We loved staying here!! We cant wait to do it again some day!

Les petites attentions en période de fêtes : un beau sapin bien décoré, une bouteille de crémant d'Alsace trouvés à notre arrivée. Sympa. La communication avec le personnel sur place : on nous avait autorisés à partir vers 12 heures au lieu de 10 heures, mais la technicienne de nettoyage était là à 10 heures : pas prévenue. Heureusement nous étions en avance.

Marché de Noël à 2 pas Gestion des emplacements de parking. Par 2 fois, les places réservées au parking de la rue de l'ours étaient occupées. Le fait a été signalé à la permanence coton, un responsable devait nous tenir informé, nous attendons toujours son. appel, Heureusement que nous avons pu nous arranger avec un autre locataire pour se garer en double file. Il me semble qu'il serait assez facile d'attribuer un numéro d'emplacement ou figurerait le numéro du véhicule à apposer sur le pare-brise, on pourrait au moins savoir qui n'est pas à sa place.

Doors jam (I was trapped in the bathroom for 60 minutes and the only way out was to BREAK the door), squeaky floors (good luck not waking others while walking the long hallway", only 2 toilets (we all can swear the virtual video showed 3, and the listing showed 4), cracked wine glasses kept in cabinet (must admit this was fixed promptly when we complained), and cleaning schedule not adjusted for length of stay, and that includes number of issued towels; must pay for everything thing, with fees on top of the cost. No response regarding where to empty the garbage. But location is top.

We enjoyed our recent stay. The location was ideal and communication with the property management was good. Glad they emailed about parking prior to our arrival - a must get if traveling with a car. The space was clean and comfortable, furnishings almost exclusively with ikea. Not too many extras so be sure to bring the essentials (shampoo and conditioner, any cooking supplies, etc). In short, would recommend if traveling with little ones or a group.

Lage perfekt

appartement spacieux , lumineux , très bien placé . produits de dépannage à l'arrivée : pastilles lave-linge , lave-vaisselle , savon liquide , bouteilles d'eau et de crémant . Bonne insonorisation . Bonne literie. Cuisine bien fournie salon :agréable Bravo ! comme l'appartement est spacieux , il y aurait eu la place pour une sdb-wc dans chaque chambre (comme nous en avons déjà eu , en Corse , Périgord etc.). Nous étions 6 occupants donc 3 sdb :oui 2 wc : un peu juste . quelques adresses de traiteurs/ patisseries /cafés etc dans le livret d'informations ? Comme nous sommes restés 5 jours , nous avons demandé - et réglé !- un service de ménage en milieu de séjour . Merci Jennifer !

Zeller is in center of walking distance to Colmar city, very convenient. The apartment is bright, spacious, ideal to come with family or friends. The rooms are well equipped and furnished. The bedding is of good quality. The apartment was in good condition when we arrived. The welcome pack contains a bottle of cider and water...very nice, with very limited dishwashing for a 6 days sojourn. The key recovery system is very convenient. The recommended rental garage parking is managed by someone who does not fully know what to do:( Suggestions for improvement to make Zeller an excellent rental vacation home: 1. The Central AC system is not operational, though there are instructions for use in the Rental Information Group. There are 2 portable units that can be hooked to outside with opening of windows but all the cigarette smoke from outside enters in and fills the apartment with unpleasant smell. 2. The hot water tank is programmed to shut down about 21h00, the time when guests need to take shower after all day outside, visiting. The hours need to be revised 3. There is no hot water line into the vanity of room #4 (counting down the hall), and the vanity sink in the toilette room inside the laundry area. This was reported to Cotoon (an answering service person took the message). Thank you. The Truong's family from USA