dirty floors, run down, beds squeaked, no coffee, no ice and small roaches.

0.5 / 5.0

May 2023

Extended Nightmare Stay

At least there was coffee in the morning. No selection, just a light roast with non-dairy creamer and sugars. There was instant grits (like oatmeal packages) but I wouldn't call that a breakfast. The refrigerator was cold for our water.

The property interior was not clean. Garbage on the floor. Hallways not vacuumed. Let's work around the room. Our room door was open when we arrived. There were no towels, no soaps, no shampoos, no extra toilet paper, no garbage can, no garbage bag. A drawer below the TV was missing the front cover. I know the property doesn't have control over this but the upstairs neighbor walked with a heavy foot throughout the night so we did not sleep. The staff always gave an attitude and felt like they were annoyed when I had a question. We felt the area wasn't safe. Less than 1/4 mile away was a homeless tent city. Also, during departure there was a man outside the lobby picking his feet (no shoes on) as we drove away. Will never book here, or at the Extended Stay America company, ever again. Why? Because one property reflects all the properties. I pre-paid for 3 nights so I could not get a refund or else I would have gone to another property immediately. I was embarrassed I took my fiancé to Austin.

2.5 / 5.0

Mar 2023

Passable

It wasn't the cleanest place I've stayed. The floor had definitely not been swept in a long time.

5.0 / 5.0

Mar 2023

Exceptional

Everything fine

4.0 / 5.0

Mar 2023

Very good

Can't wait for construction to be done!

Parking lot was muddy.

0.5 / 5.0

Feb 2023

Hotel gave my room.away at 3pm.and didn't tell me till 11pm whwn I called back the 2nd timw.to tell

Nothing

This hotel is trash! I made reservations a week in advance. Friday, February the 24th, the day I was supposed to check in, I called them at 5pm to tell them i would have a late arrival that night. I was told no problem. At 10:45pm I called 40 miles out to tell them i would be there in a few and was told that they had no more rooms. The clerk said she was waiting for me to call since 3pm because the cleaning lady left at 3 and didn't clean my room and other rooms. I explained to her i had my whole family in the car and needed that room. She said I never called them and she had been waiting since 3pm to tell me and 4 other people they had no rooms. And i should contact booking.com amd tell them not to charge me for a no show. And maybe another Extended Stay had rooms or maybe not. Terrible service and horrible experience! I wouldn't send my worst enemy to this place. E. Wilkins

1.5 / 5.0

Jan 2023

wipe down clean, we used wipes and no dirt. but room was kinda gross besides that.

not much

it’s was outdated, old carpet, furniture, etc. too much cleaner and not washing that your shoes stick to the floors.

3.0 / 5.0

Nov 2022

ok stay for the price

it was easy to find

it was dark inside the room and looked dingy

2.5 / 5.0

Nov 2022

Passable

Free coffee

The smell of my room and rudeness of management

0.5 / 5.0

Nov 2022

Not Satisfied

Nothing. We were very uncomfortable. Lots of bad issues.

Dirty, dead bolt on door didn't work, no towel or tissue holder, u professional working there. No customer service. Not to friendly. I wouldn't recommend this place for anyone.

4.0 / 5.0

Aug 2022

nice for $

decent for price. good location. staff was friendly

needs updating.

3.0 / 5.0

Aug 2022

Pleasant

The location

The elevator was very rocky and stayed on 3rd floor smelt like marijuana as soon as we got off elevator

2.5 / 5.0

Mar 2022

I don’t recommend this hotel

nothing

smellly, dirty, hairs in the bed

0.5 / 5.0

Mar 2022

Sucked

Room size

No smoke detector, ( just wires where 1 had been,) or bar lock on room door. Only 4 wash cloths & 4 hand towels. My husband went to ask for bath towels, the woman acted suspicious, asked if he was sure. Said they don't provide towels unless exchanging dirty for clean. But then gave 4 bath towels. MIssing electrical outlet cover by bed. No glass shades over light fixture above desk or bathroom. Missing drawer in chest.Curtain missing hooks, top corner hanging down.Bathroom faucet hot/cold backwards. Kitchen. dishwasher, cabinets, side of fridge all dirty, sticky. Large red stains on carpet. Telephone had no receiver cord. Monday morning 10am I called the front desk from my cell phone. No answer. I left message asking for late checkout. I called again at 11, & spoke to a woman who said we had till noon. I advised my husband was having bac k problems but we'd work as fast as we can. I just had my knee replaced, walking with a cane. Not allowed to lift more than 10 lbs. About 11:30 a woman knocked asking when we were checking out. I advised noon. A few minutes later Jeff went down to the front desk to ask for the cart. No one was there so he took it. He loaded it and went thru the lobby to the load the van. . No one was at the desk. Upon returning, there was a man wanting the cart, so he let him take it. Still no one at the desk. He came & got all he could carry. I was waiting with my service dog, and 2 items left, it was 12:30 when someone pounded on the door & demanded I open it. I said just a minute, I'm comng. She yelled No, you open it now. I yelled back, I'm disabled, give me a minute. Opened to 2 women and maint man. Women yelling that I was to be out at noon, I advised Jeff kept trying to let them know our progress. She lied stating she was at desk all morning and they're charging me for another day-maint offering to help me. Women still taunting me as I left thru the lobby.

0.5 / 5.0

Mar 2022

Bad

Had roaches

2.5 / 5.0

Nov 2021

Owners do NOT care for the place

People on the front desk very friendly and the do the best.

Elevator did not work, they put us in the third floor, we are 60 and 64. Hall and stairs are have not seen a mop and a broom in weeks. They really stink.

5.0 / 5.0

Nov 2021

Exceptional

Friendly staff, comfortable room. Great for a weekend getaway.

0.5 / 5.0

Nov 2021

Bad

Everything

4.0 / 5.0

Nov 2021

My stay , staff was GREAT. I'm done

Refrigerator, TV selections window opens oven.

Cigerette Smoke in halls and came in room. Noise of music at midnight.

1.5 / 5.0

Oct 2021

Eh.

Comfortable bed.

They overbooked our room so gave us a smaller room with fewer beds with no notice. There weren’t enough towels. One lamp had no light bulb. The bathroom light fixture was broken. Absolutely no amenities at all other than a bar of soap. The washcloths were dirty.

FAQs

How much does this hotel cost compared to others in Austin?

The average price for a rental in Austin is $220 per night. This rental is $162 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Extended Stay America Suites - Austin - Metro. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Suites - Austin - Metro pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Extended Stay America Suites - Austin - Metro?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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$$$$

Extended Stay America Suites - Austin - Metro

Hotel in Austin, TX

Reasons to book

About this hotel

Amenities

Map of Austin, TX

Nearby attractions

Available Rooms

Extended Stay America Suites - Austin - Metro

Hotel in Austin, TX

Reasons to book

About this hotel

Amenities

Map of Austin, TX

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Austin?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Extended Stay America Suites - Austin - Metro pet friendly?

What amenities are available at Extended Stay America Suites - Austin - Metro?

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