Hotel Verbena
3.7
Good(274 Reviews)Hotel in San Miguel de Allende
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Laundry, Family friendly and more
About this hotel
Hotel Verbena is located in San Miguel de Allende, 13 km from Sanctuary of Atotonilco and 500 metres from Las Monjas Temple. This 4-star hotel offers room service and a 24-hour front desk.
Amenities
Pets allowed
Laundry
Family friendly
Map of San Miguel de Allende
Available Rooms
1 Double • 10 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 2045 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.7
Good(274 Reviews)100% verified reviews
3.7
No pude conocerlo.... El hotel no está abierto al publico
No pude alojarme en el hotel porque no está funcionando....
El teléfono publicado no funciona...
Estuve en el domicilio y el hotel estuvo cerrado....
Hice tres intentos tocando la puerta porque ni siquiera tiene interfón o algún timbre parece que lo arrancaron.....
Hice también tres intentos de contactar por el chat de booking al hotel sin suerte....
Tuve la necesidad de conseguir otro alojamiento y no hubo quien me diera razón el porqué del hotel cerrado...
No encontré ningún teléfono en booking de asistencia para casos como este
3.7
Las habitaciones están muy padres
las escaleras
3.7
Stay away from this hotel. It's a mess. I reserved through booking.com
When I arrived the receptionist said their systems were down and they couldn't check my reservation. She made me send screen shots of my reservation with the price to some random phone number. She then proceeded to charge me 30% more than what the price was on my confirmation. I paid reluctantly. She gave me a terrible room right by the reception. The receptionists entire family came to hang out and they sat right outside my room playing music from their phones and having loud conversations with children as well. This went on until 1am. I had an early morning and needed sleep. Absolutely ridiculous, rude and unprofessional. I couldn't sleep until they all left. I was then woken up by a staff member banging on the front door to the hotel that was locked at 3am very loudly. He banged for about 40mins while no one let him in. Which was really lovely when you're trying to sleep.
What a complete rip off especially for the price I paid. Avoid this hotel at all costs there's way better options in the area.
3.7
La habitación tiene un buen diseño decorativo
Le hacía falta limpieza a la habitación
3.7
Esta en el centro de SMA pero por lo mismo es imposible conciliar el sueño con tanto ruido en la calle
Falta de limpieza, mucho ruido en el exterior, me rentaron un lugar sin televisión ni tampoco había wifi
3.7
This hotel was a 5 minute walk from the city center. We got everywhere we needed to be for the wedding we were attending within 5 minutes.
You know it appeared their sewage pipes were old. Every time we would flush a rotten egg smell would come out. The place is rustic like really rustic but for the price I kind of expected it. It’s better though than what would have been it’s 40 dollar equivalent in the US.
3.7
It was OK, staff is friendly, it's a small place and close to main places
It was very noisy on the street during the night because there was a construction next to the building, couldn't sleep and I wasn't aware of it or notified by the hotel. The bathroom smells very bad but was clean, so was like pipe odor
3.7
Good location and good price.
No WI-fi in room.
3.7
Parking not included 😞
3.7
Location was great - closer to the central area of San Miguel de Allende.
Walls are stained from damp marks. The floor was dusty. The bathroom still had the old used soap in it - obviously wasnt cleaned properly. No hot water. Towels had holes in it. The TV was not working. Patio is not private like it looks in the photo - the door just opens into the courtyard. All the sounds from people in the courtyard and the staff at reception filter into the room.
3.7
Location only.
The whole thing, it needs a lot of work done, the stairs are not safe, the floor was dirty, there’s just too many things that need improvement. Definitely not worth the price, if I could I would get my money back. So not worth it.
3.7
No breakfast included
Location great
Because of location of hotel, a bit noise from outside traffic in the evenings
Also beginning by 6am in mornings
Great design to room and super big bathroom
The WiFi didn’t reach to 2nd floor very well -just a little bit near the door
Also no cable for being a boutique hotel
Charming decor
3.7
Location
3.7
close to the town center
n
3.7
Location is great, at a walking distance to the main sites. Very clean.. Staff very helpfull
Lack of basic amenities, like a chair, area to set cosmetics or cleaning items. TV never works
3.7
The hotel was a boutique style, The bed and pillows were lovely and the room was very clean. Staff were friendly.
The internet did not work in the room. I had to go to the lobby to use the wifi. The second floor patio needs some work. It looks unfinished snd needs paint. Just a spruce up, put some chairs there and make it look nice.
3.7
Did not provide breakfast
They promised a air conditioner on website and all we got was a fan
3.7
Small hotel, some room no AC,WIFI not good.close to center
stairs
3.7
great location, walking distance from principal square
they call themselves boutique hotel which is a scam! bad quality linen
3.7
They need to improve the common areas as the terrace, lobby… with a little and no money it may seems more cozy.
3.7
the location and the price
I didn’t had hot water
3.7
awesome for price and location
3.7
Comfortable beds and clean sheets, helpfulness of the staff.
In the first room assigned to us we had to get the WiFi password from the hotel across the street because it was absolutely not possible to use theirs. But the reason we had to change room was that there was no running water in the sink nor in the shower. And very little even in the toilet. We were given a room facing the street with just enough running water, passable cleanliness in the bathroom and low WiFi signal.
3.7
Staff was always friendly and helpful
Awesome location on Zacateros...close to everything
Quiet and clean, cute courtyard
Bed was really comfortable
The room that I stayed in had no windows that opened for fresh air so it got pretty musty
The shower lacked a shelf to put soap so that was a bit odd
3.7
Location
Like the place but the problem there is not parking, and the parkings around are $20dlls, it's kind of pricey.... Other than that is great!!!!
3.7
The bathroom, was too small.
3.7
Cozy, good style, confortable.
Was not clear the total payment, not in the booking website and not at the hotel, we had to pay extra 18% at the check-out.
Was not clear that it is a coffee break instead of a breakfast.
FAQs
How much does this hotel cost compared to others in San Miguel de Allende?
The average price for a rental in San Miguel de Allende is $108 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Verbena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Verbena pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Verbena?
We found 3 amenities for this rental. This includes pets allowed, laundry, and family friendly.
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