Lancaster Gate Hyde Park by London Hotel Collection
3.1
Average(141 Reviews)Apartment in City of Westminster
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this apartment rental
Situated 1.5 km from The Serpentine in London, Lancaster Gate Hyde Park by London Hotel Collection features accommodation with air conditioning and free WiFi.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Family friendly
Map of City of Westminster
Available Rooms
1 Queen • 1 Double • 1 Sofa • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Double • 613 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.1
Average(141 Reviews)100% verified reviews
3.1
The apartment us very nice with big living room with one master bedroom . Two TV
No lift but I understand all old building in London they don’t have.
once cleaning every week , you could make it twice a week
3.1
location to the tram is 8min walking
no
3.1
The apartment was spacious, light and comfortable with 2 bathrooms and in a great location for access to shops, pubs, parks and train stations. With easy walking access to the city of London and sight seeing options.
Minimal kitchen utensils to prepare meals or cleaning utensils e.g broom to tidy for a 7 night stay no cleaning service provided. Two long flights of stairs to manage with luggage that was not mentioned when booking the apartment.
The bed was only a 7/10. Oven, dishwasher & washer/dryer all needed a clean?
3.1
Breakfast - not applicabcable
Location - very good
If we were allocated an appartment at a lower floor
3.1
nothing
room facilities and services
3.1
Location was perfect.
, Next to park and a short walk to Paddington. Lots of room in apartment. Staff were great.
Although we loved the two bathrooms, the showers tended to spray into room. Noticed that the bathroom door was disintegrating due to water impact. Stains on couch and stovetop a bit scratched. But overall, enjoyed our stay greatly over a cheaper hotel room.
3.1
Location and size of the apartment
it wasn’t clean and the check in process wasn’t smooth. Also the showers had only an oveehead shower.
3.1
space and deco
lack of sufficient beddings
3.1
I was positively surprised. Large and spacious. High ceiling and very bright.
Unfortunately, for the first few days there was an unpleasant smell from the drain pipes of the showers. This is probably because some people don't know the difference between a shower and a toilet.
Private and quiet, two smart tv’s and quiet good WiFi
Staff very helpful and polite! :)
The stairs can be a problem on the first and last day, but everyone knows what they are renting.
from previous experience it is recommendable :)
3.1
Location
Some staff
We have 2 very young kids (1 of them a toddler) We booked the appartement and were told that it was on the 5th floor without an elevator a day before arrival only! We got there and tried to go up with the luggage and strollers and kids but it was impossible. These are not regular stairs! Each flood is equivalent to maybe 2.5 floors in the U.S (this is an old English building). We stopped on the 3rd flood and went back to the lobby as the 4th and 5th floor stairs were dangerous to go up or down. After deliberations with the receptionist, she managed to find 2 rooms on the hotel next door (same management) for the night, rooms not connected! My husband and I slept in separate bedroom as our kids are two little to leave in a room alone. Next day were given a family suite, bed was extremely uncomfortable, room wasn't so clean, we weren't even given complementary breakfast after everything we went through, no chairs in the room!, barely any space to put things and prepare a formula for Mt baby.
3.1
Close to Kensington Gardens. Building per se could be nice if properly maintained.
Our stay at Lancaster Gate/ Bayswater was ruined because our living conditions were a health hazard, smelly, noisy, as well as cramped. There was a truly mind-boggling accumulation of frustrations that made our experience hell.
The apartment is in a basement of an 19th century building, with one window opposite a power generator/pump.
Our greatest problem was an extremely foul-smelling soggy spot on the carpet of one meter width in one of the bedrooms that one had to walk through to get to the shower. We were worried that a dangerous chemical substance was involved and sleeping without the window open was impossible because breathing was difficult.
Both showers were cold/tepid, there was mold all over the place, regular noise disturbances from whirring and clicking engines or pipes, a flickering light, and the heating was temporarily shut off. The showers were fixed on our last day, so we could enjoy one hot shower in over a week. The windows and the external areas were extremely filthy.
