The St Ives Bay Hotel
Hotel in Saint Ives
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsPets allowed, Internet / Wifi, Beachfront or waterfront and more
About this hotel
Offering a restaurant, The St Ives Bay Hotel is located in St Ives. Free WiFi access is available. There is also an electric kettle. Featuring a bath or shower, private bathroom also comes with a hairdryer.
Amenities
Pets allowed
Internet / Wifi
Smoking allowed
Balcony or Patio
TV
Beachfront or waterfront
Family friendly
Map of Saint Ives
Available Rooms
Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Single Room
1 Single • 150 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Double Room with Sea View
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room with Sea View
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
0.5
The views were fantastic, the staff were very helpful and friendly.
The hotel needs a complete refurbishment, very dated and decor in a terrible state.
3.5
The staff were friendly and welcoming
The doors banged really loudly
Some modernisation would benefit the hotel
It’s a bit dated
2.5
Whatever Was showed in the pic, the room was much smaller and nothing like the pic. We booked two rooms as we were four friends, so my other friends got little better room nearly matching to the pic but my room was small and nothing like the pic.
The room, customer services was bad
5.0
The sea view was amazing
5.0
everthing was perfect
4.0
Location, good views, great staff, comfy mattress.
Needs redecoration
5.0
The view was stunning, my room overlooked the ocean which was beautiful and serene. It was a lovely spot to people watch as well. The room was cosy, and had a kettle, some tea, milk and sugar. There was a little TV in the room but it was not used. Adequate toilet, with hot water. No faults at all! Great location, a few minutes away from the town centre.
0.5
Only good thing we liked was the view of the bay
Nothing really to like ... staff were rude... understaffed
When we arrived note on reception saying go to bar if no one is available... go to the bar and note saying go to reception if no one available, had to search for someone to book us in ... no car parking .... breakfast was a joke ... nothing was hot .. just like warm .. which made the bacon and sausage chewy..... definitely not the place to go for a nice experience....room was small for a double and not the cleanest ... so if you want basic stay overnight then a b&b would be better wouldn't recommend to anyone
0.5
Nothing.
Uninhabitable. Rude. Racist. Outright filthy.
I cannot warn people to stay away from this hotel enough. They are charging £130 for rooms which are uncleaned, unhygienic, dirty and falling apart. I do not take writing this review lightly but I’m absolutely gobsmacked at the condition of the room when we arrived and the attitude we were met with upon informing reception of our concerns and issues.
I will let the photos speak for themselves… but the bed wasn’t even cleaned or changed and had black speckles on. Along with bodily fluid stains on the bedding. The wallpaper is falling off and there is damp all over the rooms and the communal areas. Rubbish left from the previous guests. Dust everywhere. Black mould in the bathroom, taps missing their tops and a filthy bath tub that you would leave dirtier than when you came in…
Discussed the issues with reception which was unmanned so the lovely maintenance man helped us as much as he could. The cleaner offered to reclean the room, as we were unable to be moved, we allowed the clean to begin but upon reflection we simply could not stay here.
We discussed the issues and concerns with the receptionist where we were met with an attitude of “I’ve only just started my shift. Not my problem.” Attitude… we requested a refund to find alternative accommodation she advised she couldn’t refund us booking.com had to initiate it as we booked through them.
Furthermore, she proceeded to describe her colleague in an uneducated and insensitive manner regarding his ethnicity which I was astounded by. As was my partner who is Jamaican. After this there was absolutely no resolution for us and we felt so uncomfortable being there.
Reported to Booking.com who refused to provide a refund as the hotel refused to cooperate and we were left without a resolution.
After much arguing, we received 50% back from the hotel…. Yes only half of what we paid of our hard earned money. Absolutely appalling. AVOID AT ALL COSTS.
The rooms do not
1.0
The Location is very good with parking which is why we chose this hotel as well as the cost
The property is very tired and dated in desperate need of decorating and updating the staff were polite but not really interested in complaints
0.5
Nothing i felt like I needed a shower after we left it was so dirty
Everything was hideous the woman on the front desk desk was rude and homophobic. The room was filthy dirty. We had to sleep on towels!
