great service, staff is always alert for all your needs.

rooms could use fridge to store drinks,

excelente hotel

Very accommodating

We booked last minute as a result of being too hot to stay where we'd planned and needing somewhere with aircon. We got a good price and we're delighted with the room. It had lots of space, the cleaning service was good and the toiletries were great. They gave them to us every day. The place was easy to navigate and the pool was pleasant. The bed was comfy and they even had a free service to take us to the airport at 0 notice. The breakfast was superb - a huge set of fresh options and a mix of European and Mexican style food. It was what settled our tummies each day.

The room smelled bad (of sewage) from time to time for a few minutes- there were generally issues with the plumbing in Tampico when we went so it may be out of their control. The pool was small. Not really a bad thing but they gave us new towels every day despite us leaving them away from where they said for changing. The hotel was not very characterful, but I was very pleasant to be in.

fancy and nice prices, nice view.

the parking lot is always full so we have to park downstairs.

nice property, clean and desk & diner staff was nice

security staff is unfriendly, I was in the pool area I they told me that I couldn’t be there because it was the rule. there wasn’t any maintenance at the pool at all. the breakfast included is not breakfast is just fruit and cereals……

Love the coffee, but breakfast hours are too early and short.

The shower head in the bathroom was the worst experience, because it didn't had the sufficient pressure. Also, in short times it lows more the pressure, and it is impossible to bathe, without being close to the wall.

Toodo en general excelente

the location was excellent inside of the strip mall.

the breakfast wasn’t anything desirable, the rooms were not that comfortable.

The staff were very friendly and the meal I had was delicious. There was a shuttle to the bus station which was nice. The room was clean and comfortable. I would definitely stay again if I’m in Tampico.

I liked the design in the rooms

Just one elevator working and not soap and shampoo in my room during my stay.

The staff was very friendly and helpful. Ernesto, the shuttle driver, was especially pleasant and helpful