Extended Stay America Suites - San Diego - Sorrento Mesa
3.3
Average(244 Reviews)Hotel in San Diego, CA
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
This Extended Stay America - San Diego - Sorrento Mesa is located in Sorrento Mesa and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Wheelchair accessible
Family friendly
Map of San Diego, CA
Available Rooms
1 King • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.3
Average(244 Reviews)100% verified reviews
3.3
Refrigerator was in the room.
I booked for 4 people and the room only accommodated 3.
3.3
That i got out of these as soon as possible, sleeping in the car is better than this dump.
Hideous place avoid avoid avoid. Made reservations over a month in advance for tournament weekend at a premium price , came late evening they declined our reservation stating we have none, than found it and admitted it got cancelled by their system for unexplained reason because of overbooking. There were other people were in the office in the same position. Sat there for 2 hours demanding our room we reserved with a small child they threatened to call the police if we did not leave. The men in the front said it was standard for them to overbook the reservations and that we must leave immediately, at that time it was 1 am, we were stunned never did I have such disgraceful treatment of people. When I tell you these people have no shame, and that this place is a dump, take my word for it, no compassion no customer service no heart and no soul. Shame on this place, will never stay at another Extended Stay ever in my life.
3.3
THE ROOM WAS VERY COMFORTABLE AND CLEAN. THERE WAS MUCH KITCHEN STORAGE SPACE FOR OUR 2 DAY STAY AND THERE WAS A STOVE TOP, MICROWAVE, REFRIGERATOR AS WELL AS A DINNING TABLE WITH CHAIRS. THE STAFF WAS VERY ACCOMMODATING AND FREINDLY.
BREAKFAST WAS JUST COFFEE, HOT COCOA AND PACKAGED OATMEAL, PARKING WAS VERY LIMITED THAT WE HAD TO WALK A DISTANCE TO OUR ROOM, WE WERE THERE FOR TWO DAYS WITH NO AMENITIES TO USE SUCH AS A POOL, SPA OR GYM. NO ENTERTAINMENT OR RECREATIONAL ACTIVITY AVAILABLE AT ALL ON THE PROPERTY.
3.3
Staff was good. They changed our room when AC was not working.
AC is stopping after some time in the middle of night. Looks like they added a timer/setting which is really bad. I was not able to sleep.
3.3
Location and price
Breakfast was bad and there was a homeless person who kept creeping around
3.3
breakfast
3.3
it was very quiet & tucked away.
3.3
Staff was pleasant the lady who checked me in on Saturday was amazing she was on top of everything and i appreciate her.
The room couldve cleaner, it also had a not so pleasant smell it didn't smell clean!
3.3
good location
3.3
Area close to where I needed to be
Air conditioning not great. The amount of guests that appeared to go into one room room I stayed in only had one way of getting out and had to go to the right with my dog and that’s where some guests double park crated chaos upstairs all through night kids jumping off bed continuously
3.3
location was great, staff was excellent. the outside building was very nice! very quiet .
the rooms had a funky smell, the AC unit in one of the rooms didn’t work, in my notes I asked for side by side rooms and they didn’t accommodate my request.
3.3
The air conditioning worked well.
We rented three rooms and none of them were ready until 4 hours after the 3:00pm listed check in time. I had to use the offices restroom, since we could not get into our rooms. We were forced to leave without being able to freshen up in the rooms that I paid for and in fact we could not use our rooms until after 7:00pm. I was told in that 7:30pm phone call made to me while we were out that the rooms were now ready and there would be a 25% compensation...I paid over $2000.00 total, for three rooms for three nights. Each night was more than $200, yet I was only credited a total of $87 for the 12+ hours (3 rooms x 4+ hours)non use of all three rooms. We weren't advised prior to our arrival, that the rooms weren't ready. The rooms have a list on the mirror of the supposed 10 point cleaning/inspection process, yet things had obviously not been wiped down or inspected. There was hair and debris in the tub, and a pubic hair on the bed sheet. We received no drinking cups for the room until the second day, and the only "breakfast to go items were oatmeal packets and coffee. No tea, breakfast bars, or packaged muffins as noted in the booking info. We weren't even told where to find the free "to go" breakfast items, my husband had to hunt for that building the second morning. In one bedroom only one burner on the stove worked.
3.3
It was a joke. See above.
See above. Staff blamed us for room key problem. Said we put it next to our phones which we did not.
3.3
Cleanliness was good.
Muffins/pastries were not served as promised.
3.3
my favorite thing about this location was the FREE parking! so so important. thank you thank you so much for that!
I DID like the property!
3.3
nice
the room smelled like cigarettes! I’m dealing with a stuffy nose because of it and a sore throat
3.3
it was clean and quite
needed more parking spaces though
3.3
nothing
I could hear the noise outside
FAQs
How much does this hotel cost compared to others in San Diego?
The average price for a rental in San Diego is $308 per night. This rental is $218 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites - San Diego - Sorrento Mesa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - San Diego - Sorrento Mesa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - San Diego - Sorrento Mesa?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and laundry.
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