We’ve stayed here several times. It is very comfortable but the beds are either too hard or too soft. The TVs all need replacing to keep up with technology. The WiFi can be slow and inconsistent, the router likely needs to be replaced. But, we’ve enjoyed staying here and the golf cart is great.

Beautiful, exceptionally clean property. Close proximity to literally everything. Really appreciated being able to use the golf cart. Would definitely stay there again.

Had not been to that area before so didn't know what to expect. The house was perfect, clean, updated and had everything you needed. The golf cart to get around town was ideal. Would definitely stay there again without hesitation. Any questions we had were quickly answered by the rental staff. Perfect relaxing getaway .

Rental was great. Location to the community pools and nearby Publix and restaurants is wonderful. We had an issue with the smoke detector, and they were very prompt to repair it. Response times on other inquiries were very quick.

We checked into Birds of Paradise on July 23, 2022. The house is in need of a good cleaning and new paint. Upon arrival, we noticed that there were black dirt rings in the toilets- obviously the toilets had not been cleaned well. We also found a cup with foul smelling water and a dead crab in it in the upstairs desk. When we got into bed that evening, there was sand in the sheets. There was sand all over the kitchen island and on the floors. The furniture covers are stained. On arrival, the water/ice did not work on the refrigerator - and it was too late to get ice at the store. Maintenance did come the following day - and said that housekeeping had shut the water valve off to the refrigerator - and this had been a common problem with other houses for this company. We then started noticing dirty brown roaches in the kitchen after check-in and after maintenance had pulled out the refrigerator to fix the water issue. It started when one crawled across the trashcan. I reported this by phone and by email - and was assured that pest control would come - but no one ever did. The roach problem grew daily. We would see multiple roaches crawl out from under the refrigerator, around the dishwasher, etc. We had left a beach towel to dry across a kitchen stool, and when we picked up the towel, there was a roach on the towel. Despite multiple calls, texts, and emails - pest control never came to address the issue - the fact that we were assured they would be there "within the hour". I had to buy roach spray at Publix and tried to control the problem myself. Finally- on Wednesday- a maintenance man came by with the same roach spray I had bought at Publix and sprayed around in the kitchen. This did nothing about the problem. Professional pest control never came. I was told that Jason- the owner- had been made aware of the problem and that professional pest control was always "on the way". No professional pest control ever showed up the entire week. We killed dozens of roaches on the floors and walls of the kitchen. It was DISGUSTING. I have rented houses in the Seagrove, Seaside, Watercolor areas for years. The last several years we have rented in Naturewalk. I have NEVER- EVER- had a bug problem anywhere at any rental- much less nasty small brown roaches. And - upon checkout - we were simply told they were sorry for the inconvenience. Also - the deadbolt to the outside door with the keycode lock became stuck in the locked position late Monday evening. There were no tools at the house- and a neighboring house had to bring a tool and help me remove the deadbolt to be able to close the outside door. I reported this - but no one from maintenance ever came to repair the deadbolt - and it was still off the door at checkout. The only good thing about this house was the golf cart- which appeared fairly new and worked very well. This house needs cleaning and pest control. Our complaints were met with - we will have someone come - but the problems were never addressed- aside from the water/ice on the refrigerator day 1. I will never use this company again.

While this house was in a great area, and had great spaces, it was not clean. There was mold on the upstairs bathroom ceiling which was very concerning. The slip covers on the couches were old and very stained. There were cobwebs in the corners of the ceiling and the floors turned our feet black from grime. We were also without a golf cart for the first day and a half because there was not a key left in the box. It took awhile to get a hold of someone to bring us another key. But most troubling is that we were charged for a broken TV after we left the house. We were not contacted in advance about the alledged damage, we found out because of a charge we saw on our credit card. Once I contacted itrip, I asked for documentation of the damage and they still have not gotten back to me. I also tried to contact the property supervisor and he never replied. We know the TV was working the morning we left and it’s very frustrating to be charged for something with zero proof. I unfortunately would not reccomend staying here.

Everything about the home was as pictured. Very pretty. It was a great house. It needs a power wash outside as well as a quick clean to porch furniture. The golf cart did not work the entire trip. Which is one of the biggest draw to the property for us. So if you stay, make sure before hand that the cart is back in order. Or rent one! Amenities we’re great. Check in and out were seamless.

This house was beautiful and the neighborhood was nice. We had a few issues with the house that maintenance quickly responded to and fixed. **Just a heads on up a few things. First, if you plan to use the golf cart, be sure to message the company ahead of time as they have a waiver for you to complete and they will need copies of your driver's license and auto insurance. We didn't know this and had kids waiting in their swim suits for like 20 minutes waiting to get the lockbox code to obtain the key. Also, there are only 2 parking spots. If you have more than 2 cars, they will give you the number to a storage facility that you can pay to park at. We just parked on the street in the neighborhood and left a note in the window with our phone number if we needed to move, and didn't have any problems. Lastly, they only had 2 kitchen towels, so you might want to bring some extras with you. All that being said, it was a really nice place. The pool was absolutely incredible! We actually stayed at a much more expensive place on the beach for the second half of our trip, and we wished we could have stayed at this place the whole time instead. We would gladly stay there again!