Unbelievably, one of the "bedrooms for two" was only 4 square meters in size and the bed could only be accessed from one side. The half opened door would bang on the bed, and the room had no window one could open, so one had to sleep without closing the bedroom door to get sufficient oxygen. There wasn't space for a chair or anything else.
Selling us the basement apartment came uncomfortably close to fraud in three respects: (1) selling a four square meter room as "bedroom for two", (2) using pictures of a much better apt. online, and (3) the sale was made under false pretenses, as we were reassured we'd receive the fifth floor apartment as an explicit condition of our booking. We were then informed of the switch right before we arrived.
3.1
location, stuff is helping us ,
nothing
3.1
Very friendly staff & they relocated me into the hotel after the massive disappointing experience of the apartment
The apartment was beyond tired in many aspects. A broken & disjointed cupboard, stains on the carpet floor in the bedroom and the living room, holes in the wall, shower with disgusting mold and no pressure, ... the list goes on and on.
After I relocated into the hotel for two nights in a row in we had a extremely loud noise coming from the radiators which woke the entire hotel. Staff was overwhelmed but tried their best. The maintenance of the hotel is poor.
3.1
The ground floor one bedroom apartment we had was super spacious with very high ceilings.
The apartment was very run down. Water leakage marks on the ceiling, missing light fixtures, badly patched up wooden floors. The kitchen was filthy with cracked cooker tops, wobbly pans and leftover cups and mismatched glassware (only 1 water glass). The bathroom was tiny and very dirty.
3.1
property is good
located
cleaning was so poor, all was dirty upon the arrival
also no coffee machine neither coffee press. kitchen towel would be much appreciated as well
3.1
Location is perfect.
Near Hyde and Regent Park, very peacufull to sleep. Stores, pubs, bus station and tube all in walking distance.
Apartment is very spacious and has 2 toilets and 1 large room. Very comfortable looking at available options in London. I highly recommend it.
Apartment is good looking overall but once you use it a bit you can see that it has lot of damages and need a renovation very soon. Overall was somewhat clean but not as it suppose to be.
3.1
location
clean
3.1
Spacious and well outfitted.
No dryer to go with the washer. NEEDS an ELEVATOR! Up 5 flights was a bit much!
3.1
The staff is very friendly to offer us earlier check-in and helped us to carry our luggage to the fourth floor
No elevator, stairs need to be redone. Not recommended for seniors
3.1
location
staff
my flat in the 5th floor but no elevator And no mention in Booking.com that.
3.1
The location is very convenient for taking the public transport.
The heating in the house is not working. Second bedroom is too small and wardrobe has no hangers. Washing machine is provided but no dryer or clothes hangers.
3.1
Convenient location for transport, restaurants and parks
Well-stocked with tea and coffee
The ensuite master bedroom smelled musty and bathroom smelled musty. I told the front desk, they gave me an air freshener.
The kitchen also smelled.
The second bedroom could only fit the bed, very small.
No view in the basement apartment
There were noises coming into the flat, train noise, fans etc
3.1
perfect stay comfy and spacious
if only there were elevators, coming up and down throughout the day to the fourth/fifth floor was a hassle.
3.1
The location was superb. Near to public transport and also Hyde park and some good Halal restaurants
The property although have some good and grand furnishings were quite run down and worn out. It was not properly cleaned (especially the toilet!!) The shower overflowed with water. Beds were not properly made out (a bit sloppy) Pots in the kitchen were old . Carpets were a bit stained
I think it should get an upgrade.
FAQs
How much does this apartment cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $212 per night. This rental is $94 less expensive than the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at Lancaster Gate Hyde Park by London Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lancaster Gate Hyde Park by London Hotel Collection pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lancaster Gate Hyde Park by London Hotel Collection?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.
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