Mattress in master so worn out you sunk down 10 inches, ice maker didn't work on refrigerator, dirty/grimy kitchen cookware, guest bathroom tub drain clogged, leaking facet, outdoor patio set rusted and in bad condition, no dish liquid, etc.

The overall stay was pleasant. The condo was clean and the location was good. The condo, even though nice, could use a bit of updating. The left sink faucet in the master bath leaked. The refrigerator ice maker doesn’t work properly. It kept getting hung up.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great condo all around. Easy access to the beach, great covered parking, and an all around great experience.

Showing its age, but Gulfcrest has the best room layouts and best balcony

We think your cleaning person should be more thorough Dryer vent didn’t look like it had every been cleaned out. Baloney needed sweeping. Lots of stuff needed attention

So, we arrived just as Bike Week was ending, what an exciting event to see and hear! All was in readiness for us, the condo was clean, stocked with towels, linens and necessary paper stuffs for bath and kitchen, our thanks to the great staff! Pools and grounds are well kept. THE BEACH WAS HEAVENLY!

Great place great location. Clean. However, some repairs and upgrades could help.

Condo was great but not fully cleaned. Hair left in shower. Horrible beds! The master bed completely sinks to the middle-felt like a 20 year old memory foam mattress. The guest bedroom was literally a thin mattress on a metal cot. I email The manager The first day, never a response. Pool closes at 10pm and you can’t even sit in the pool area after this time! For paying $2500, I expect a little more comfort and respect. Other than those issues, condo was decent, good location, but no thrills and way over priced.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Many things that need fixed in that condo. We had a wonderful stay don’t get me wrong, but things need to be fixed & updated ! Including the ice maker that didn’t work, the Queen room shower door, the king bath water handle, and a kitchen chair that could have hurt us !! We have stayed at Gulfcrest before. So expected better ! But will definitely be back, hoping a different condo that is better taken care of

The condo was big and roomy, but could use an update on paint new fixtures, furniture needs to be replaced in the living room it is worn. Upon on entering our room the door was unlocked and the keypad lock did not work the entire time we were there. we had to go back down to check in to get a key, The ladies working the front desk was very sweet and helpful. We emailed the property manager about the keypad and never even got a reply. The room smelled clean and for the most part it was the tub in the master was stained pretty bad and some of the furniture had been missed when cleaning. The overall outside property appeared to be clean and maintained. We loved the space in the condo, view and the large balcony and think with a little TLC this property could be an incredible place. Overall other than no reply from the property management about the door our stay was a good .

Atmosphere was great , check in was a little irritating the door code didn’t work to open the door had to contact the office took a little while for them to get back so we could get a key they knew the code wasn’t working prior to check in but didn’t let us know beforehand . Overall great place will stay again

Upon arrival found the door was unlocked because keypad didn't work had to get office to make a key couldn't get in touch with owner, floors were dirty and ice maker didn't work properly other than that it was a good stay

This is a beautiful location that I have returned to many times. This unit is very nice and made the stay more enjoyable.

Location was great property was beautiful. The unit is a little dated but didnt spend much time in the room anyway. Will definitely stay there again

Ok

Condo was nice and clean but the door lock was broken. Had to call an emergency # to get a key to lock the door. Door lock not fixed while we were there for the week.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I love the location of this condo and the amenities were nice however, the unit itself needs some work! It is very dirty. The floors were filthy, the key code didn’t work upon check in. We had to call to get help getting in and they informed us that the key pads don’t work. That seems like something we should’ve been told prior to check in. There are 3 tv’s and only one worked. They were supposed to come back to fix the others and never heard from them and never could get anyone to answer the phone again. The beds were ABSOLUTELY horrible!! There was minimal utensils and supplies in the kitchen to cook with. This place needs a complete update and much better communication. I would stay at this resort again but not this unit.

