Best Western Springfield West Inn
Hotel in West Springfield, MA
3-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Best Western Springfield West is located in West Springfield. Free WiFi access is available. Six Flags New England is 12 km away.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of West Springfield, MA
Available Rooms
Double Room with Two Double Beds
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Bathtub - Disability Access
1 Queen • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
I like the lady from front desk. zzz she is very helpful lady .
Tks so much Zzz for help me . She looked for a Indian restaurant for me .
8.0
The staff
Just kuerigs in rooms not actual coffee machines
6.0
Good parking, great laundry
Didn't like the outside door to the stairwell being kept ajar so anyone could enter without a swipe card. Not the safest
8.0
Location
No pool, they are converting it to a charging station for EV's
2.0
Nothing swimming pool was closed were supposed to be open bathroom, toilet, broken wrists. All over floor was made for kindergartners, not adults and then asked if it was going to change. Our room said no I’ll come back tomorrow and fix it. Unacceptable.
Not what it advertised. We’ll never stay there again booking.com needs to take it off their advertisements
4.0
Breakfast was ok.
Dirty. Do nothing staff, minimum staff. Our first impression: When we arrived the entryway was in need of sweeping. The small tile area near the check-in desk had 2 large, DRIED coffee spills (so it had been there a while to be dried). We saw 3 different clerks manning the desk during our stay, but not one could be bothered to stand up and greet us as we came and went or take care of the coffee spills. It was taken care of the next day when apparently a janitor was there. Also, there is a sad "snack" cabinet that was 3/4 empty. It was the most expensive, least worth the money place we stayed on our trip.
9.0
Loved having Both a refrigerator and a microwave.
Bed was comfortable.
Breakfast was plentiful.
I know that this isn’t the hotel’s fault, but the town planners really need to get their act together.
The access road going one way in each direction ,with few turns ,is a nightmare in accessing the hotel.
This is a reason to discourage staying at this hotel. Access is a pain!
10.0
Excellent size of rooms (queen suite), super breakfasts, comfortable beds, lots of storage, large bathroom.
We found out that Hilton has any pets, any time, anywhere. We feel this puts severely allergic people at risk, no matter how well the rooms are cleaned. The barking dog down the hall woke us at two in the morning.
1.0
Noting
Not clean
6.0
it was quite and did not have that musty smell many other hotels have
only have a vending machine but no atm or change machine to use it, also bottled water was only sold at front desk not in vending machine.
6.0
The room was quiet and clean. Staff was friendly. The location was close to the event that our group was taking part in.
The staff was obviously not well prepared for a large group to have breakfast at the same time. We probably should have made that clearer so that they could be prepared better. The leader of our group had some trouble with part of his reservation and the front desk staff took a long time to fix it. We had somewhere to be and were nearly late.
10.0
I liked how it was very inexpensive and it was very close by where I was having my surgery at the Fibroid Center
I just didn’t like the odd smell in the elevator room , it probably needs a bleach scrubbed down and the curtains does need a good cleaning other than that everything was great 😊
7.0
T he e staff
Elevator broken
8.0
location & price
stain on the covers.
3.0
The location was okay right off the highway and the breakfast was decent.
I didn’t like the bed. It was very uncomfortable. I wasn’t able to get any rest for the night I paid. The hallway wasn’t a pleasant smell, it smelled like animals. Also, my room was right across from the breakfast area. Lastly, I wasn’t able to turn the tv off for the entire night and the phone service to call the front desk wasn’t working. I had to get out the bed and walk to the front desk. Not a pleasant say.
9.0
everything was fine with the hotel and staff but a car alarm kept going off on friday night in the parking lot. kinda hard to sleep thru.price could be cheaper always
car alarm
9.0
Room arrangement, breakfast
breakfast timing is short and printer in their office area was not working for guest use
6.0
The young gentleman working the front desk was very nice and easy to talk to
The elevators were not functional
8.0
bathroom needs updating
10.0
Room was very clean , staff was very professional
8.0
The room was very clean. Staff were nice
The back door could be accessed without a card
The elevator and ice machines were not working. My room was near the back door and stairs.i would stay again but not on first floor
9.0
I liked them having waffles available for breakfast instead of pancakes.
The bed and pillows were firm and comfortable.
SInce they were working on the elevator, the hotel wasn't crowded.
The hotel is located near stores I was familiar with and felt comfortable using as if I were at home.
The elevator didn't work, but I was only on the second floor.
1.0
You over booked the hotel, so when I arrived tired and want to rest with my family we were told that there was no rooms available and that YOU had booked me a room that did not exist. I had to sit in the parking lot at 12 am and look for a new hotel to take my family to for the night. I will NEVER use booking.com ever again to book a hotel room. Absolutely awful
Didn’t like not having a room at midnight because of your errors
6.0
Clean rooms and friendly staff
Breakfast, broken furniture in the room and plug points not working
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $106 per night. This rental is $24 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Springfield West Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Springfield West Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Springfield West Inn?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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