The Milestone Hotel & Spa

Photo of the whole room, Bedroom
Bedroom
Bedroom
Food, American breakfast
Property building, Facade/entrance
4.0
Good(521 Reviews)

Hotel in Kathmandu

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel

Conveniently situated in the centre of Kathmandu, The Milestone Hotel & Spa provides air-conditioned rooms with free WiFi, free private parking and room service.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Kathmandu

Available Rooms

Executive Suite

1 King • 430 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Deluxe Single Room

1 Queen • 172 ft²

Room
Sleeps 1
You'll be directed to Booking.com for availability & pricing

Deluxe Family Room

1 Queen • 204 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Deluxe Double or Twin Room

1 Double or 2 Single • 172 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 322 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

4.0
Good(521 Reviews)
100% verified reviews
5.0
May 2024
Great staff.
Managers Subas and Aftab were very helpful during our stay. Everything we asked through hotel phone or directly was provided immediately. Beds were comfortable, linens were extremely clean. Shower had a strong water pressure and hot water. That's exactly what we wanted after 2 weeks mountain trek. Would stay again!
Bedside mat and doorstep shower rug have to be changed, really (room 203). These small details really matters, my friends! Please, pay attention to small details like this. Old mats and rugs should be thrown away and changed by new ones (they are cheap in Nepal).
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Feb 2024
Bad experience
Nothing
Disliked · I arrived after a two week long expedition rented the deluxe suite to have a bath tube when I arrived there was no hot water staff kept checking it but they hung up on my when I kept calling them multiple times they said it will be fixed I waited nearly 3 hours and I still had no hot water they said someone will come after midnight to fix it and to wait ?! So I couldn’t have proper shower the next day was still cold. Eventually they have fixed it the Third day and the water was still not getting hot only very slowly and rusty yellow water came out I stayed 4 days there and it was horrible I kept telling it to the staff and they tried to be helpful and promised me everything but it was still not fixed so I just left it.. Window didn’t close due to a faulty nobody fixed it Toilet smelled bad probably it was clogged idk. When ordered breakfast I requested a specific food they said okay - they always brought the wrong stuff or way less food when I replaced something. They constantly hung up on me on the phone .. H Had a minibar which was empty No compensation for all this thay charge me more then my booking which is unfair Disliked · Staff behavior, rooms, foods. NOthing good. all bad · The room was not comfortable and satisfy because they joint two bed and make it as a deluxe double room.And also AC was not working properly its not same in photo. Rooms are very small and lot of functional issues 1. Terrible customer service, 2. Dirty, Stained bed sheets and pillow cover. Had to request for spare sheets at 2 am. Blood stain on the mattress protector. Couldn’t sleep whole night 3. False advertisement, don’t ever believe any photos they posted online. 4. Wouldn’t recommend anyone, waste of money and time Payment over card was taken without my concern even before stepping into the hotel (I booked over booking.com). Once contacted they explained that it was a mistake!! 2. Located in a complex and crowded place. No suitable sign posting is available.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jan 2024
Never book this place
Nothing
I arrived after a two week long expedition rented the deluxe suite to have a bath tube when I arrived there was no hot water staff kept checking it but they hung up on my when I kept calling them multiple times they said it will be fixed I waited nearly 3 hours and I still had no hot water they said someone will come after midnight to fix it and to wait ?! So I couldn’t have proper shower the next day was still cold. Eventually they have fixed it the Third day and the water was still not getting hot only very slowly and rusty yellow water came out I stayed 4 days there and it was horrible I kept telling it to the staff and they tried to be helpful and promised me everything but it was still not fixed so I just left it.. Window didn’t close due to a faulty nobody fixed it Toilet smelled bad probably it was clogged idk. When ordered breakfast I requested a specific food they said okay - they always brought the wrong stuff or way less food when I replaced something. They constantly hung up on me on the phone .. H Had a minibar which was empty No compensation for all this thay charge me more then my booking which is unfair Disliked · Staff behavior, rooms, foods. NOthing good. all bad · The room was not comfortable and satisfy because they joint two bed and make it as a deluxe double room.And also AC was not working properly its not same in photo. Rooms are very small and lot of functional issues 1. Terrible customer service, 2. Dirty, Stained bed sheets and pillow cover. Had to request for spare sheets at 2 am. Blood stain on the mattress protector. Couldn’t sleep whole night 3. False advertisement, don’t ever believe any photos they posted online. 