The toilet had poop in on our arrival. No soap. Floors on an angle. Not good enough for anyone.
1.5
The view from the room is the only good thing.
Our room was absolutely filthy. Toilet not cleaned with faeces on the rim. The dust was months old and all over the room. Carpet dirty. Walls stained and damaged.
2.0
location.
dirty stained bed sheet, dirty stained towel left in bathroom. parking wasn’t easy. not many staff about in the day, reception unmanned mostly and couldn’t get through to anyone on the phone beforehand. tired carpet flooring and walls.
1.0
Breakfast was poor and basic
Cornwall itself is lovely. The hotel was tired and old fashioned. Staff intent on clearing away things quickly in dining area.
Being asked to sit on a small inner table when I wanted to sit at the window to view beach, I thought was an unnecessary request. Tables were all set up the same and it was not at all busy.
Where should I start!?
The room was dusty, hadn’t been cleaned properly. Every single floorboard creaked loudly. Little or none in the very basic soap dispensers.
Filthy window that overlooked bin area. No privacy as overlooked once dark curtains were drawn.
Toilet brush with excrement from previous guests.
Doors to and from lift were dirty and banged loudly.
Reception male person extremely unfriendly.
5.0
ideal location in easy walk to and from beach, town and railway station. Friendly helpful staff who made me feel at home. Room with a beautiful beach and harbour view, could watch the sunrise from bed through the window.
I liked everything 🤗
3.5
as a last minute booking was amazing to get an upgrade to a sea view room. lovely location and view! comfortable ish bed…
the entire room was on an angle, you could tell by looking at the desk. the were a few marks on the bedding (old stains I think) which for £100 you don’t expect. all the floorboards creaked I felt awful for the people below. the shower worked but there was no hot water and we tried every which way to get it but nothing came out so no shower in the morning was a bit of a disappointment.
4.5
The location of the hotel right near the beach
Walking distances towards the shops
The floor was so noisy everytime we walked, i was afraid we would wake up the other people staying below us
1.5
Good location, nice sea view room
A few team members were kind and helpful, but one very rude, whom I believe was the owner,
Family room with only a shower, not ideal.
2.5
Location is great. Close to beach and St Ives railway station only a short walk into town.
Lack of parking causes a problem but this is a common theme in St Ives. Rooms only serviced on request and ours wasn’t despite asking.
4.0
Our stay at this hotel exceeded our speciations!! Do not let the bad reviews put you off!! Our bedroom was stunning and the view was OUTSTANDING!!! The staff were welcoming and helpful from the moment we arrived and also made my dog feel welcome too! We had breakfast at the hotel during sunrise which was beautiful and the food was of a good standard! Overall a fantastic stay and would definitely return!
Nothing
3.0
Stuff very nice and polite
The location
2.0
good location
old and dated
noisy ,paper thin walls
music played at 6am every morning
not cleaned
fire alarm went off at 1am due to people smoking
5.0
nice and warm and cosy
nothing
2.5
Location excellent.
Base of bed was broken.
3.5
Location and silence from neighboring rooms.
There was traffic noise due to the thin window glass.
0.5
The view from room was lovely
* Receptionist was not happy to be working. explicitly said that she wished it was snowing so she didn’t have to be at work.
* Interior was very outdated
* Towel rail was in an awful state
* Walls and sockets filthy
* Chairs were in bad condition
* inside of kettle was mouldy
* Other guests were sprawled out with a duvet in the dining area
* Not informed that there was going to be music/karaoke on in the evening.
* English breakfast was lukewarm
* ceiling in bad condition
* broken radiator - unable to turn off
3.5
Comfy bed
Very cold room that needed a good clean
1.5
The view
Room - dated, not cleaned correctly.
3.5
Clean and perfect location
it just lacked an imaginative, inviting and welcoming feel:
2.0
location
very tired. in need of a face lift
2.5
tellement vétuste old fashion
FAQs
How much does this hotel cost compared to others in Saint Ives?
The average price for a rental in Saint Ives is $170 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The St Ives Bay Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The St Ives Bay Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The St Ives Bay Hotel?
We found 7 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, balcony or patio, and tv.
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