Cinnamon Citadel Kandy

8.4 / 10.0

Excellent(432 Ratings)

Hotel in Kandy

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Kandy

Nearby attractions

Royal Botanic Gardens

3.2 mi

Hakgala Botanical Gardens

29.5 mi

Victoria Park

25.3 mi

Pallekelle International Cricket Stadium

7 mi

Available Rooms

Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 527 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Twin Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

2 Single

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Cinnamon Citadel Kandy

$$$$

8.4 / 10.0

Excellent(432 Ratings)

Hotel in Kandy

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Kandy

Nearby attractions

Royal Botanic Gardens

3.2 mi

Hakgala Botanical Gardens

29.5 mi

Victoria Park

25.3 mi

Pallekelle International Cricket Stadium

7 mi

Available Rooms

Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 527 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

1 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Twin Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

2 Single

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Excellent(432 Ratings)

100% verified reviews

7.0 / 10.0

Oct 2024

Lovely food and great chef

Amazing friendly staff and lovely location

Very dark shower and bathroom space

10.0 / 10.0

Oct 2024

Home away home in an exotic location

It was too airy and spacious. Good Staff Excellent Food Marvelous ambience and wonderful experience 🙏👍🙌

Absolutely Nothing

10.0 / 10.0

Oct 2024

The hotel was a perfect destination for us. Everything was excellent.

We enjoyed the breakfast and dinner. The staff were efficient and friendly. We had a great stay at the cinnamon citadel with my daughter and husband.

6.0 / 10.0

Sep 2024

Knowing the 4 start category hotel m, property location was good, food was awful

It’s location

Rooms and how old the appliance were, like AC was not working properly and rooms are too scattered.

10.0 / 10.0

Aug 2024

Citadel - a rare gem 💎 in Kandy

Authenticity is something hard to find in the hotelier business. But there's no lack of it at Cinnamon citadel. Place was exceptionally clean, staff were immensely helpful at every point. Authentic srilankan cuisine has never come close to perfection. Services offered were flexible and payment didn't feel like a headache. Perfect for families and couples looking to find some peace.

Some parts of the facilities were a bit run down. Although for the overall value, I wouldn't complain.

9.0 / 10.0

Aug 2024

Memorable

The food, the pool and the location

6.0 / 10.0

Aug 2024

Lugar brutal habitación desastrosa

Localización impresionante, piscina, comida muy buena

Habitación de pena, colchón destrozado 20 años, muebles viejos, aire acondicionado muy ruidoso Una lástima que no inviertan en la habitación

4.0 / 10.0

Jul 2024

Disappointing

The location and views were amazing!

The building was rundown and not well maintained. There were mushrooms growing on the walls of my room. There was also a roach in my bathroom, which I had to catch and throw out. I had a garden terrace room, and the door to the garden was so difficult to open. The furniture in the room was dated and frayed and stained. I am disappointed because I expected so much more.

6.0 / 10.0

Jul 2024

Regular

La vista y el bar y la piscina

Faltó de limpieza, habían cucarachas en mi baño

5.0 / 10.0

Sep 2023

Don’t think we’ll be back.

View of the river from the rooms was good and staff always extremely willing to help and provide service.

Bed was rather uncomfortable requiring us to ask for some extra padding to lay on the mattress. Pillows also not comfortable for us. The hotel, unlike other Cinnamon hotels, do not offer different types of pillows. Room was only accessible via stairs so not accessible. Room was not up to the expected standard of a 4 star hotel. The air conditioner thermostat was unreadable so difficult to set to appropriate setting, bathroom too dark (dark tiles throughout) with inadequate lighting, and everything made a noise! The air conditioning was noisy, the ceiling fan was noisy and if we decided to turn these off, the bar fridge was noisy! The food at the Citadel was very much hit-and-miss. Ordered a Nasi Goreng from the pool bar which came with a couple of chicken satay skewers. The rice was not great, but ok - but the chicken skewers were so over cooked you couldn’t even bite them they were so hard. Breakfast is better but nothing to rave about. Overall, I wouldn’t rate the room we were provided and the facilities as 4-star - more like an average 2.5-3 star motel.