4. Wouldn’t recommend anyone, waste of money and time Payment over card was taken without my concern even before stepping into the hotel (I booked over booking.com). Once contacted they explained that it was a mistake!! 2. Located in a complex and crowded place. No suitable sign posting is available.
5.0
Jan 2024
Amazing place to stay with family, clean and safe.
Our rooms were clean and organized when we arrived. Daily room service was available. Staff was really friendly and helpful especially Kapil and Nabin. Location is really good close to all amenties, shops and bazaar.
Sometimes there is noise people outside on the street as hotel is very close to main shops, clubs etc
2.5
star 4 emptystar 5 empty
Jan 2024
Por debajo de las espectativas
La ubicación
El personal, comida y cosas que no funcionaban en la habitación (agua caliente, TV...)
5.0
Jan 2024
For anyone who want a good standard at descent prices at a top location in Kathmandu, this hotel is highly recommended.
I’ve had a stay living @ the milestone hotel and spa In Kathmandu. Unfortunately I never had a chance to visit the spa. But I’m still grateful to the hotel staff team, who have all gone out of their way to make my stay as pleasant as and enjoyable as it’s been. I’d like to thank the cleaning staff, the roof bar staff staff, and last but not least, the reception staff. Thank you miss Italy (Dipika ), and your team for this very enjoyable experience, staying at the Milestone Hotel & Spa.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jan 2024
Worst stay
Nothing
I arrived after a two week long expedition rented the deluxe suite to have a bath tube when I arrived there was no hot water staff kept checking it but they hung up on my when I kept calling them multiple times they said it will be fixed I waited nearly 3 hours and I still had no hot water they said someone will come after midnight to fix it and to wait ?! So I couldn’t have proper shower the next day was still cold. Eventually they have fixed it the Third day and the water was still not getting hot only very slowly and rusty yellow water came out I stayed 4 days there and it was horrible I kept telling it to the staff and they tried to be helpful and promised me everything but it was still not fixed so I just left it.. Window didn’t close due to a faulty nobody fixed it Toilet smelled bad probably it was clogged idk. When ordered breakfast I requested a specific food they said okay - they always brought the wrong stuff or way less food when I replaced something. They constantly hung up on me on the phone .. H Had a minibar which was empty No compensation for all this thay charge me more then my booking which is unfair Disliked · Staff behavior, rooms, foods. NOthing good. all bad · The room was not comfortable and satisfy because they joint two bed and make it as a deluxe double room.And also AC was not working properly its not same in photo. Rooms are very small and lot of functional issues 1. Terrible customer service, 2. Dirty, Stained bed sheets and pillow cover. Had to request for spare sheets at 2 am. Blood stain on the mattress protector. Couldn’t sleep whole night 3. False advertisement, don’t ever believe any photos they posted online. 4. Wouldn’t recommend anyone, waste of money and time Payment over card was taken without my concern even before stepping into the hotel (I booked over booking.com). Once contacted they explained that it was a mistake!! 2. Located in a complex and crowded place. No suitable sign posting is available.
2.5
star 4 emptystar 5 empty
Jan 2024
All good.
All okay.
No comments

FAQs

How much does this hotel cost compared to others in Kathmandu?

The average price for a rental in Kathmandu is $39 per night. This rental is $15 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Milestone Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Milestone Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Milestone Hotel & Spa?

We found 12 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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