Hotel La Casona Real
Hotel in San Miguel de Cozumel
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located 400 metres from Cozumel’s Main Square, Hotel La Casona Real offers its guests complimentary coffee services, an outdoor swimming pool and luggage storage. Wi-Fi access is available for free.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of San Miguel de Cozumel
Nearby attractions
Available Rooms
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
The staff was outstanding. I do not know their names but everybody was smiling and it appear they enjoyed working there. I only had one complementary breakfast due to my early morning schedule. Today was my last day there and I had breakfast. It was very good.
The staff was outstanding. I do not know their names but everybody was smiling and it appear they enjoyed working there. I only had one complementary breakfast due to my early morning schedule. Today was my last day there and I had breakfast. It was very good.
4.0 / 5.0
Met expectations for the price of hotel
The music across the street
3.5 / 5.0
Location
Staff
4.0 / 5.0
Breakfast was good and entire staff excellent.
Location on very busy and noisy bar close by but we were so tired it didn’t bother us. We slept with no problem.
The hotel is old but clean and convenient to town.
For the money it was fine.
4.0 / 5.0
location, outdoor area, breakfast and pool
rooms quite small
5.0 / 5.0
Everything!! Beds comfortable, ac cold, ceiling fan didn’t make noise. The hotel is spotless. Those ladies constantly clean. The decor and colors are so pretty. The pool is big. Really nice courtyard. Friendly and helpful staff. Two gorgeous cats to protect the place 😉 They let us check in early too.
0.5 / 5.0
Some of Stuffs kindness.
I was a prisoner of the Hotel for 5 nights 6 Days. I wish I wouldn't have stayed in this Hotel which ruined my 6 Days vacation in Cozumel out a Month long voyage to Quintana Roo Mexico vacation. No professionalism as Hoteliers in this Beautiful Isla of Cozumel except robbing Guests'.
4.0 / 5.0
The hotel was located close to the centre, the bed was comfortable and the stuff very friendly. I would stay there again.
4.0 / 5.0
The room was very clean
The was light is the room in the morning
We didnt like the bread in the breakfast
4.5 / 5.0
staff location breakfast room facilities everything really
nothing
5.0 / 5.0
rooms comfortable, as advertised in pictures. excellent service, friendly staff! cute hotel cats! breakfast was wonderful and included with stay. right in the heart of the Mexican side of Cozumel. 5 minute walk from the more tourist focused areas. sad we only had one night here, everything was perfect. zero complaints
this property had nothing to dislike. Every single bit of our stay from check in to check out was perfect!
4.0 / 5.0
staff were lovely. location was great! breakfast was delicious.
nothing.
2.5 / 5.0
The pool and the people
Ugly and dark room
Cucarachas
4.5 / 5.0
Good location, right downtown. Good value.
Nothing.
3.0 / 5.0
Good value option for a no-frills stay in Cozumel. Location was great.
Basic and quite outdated accommodation; noting bad and nothing to tell home about either.
5.0 / 5.0
The staff were great. Miriam and Gloria made breakfast every morning. They treated us like family. The cleaning staff never stopped.
Nothing bad
4.0 / 5.0
Good location close to the plaza square, very relaxed hotel
5.0 / 5.0
The location is great, rooms are clean & cosy and the staff is very friendly. Beautiful garden with big swimming pool in the middle of the centre of Cozumel. Breakfast is delicious and served with a smile.
-
1.0 / 5.0
the only positive thing about this hotel is the location and the beds.
I WOULD NOT RECOMMEND ANY TO STAY HERE. Its not worth the money and there are plenty of good hotels on the island and this one is not one of them.
Our room was not even clean when we got there. I found cockroaches in every corner of the room, the bathroom and dead ones under our bed. I asked the reception to please clean it during the day, and when we came back late in the afternoon, all they have done was removing the cockroaches in the areas but they didn’t clean at all. Not to mention the wifi didn’t work and the included breakfast was a tiny baby sized portion of eggs with some beans and that was all you could get.
3.5 / 5.0
Our stay here was okay. Especially the pool is really nice and large. There are only two lounge chairs however which seems little compared to the size of the pool. The breakfast ladies were very friendly and accomodations.
No big complaints, only small remarks.
The mattress was clearly old and the room a little bit stuffy. They couldn't find our airconditioning remote the first night there (it wasn't too hot, so that was okay.)
0.5 / 5.0
Nothing. Thanks.
*Allowed to check in 1 hour 10 mins late. First time I confronted this. On my reservation, it says 2 pm, but they insisted on at 3 pm. They said I shouldn't consider what booking says it's normally 3 pm. What should I consider as a reference? Of course the portal I booked. On the other hand, I made my arrangements accordingly so booked my ferry from Playa del Carmen. If I knew before, I would book a later ferry not to lose time.
*Very noisy hotel. Noise coming from both outside and inside by the staff and guests. Nobody warns them. Housekeepers listen to music loudly while cleaning. I may not feel good so prefer to stay in the room, right?
*So many bedbugs in the room.
*Definitely not value for money. That's one of the most expensive hotel I stayed during my 1 month travel in Mexico. They charge lots of money but don't even provide a small bottle of water. The room itself also very outdated. Bathroom is very small and outdated.
*Don't bother to go down for breakfast like I did in the last day. It's very unprofessional that you have to wait 20 mins for breakfast until they prepare you a very basic plate. It consists of 2 slice of toast bread (ready from supermarket), 1 small pack of jam, butter is already on the table so you have to use what other guests left, not tasty omlette and unfresh juice. Coffee is in the thermos which is already on thr table. If you go down to have breakfast at 8 am or 11 am, the same thermos will be there. So be ready to drink cold coffee.
*Housekeepers clean the room but they don't renew items. Bed sheet was torn, they keep the half soap or shampoo. Why don't yoi bring another one? How much could it cost?
*Air-conditioner and ventilator on the ceiling were full of dust. Not sure when it was last cleaned.
I would definitely not recommend this hotel to other travellers. You pay a lot but don't get anything in return. Better to sleep in a tent on the beach.
4.0 / 5.0
good location, only 5 mins from the downtown Where the ferry terminal is located. u Can easily Walk from the terminal ferry to the hotel. the staff was Nice and the room was allright.
the only negative thing about this hotel is there was no safe box in the room. they had one big one in the reception, Where u could leave ur stuff with the receptionist so she would store it for u.
4.0 / 5.0
The room we got was different than what we booked but it didn’t matter. We had two beds instead of one. The pool was nice. The location was good as well, easy to find after getting off the ferry.
a bit old
5.0 / 5.0
The homemade breakfast was delicious with choices on the menu. Had coffee and orange juice to drink, eggs, Mexican beans and sausage. Could not have asked for more.
Actually could not have asked for more. Delightful place to stay.
4.5 / 5.0
Nice pool and filling breakfast.
Was perfect.
FAQs
How much does this hotel cost compared to others in San Miguel de Cozumel?
The average price for a rental in San Miguel de Cozumel is $107 per night. This rental is $70 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel La Casona Real. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel La Casona Real. Enjoy the water!
Is Hotel La Casona Real pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel La Casona Real?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.
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