Had a lovely couple of days here. A very spacious property.

We had a nice relaxing time at Misty Creek of Robertson. House was comfortable and very clean and well stocked with all necessities. Would have like a more powerful heater (gas heater or fire place would have been nice) in main living and zoned heating as the bedrooms became very hot when the AC was on. Outside could have been a bit better cleaned. Lots of bird poo all over chairs and table. Overall would stay again maybe in warmer months next time.

We went away with 10 ladies for our weekend getaway, we had a fabulous time the house was clean and plenty of spaces to hang out in. We loved the back garden where we took walks along the the creek. The house was clean and had plenty space. The pub was a short 15min walk, The only downfall on this letting was the late check in of 4pm, really should be earlier, and also the shortage of hot water, only 3 showers and the hot water would run out, other than that our stay was wonderful, would come back again.

Sadly, probably the worst experience I have had with a Stayz property (and there have been many over the years). To start with the mandatory unusually late check in time (4pm!) and poor heating meant it took about 12 hours to warm this place up. Perhaps the cleaner should be instructed to leave the heater on to preheat this house of mainly tiled floors and being in freezing cold Robertson in Winter. The main areas of the house really never heated up properly. We ran out of hot water both days and obviously this needs an upgrade. Half cold showers were not pleasant! No frypan. Tried to make my home-prepared from scratch pancakes with a saute pan and had to throw the lot in the bin. Serious mould issues in the master bedroom walk-in-wardrobe and bathroom. Very bad smell and likely rising damp going on there. Couldn't put my clothes in there. I think there is also a problem with mould in the wide drains in the bathroom. That also smelled really bad. No proper water pressure in the master bathroom so we all had to share the main bathroom. Flashing alarm in the master bedroom made it difficult to sleep if you faced the window. A strange camera in the lounge room with no explanation. The games/garage light switch and garage door switch were so similar that we kept opening the garage door by mistake. Important to note this if you have small children. Also, our very small children were able to open the locked front door. On the plus side the coffee machine was good, but no instructions. I put all these concerns into writing to this business (afterall we did pay a premium for this place). I received a feeble "sorry for the inconvenience" and "you should have called us" and was told it was being referred to another department. A follow up note said it was being referred to yet another department and that was over a week ago. Sorry, this was not a decent or honest response and very poor customer service. Although I did not want to leave this feedback I feel I should for anyone else considering renting this property.

Everything was perfect.

Everything all good

Apart from it not being cleaned for god knows how long. The bins were full so we had no where to put our rubbish! Poor communication with the owner made check in difficult. Left things there by accident and no reply or possible return of our items. Very very sad. Beware and book elsewhere to save the stress.

Wonderful family weekend