9.0 / 10.0

Jul 2023

Great Stay in Kandy

Great Family hotel in Kandy

Non

10.0 / 10.0

May 2023

Great customer service

We had a great time in Citadel kandy. The view by the river and the front view with the pool are stunning. We had booked half board though, wanted to adjust it to B&B due to an unexpected friends dinner invitation. First the hotel staff said it is not possible, but at last when i explained this at the checkout, a kind manager helped us to modify the reservation. I really appreciate this sort of flexibility and support from a hotel staff. I also love the variety of breakfast buffet.. food is nice too.

our first impression about the front desk staff was not that good specially when we asked them for some flexibility, didn’t get much support.

4.0 / 10.0

May 2023

I was in happy stay near to the dinning area and staff distinguished between service different guests

dinning and pool area

room near to dinning area

8.0 / 10.0

May 2023

Very good

Breakfast was okay, however it is better to add more items for desserts Dinner was superb Over all dining was very good

it is better to have Slippers for using the bathroom

5.0 / 10.0

May 2023

run down.

staff

smelly bathroom

8.0 / 10.0

Apr 2023

Very good

good

10.0 / 10.0

Apr 2023

Exceptional

Pool was really clean and loved it. Once we accidently locked out of the room and the staff there was kindly helped us without getting annoyed.

Its better to arrange cutlery in a separate table. Because most of the times they forgot to put the cutlery on the table therefore we always had to look up for a staff in order to ask for cutlery and that was inconvenient.

7.0 / 10.0

Mar 2023

A great welcome in a wonderful location

Close to a river

Toilet seat kept moving

9.0 / 10.0

Feb 2023

Lovely stay with good food and great service!

Nice view of the Mahaweli river. Very clean room and bathroom and they kept the room very clean through out our stay. Nice breakfast and very good local dishes. Very helpful and attentive staff. Loved the stay here and can recommend for a nice stay in Kandy.

They were playing music in the lobby bit loud till late night which could be heard in the rooms as well.

8.0 / 10.0

Feb 2023

Super stay with nice ambience

Location

7.0 / 10.0

Jan 2023

Tired facility with good meal service.

Beautiful pool area.

The rooms need a refresh - investments in the room, and soft goods would be welcome.

10.0 / 10.0

Jan 2023

Perfect Weekend in Kandy

Beautiful location by the river. Staff was very helpful and friendly and they even helped me surprise my boyfriend for his birthday. The dinner buffet was a lot of variety. I will definitely stay again when I'm in Kandy.

Nothing, everything was great!

10.0 / 10.0

Jan 2023

exceptional

beautiful hotel. exceptional views. very clean. the best staff!

not even plug points for electronics in room. can be improved on.

FAQs

How much does this hotel cost compared to others in Kandy?

The average price for a rental in Kandy is $39 per night. This rental is $9 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cinnamon Citadel Kandy. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Cinnamon Citadel Kandy. Enjoy the water!

Is Cinnamon Citadel Kandy pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cinnamon Citadel Kandy?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.

Explore similar vacation rentals in Kandy

Explore all rentals in Kandy

9.1 / 10.0

Outstanding(1,048 Ratings)

SWP Eco Lodge

Cinnamon Citadel Kandy

Hotel in Kandy

Reasons to book

About this hotel

Amenities

Map of Kandy

Nearby attractions

Available Rooms

Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior King Room - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior King Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior Twin Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Cinnamon Citadel Kandy

Hotel in Kandy

Reasons to book

About this hotel

Amenities

Map of Kandy

Nearby attractions

Available Rooms

Deluxe King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior King Room - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior King Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior King River View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Superior Twin Garden View - Pick 1 Free Activity (30 Mins Boat Ride, 20 Mins Archery, 30 Mins Kayaking)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Kandy?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cinnamon Citadel Kandy pet friendly?

What amenities are available at Cinnamon Citadel Kandy?

Explore similar vacation rentals in Kandy

Kandy travel inspiration

Related vacation destinations

Keep exploring