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Code pad on door inoperable. Upon arrival found unit unlocked and no way to lock door if you left unit. Called Emerald Coast to advise them and possibly get a key to use no response to resolve the issue. Broken lamps with one having the plug tape up @ the plug. Could not walk in the unit for the sand. Floors were not swept or mopped. Door under sink hanging on by one hing. Could not use any t.v. because their system operates off of Roku which had been removed by previous renters. The office of the Condominium was kind enough to give us a key to the door on Monday morning so we could lock it. After finally speaking to the management office of Emerald Coast on Monday we never got the issue of t.v., lamps, or anything else resolved. Won't book with them again.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The experience was good. No issues with the rental process

This was the most disgusting place we have ever rented! Mold in the kitchen cabinets, cabinet doors falling off, stains all over the curtains and furniture. Bodily fluids on the pictures in the bedrooms. All of the floors were sticky with the balcony having visible food/drink/vomit/cigarette butts all over. Mold on the inside of the washing machine. Master shower handle is broken and was clogged with a huge clump of hair that my husband had to remove. All sinks leak, toilet runs. Not to mention that nothing is stocked in the kitchen, so if you want to eat or cook there make sure to bring your own stuff. I wish I could post pictures here. We ended up spending all of our time in 1605 and 1606 (which are beautifully maintained)where my family was staying. Emerald Coast (ECDI Property management) NEVER responded to our repeated emails and phone calls. They just don’t care once they get your money. Will be disputing charges for this rental.

My family and I have stayed at Gulf Crest many times over the last 30 years. This year was the worst, the unit had a distinct mildew smell upon entry, the master bedroom bath tub/shower had a faulty handle that would not turn on the water so we ended up with 1 and 1/2 baths instead of 2. The washer and dryer only worked part time and the washer was filled with mildew. Unit was terribly dated. I called and spoke with Christine; never heard back. E-mailed Emerald Coast and told them the issue, 2 days later they asked if someone had fixed the issue, I told them no and then never heard back. Issues with the unit are one thing, customer service another, it was terrible, still is. Doubt we'll go this route again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Over all we were happy. The mattress needs to be replaced. We loved the location. We needed a new coffee pot which was replaced right away. It was clean which was a big plus for us. love the area. We ate at many of the restaurants. Food very good. Loved the beach, was beautiful.

The property is amazing. We always stay here, however do not EVER use this company. There were hidden fees and the booking was non-fundable so we were stuck with it. The unit was not super clean, there were things broken. And they charged a damage waiver that was not returned and upon inquiring about it, they stated it was non-refundable as well. Horrible company. Book through Gulf Crest Condominiums instead to stay at this great property.

We have stayed in this unit 4 times now. Beds and sofa are very comfortable and love the location. The unit could use some updating in the bathrooms. But overall would definitely recommend.

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Condo location was great. Patio was huge and had great furniture. View was spectacular. Condo furniture needed some updates. Couch sagged so bad no one sat on it. Master bath shower didn’t work and was never fixed the week we were there. Floors were so filthy you had to wear slippers so your feet didn’t turn black. Called about issues three times with no response.

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Condo location was great. Patio was huge and had great furniture. View was spectacular. Condo furniture needed some updates. Couch sagged so bad no one sat on it. Master bath shower didn’t work and was never fixed the week we were there. Floors were so filthy you had to wear slippers so your feet didn’t turn black. Called about issues three times with no response.

Wish we could have taken our fur baby.

Overall the condo was great. We were here for a month. My only complaints are poor towels and no bowls (only two) for salad or cereal. Only 5 teaspoons. I would suggest future tenants bring their own bath towels and the few kitchen items mentioned. We had a great time otherwise.

Great, would come back

enjoyed our stay could have been a little cleaner but it is at the beach so whatever lol

I would recommend this to anyone who would like a great place a wonderful view

Condo 1405 at Gulf Crest was one of the filthiest places we have ever stayed. If it wasn’t for other places being booked and my son having to travel around on crutches / wheelchair we would have immediately left.Here is a list of the immediate things we noticed...-Blood stained or Feces stained pillow-Black mold on caulking in the master bedroom-Dirty dishes-Dirty countertops-Hair in bathroom drawers-Broken pull on living room shades-Dirty dining room table-Broken handle in showers-only dishwasher tablets for a weeks stay -Floor was sticky and unsweptTo say we left it better than we found it is an understatement.Will all sincerity, people work really hard to afford vacations. Getting a week off from a job to take time and enjoy their family is priceless but to work so hard and end up in the disgusting place we did makes want to warn people to stay away from EmeraldCoast and all other properties they are associated with.