Stonewall Resort
Resort in West Virginia
3-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this resort
Situated in Roanoke, Stonewall Resort has a terrace, bar and free WiFi throughout the property. Featuring a restaurant, the property also has a garden, as well as a sauna and a hot tub.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of West Virginia
Available Rooms
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
Room was nice and clean
Bike rentals overpriced for the equipment offered. Needed maintenance had flat tires, seats wouldn’t adjust, no bikes that seniors would be comfortable using. We were looking forward to this activity, but we were disappointed.
8.0
Very peaceful setting in the woods by a big lake. beautiful entry as you come in and decent size clean room overlooking lake. Excellent food at Stillwaters. Nice indoor-outdoor pool with poolside bar for drinks and food. Nice big TV in room and able to connect to personal Netflix account. Shower had great water pressure and appreciated having full shampoo and conditioner dispensers instead of tiny bottles.
The pool wasn’t nearly large enough for guests, not enough pool chairs by far. And perhaps need more massage therapists — even calling a week in advance was not enough to book a massage for any time in our 3-day stay. The decor in the room was a little dark/rustic for a high class resort, the bed was and pillows were too soft to sleep comfortably.
10.0
Hot tub so relaxing
It was all good..no complaints
9.0
The swimming pool.
More luggage carts
6.0
My husband & I travel annually to this location to just have a few nights to go over our "year in review"... finances, scheduling, etc. We enjoy that it's quiet & not crowded during this time and we LOVE having the outdoor hot tub practically to ourselves. We love the location of the property, we love the beauty of the property and we love the Hallmark feel of all the holiday decor. We love eating at TJ Muskies, but miss the Steak/Gouda/Peppadew pizza on the menu. Service there was great!
Last year when we were there, we were a little bummed that the jets weren't working in the hot tub, but we understand things happen. This year, on the second day, the jets weren't working again, which makes us believe it's an ongoing issue that just isn't addressed. We were disappointed that the coffee lady wasn't there either of the two mornings that we were there. We were told the first day that she lived somewhere further away & couldn't make it in. I understand that maybe there was bad weather where she was (there was a dusting of snow at the resort that morning), but by the second morning, everything was clear the entire drive back to Pittsburgh, so I'm not sure what the reasoning for that day was. Yes, we could go downstairs & get to-go coffee from the restaurant, but we love getting our specialty coffees from her! In the bathroom, the shower gel was completely empty. It was just "little" things here and there that seemed to be lacking, but it definitely felt like since the guest count was down, so was the service and the upkeep, but if we are paying resort prices, the quality and service should be there as well. I quickly addressed this with the front desk prior to leaving and they asked if someone could call me. I had a voicemail from someone the next day, but my returned call to her was left unresponded to, which again, just made us feel like it really didn't matter anyways.
10.0
Beautiful and spacious
Nothing
6.0
Super clean and always a nice place to stay.
We stayed on the 4th of July so it was very busy. My boss rented a patio to watch the fireworks. They forgot our food so it was cold. Which is understandable with how busy it was.
8.0
The location, our lake view from the room, staff always said hello, that it is pet friendly, the indoor/outdoor pool and hot tubs, the fire pit.
Curious why all the newer orange pillows, which most were on the ground, but the ice bucket in the room looked like it was 10 years old. Lodge is not easily navigated. Not much to be done I guess but maybe more signage??? Pet fee was high compared to other places we have stayed. I think the brown blankets on the beds date the room. We asked via email for fresh fruit and chocolate covered strawberries and were told it was taken care of. Received truffles instead of strawberries. We should have been asked if we wanted the truffles because we would have said no thank you. Lastly, when u run out of towels at the pool-which shouldn't happen-giving guests the excuse of a broken dryer is probably TMI and undermines the whole "resort" feel. Just tell guests when they can get a dry towel. Maybe have one of the 3 people at the counter take some out to the pool to hand out to those that need them instead of guests having to keep watching the door to see if someone comes thru with a towel??? In a nutshell, the place doesn't seem like a resort...higher end hotel, not a resort.
3.0
The property has everything going for it, beautiful scenery, fun activities, relaxing common areas, room was clean and comfortable, etc.
The service. Terrible, terrible service. The lady who checked me in was so unwelcoming and unfriendly, like her job was a chore and me checking in was a burden to her. The hostess at the restaurant, who refused to seat me for no good reason. I understand if they are understaffed and at full capacity, or if there are incoming reservations, however this didn’t seem to be the case. She told me to come back later and when I returned 10 minutes later, another girl was able to seat me fine. When I finally sat down, the menu offerings were terrible. For such a beautiful and higher end resort I expected ALOT more. The server failed to greet me with water and I waited about 20 minutes until I got a glass of wine, not to mention their by-the-glass wine list had absolutely no variety, the server was very unknowledgeable about the menu offerings, the server also messed up my order, which was a burger and salad - tasted terrible. And when he did finally bring my food, I had to stand up to find him to get silverware and a napkin.
Bottom line - I expected a lot more from the service side of things along with their F&B offerings.
9.0
Extremely clean. Beautiful property . Laid back vibe
Some of staff snippy in how they interacted with guest
3.0
the food was very good and staff were very nice.
we went there specially for the pool and once we got there, they told us the pool was closed. no mention of it on their website or anything. we wanted to to participate in other activities but everything else was closed or closed at 5 when we had to check in at 4pm. disappointed. the location and staff were great however.
8.0
Very beautiful
When I checked in I was not in their system and she had to pull it up from Booking.com and make reservation. The price on booking.com included the price of resort fee and taxes. But when I checked out they charged me more taxes and resort fee again. Over charged me about $111. When I questioned them at the desk they said it was booking.coms problem. When I have a day to spend on the phone I will be calling the manager!
7.0
did not have
9.0
Comfortable bed
Remodeling
10.0
everything in one place, meals were great, room was perfect, staff were amazing!!!
bed was ok, no microwave in the room.
10.0
Food offered a large variety for all meals. Used the bike rental service. Was great.
Nothing
2.0
To have a microwave in the room
8.0
The outdoor heated pool and hot tub were just right for a chilly evening. Food was excellent, we had beet salad and a vegan pizza.
5.0
It was my 50th birthday and the pool was supposed to close at 11:00 but it seemed like everything on the TV was absolutely wrong they didn't offer none of it. However I went down at 10:30 and there was this gentleman who went and opened the pool for me so I could spend 15 minutes or so in the hot tub that made my whole trip and he was so pleasant and I'm so sorry I don't remember his name
There was no microwave in the room. And I informed them before I even arrived that I was there for rest and that I had a broken hammer toe I had to walk all the way to the front desk to get anything I needed. There was no room service as they promised. the parking totally sucked.
10.0
ambiance is amazing! everything is decorated for Christmas! we used the indoor/outdoor pool and the fitness center. We had great meals and my granddaughter even saw Santa!
it’s located in a State Park. beautiful surroundings and lake. wildlife. staff were excellent!!
8.0
Clean and nice
Lack of service and staff shortages
FAQs
How much does this resort cost compared to others in West Virginia?
The average price for a rental in West Virginia is $210 per night. This rental is $92 less expensive than the average.
Is parking included with this resort?
Parking is not specified as an available amenity at Stonewall Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Stonewall Resort. Enjoy the water!
Is Stonewall Resort pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Stonewall Resort?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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