All the employees were friendly and most helpful. Wanda was very professional and accommodating.

I found the restaurant a little impersonal and cold. That was made better by the friendliness and helpfulness of the team.

easy to book last minute. nice place for what we needed

ordered 2 cappuccino for the morning and it was 30 euro. crazy!!!

Great location for the beach area. Friendly staff who went out of their way to be helpful. The carnival was an added bonus. Good fun and safe.

We can not understand that this hotel is a Relais Chateau . Rooms are very small De price is not confirm the hotel Good breakfast Nice people

Parking space . You park on the street ???

the location service we had the penthouse which was wonderful

The room was very clean and comfortable. The location was great, easy to get to from the train (walkable/20 mins, and taxi), right on the boardwalk.

This should not be a 5 star hotel. There are no facilities other than a fancy restaurant. It was a bit hard to sleep with street noise--but that's what you get having a balcony and being on the main boardwalk. For the money you are paying to stay here, there should be some free mini bar options, facilities, and beach options. Absolutely absurd you have to pay for beach towels, chairs, etc. with a third party beach vendor. We ended up renting bikes and riding 10mins to a free beach that was way less crowded vs. paying 30-60 more euro just to have a spot at the beach vendor that the hotel had an "agreement" with for guests.

The room

The staff

Exquisite hotel. Everything was wonderful. Very stylish and clean rooms. The restaurant in the hotel is beyond calling. the staff is very friendly and accommodating. The room is equipped with everything you need.

all staff were so kind with us. Great service it is pet friendly

great location

great design, friendly and professional staff,

Definitively missing a swimmingpool, missing also a private parking the hotel should buy a Bagno and offer luxe bath facilities to the guest. the hotel has an agreement with a bagno on the beach but this place looks cheap, staff totally uninterested so this is not matching at all with the high standart of the hotel

clean and smart

absolutely nothing to do in the hotel

Everything

The price. So expensive. Not value for money at all.