Great room great location definitely will come back

The stove drawer was hard to use being as it was broke. There was a leak in the bathroom that had created black mold on the walls. The 2nd day we were there I got a call because our toilet had leaked through the floor to the room below. It seemed like our room was the only one not renovated compared to all the other rooms we saw. Also the 2nd day there they turned my key off and I had to go have them reset it even though I was staying for 5 days.

I believe it was a bit overpriced for the location, but overall it was a really enjoyable place. Love the pool and the ability to get into the lake right off the pool. It was really close to downtown stuff. You could just walk. Check-in process was really easy

Room was ok. Reception people were not very friendly. The pull-out bed was very heavy and dangerous. The aluminum furniture was terrible.

We have stayed at the Grandview in the past. You can’t beat the location or the views. The check in staff was extremely rude and very short upon arrival. Not at all the experiences that we’ve have a many other resorts in the chelan area. To say the least we feel as a whole it has gone downhill there and will not be returning.

The unit itself was fine enough. My issue is with the rest of the property, mainly the pool and hot tub. There is only one pool, which is not very large given the size of the complex, it’s dirty, and so is the hot tub. The other issue is the lack of safety at the pool. The WA Dept of Health dictates that pools should be surrounded by a fence with a self latching gate. Unfortunately the access gate at this pool is not self latching, which means that most of the time, the gate is left open and small children can wander in. It’s terribly unsafe. For this reason, I will never bring my young family to stay here again.

Pros: location is great. If you have a boat or kayaks, paddle boards and want easy access to the lake and a short walk into town this is a great location. Our kids had fun at the water slide at the pool (although the pool water looks a little murky/cleanliness is questionable). Was nice that they provided pool towels. Cons: the room feels like a dark cave. Shower didn’t drain well and the long carpet kind of grossed me out. Overall just felt dated and and old. We stayed for 3 nights. We had fun in Chelan and the accommodations were fine but not sure I would stay there again unless nothing else was available (which is how we ended up there this time)

We booked this unit for a romantic get away and wine tasting weekend in Chelan. At the last minute the property management switched us to another unit on the ground floor that was like a cave. There was no explanation just that they had to change our unit. In the replacement unit the was no heat and the deadbolt didn't work. The overall appearance was shabby. The property in general needs work, or at least some paint. We made the best of the weekend but it started out disappointing. I will not return to this property.