Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel
Hotel in Cayuga Lake, NY
3-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in the Finger Lakes Wine Region, this hotel in Auburn, New York offers an on-site restaurant and guestrooms with free wireless internet access and Keurig coffee makers.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Cayuga Lake, NY
Available Rooms
Standard Room
1 King or 2 Queen • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room - Disability Access
1 Queen • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room with Two Double Beds
2 Double • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 King • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite
1 King • 1 Sofa • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews0.5 / 5.0
Assistant Manager VERY rude and disrespectful. Got close up to my face, argued with me. I was judged before I even got a chance to get to the room. Ruined my daughter’s birthday and Easter surprise. I would not recommend this hotel to anyone.
How I was treated as a guest. The disrespect I received from the assistant manager.
3.5 / 5.0
Very nice staff
It wasn’t very clean
4.5 / 5.0
Very clean - excellent staff
4.0 / 5.0
The 35'-40' long oval heated swimming pool was good for short laps. Pool Hours 9-9 were good. Parking was free and easy. TV had lots of channels. Big nice bathroom. Keurig coffee system in room, refrig, microwave were good features. WIFI worked fine. Numerous outlets for plugging in chargers.
No luggage racks available and not much room to put suitcases, tho Nikki brought up two chairs for putting the suitcases on. Lighting in the room could've been better. Pool was closed for 2 hours mid-day on Sunday for cleaning, just when we wanted to swim.
4.0 / 5.0
Clean Modern friendly staff
It was a little noisy at night.
5.0 / 5.0
Room decor was very nice. Pool area was nice and in an open space. Breakfast was excellent.
Bathroom tub was clogged.
4.0 / 5.0
Cleanliness, great staff
Didn’t like the carpet or the fact that there wasn’t a free breakfast
4.0 / 5.0
Nice room lay out. Everything in the room worked.
Breakfast was not good at all.
3.5 / 5.0
It was comfortable.
I’m older and there just is not enough light in the room.
Also there was a duvet and a sheet. I needed a light blanket.
3.5 / 5.0
We had a great stay while attending an event in The Ballroom all weekend!
There wasnt anything we didnt like.
3.0 / 5.0
Staff was polite and very helpful.
it was overpriced for one. It wasn’t the cleanest and it was loud all.night.long. We were woken up multiple times. Also, the room I reserved through booking.com was not the room I got. I reserved two double beds and got a king handicap accessible. I was traveling with my daughter and two of her teammates so, although the staff was very helpful and brought us two cots, it made the stay even worse for those on the cots. The staff also warned me that this happens frequently when booking through third parties, especially booking.com- customers book one room and get another. Since this was the second weekend in a row that this happened to us, I’m done using this site to book.
4.0 / 5.0
perfect for stopover
1.5 / 5.0
The staff were friendly and trying to be helpful.
The room was stuffy. The heater didn't work well at all. WiFi was down for quite awhile.
3.5 / 5.0
the front desk staff Alex was very helpful. He was very friendly and corrected the issues we had with our reservation.
4.0 / 5.0
the breakfast was excellent and so was our waitress.
Tub was VERY slow to drain and was not addressed when it was brought to the attention at the front desk.
5.0 / 5.0
convenient lotta places within walking distance
2.5 / 5.0
So to start the hotel is in a convenient location but the parking lot can be difficult to get into and the front parking area is always full. The back area is creepy and unkempt. It also felt like every time we left there were employees in front smoking by the entrance. The hotel room upon first entrance looked fine. However once settled in we discovered that most of the outlets didnt work, there were holes in the ceiling and closet/bathroom door. The toilet wasn't attached very well and rocked whenever we used it. The employees spent more time standing at the front desk gossiping instead of doing things. The breakfast people started harrassing my family and i 10 minutes into our breakfast, clearing full plates and coming to "check" on us every 2 mins. Even the non wait staff employees were sent out to "check" on us and our check arrived as soon as we had our food so 5 mins into our meal. It was the most uncomfortable breakfast I've ever experienced in my life. We did receive a refund when we checked out after my husband had a conversation with the front desk, where they shrugged said honest mistake and thay it happens. Im sorry but its an extra 80 dollars on my bill and if it happens they should figure out a fix. I've stayed in multiple hotels in the last year and this is the first I've heard this and been treated like a problem. At night they had teenagers running the halls banging on the walls yelling and nothing was done. People were also allowed to hang out in groups of 15 or more people and party in the hall while waiting to get into the pool area. We will not be returning to this hotel and i cannot recommend it. I was treated as an inconvenience while others were allowed to act as wild animals all night. This was supposed to be a fun family weekend and this place almost ruined it.
5.0 / 5.0
Pool area and fitness room. Comfortable beds, quiet and clean. Nice soap dispensers in the bathroom and good water pressure
burger restaurant was closed
0.5 / 5.0
The pool was nice, the room was comfortable bed was comfortable
They charged me $250 because the room smelled of smoke. I'm a non smoker !!
0.5 / 5.0
The breakfast was good, location was ok
The Manager Matt is a lying racist. He was unprofessional, rude, sarcastic. He made a PERSONAL decision, instead of BUSINESS one and made me leave. I am a black woman, married to a white man and Matt lied about my credit card, just to have an excuse to make us leave. I am working with a lawyer for a discrimination case, I’m a travel Nurse and my husband is acRetired Army 1st Sgt. and we got treated like trash by Matt.
4.0 / 5.0
Close to our tournament in Skaneateles. Kids loved the pool.
The ledge by the pool is the same black color as the pool tile, bad lighting and a tripping hazard.
4.5 / 5.0
location was close to our event. our rooms were very nice
FAQs
How much does this hotel cost compared to others in Cayuga Lake?
The average price for a rental in Cayuga Lake is $325 per night. This rental is $258 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel. Enjoy the water!
Is Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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