The property is unique and has gorgeous views. Our room was good. It was clean, but showing a good deal of wear & tear. The kitchen cooking & eating utensils were in poor shape & we had 1 coffee cup and 2 plastic cups which is not enough for a family of 5. Overall though the condo was nice. The property itself was ok. The views were gorgeous & the staff friendly but the pool was a bit dirty, the hot tub turned green & broke, the saunas weren’t working and the parking is a nightmare. Guest are not allowed to park up at the property because it’s for residence . They have a shuttle service, but it becomes burdensome to use & can get very back uped. I’m glad we stayed here, but will look elsewhere next visit.

Unvilivable the apartment 2112 never in my live come again to rent it, was horrible the bathrooms have trash, dirty, used towel, the kitchen have enty water bottle and totally nasty, sorry but is true.

Very clean, everything was in order, very nice pool and exercise room, amazing staff.

Very clean, had all the convenience. Loved the view. Will probably book there again next year.

This condo was not cleaned prior to our arrival and it smelled. We called the owner and he suggested we leave and come back after 8pm and it would be done. Easier said than done with an infant past his bedtime , not to mention we needed wifi for a meeting. The owner was apologetic, but didn't really make it right. Looking back in the comments this has happened before although he said it was the first time. The condo is poorly located on the floor right above reception were the shuttle and everybody who is loading and unloading parks. During the summer, you will hear everything going on down there throughout the night especially if it is warm and you have the windows open.

Even though it wasn't really an issue, the listing did not state that there is no a/c in the building and that you have to ride a shuttle to and from your vehicle. The a/c is not an issue because the air is so cool on top of the mountain. The shuttle runs all the time and there was only one time we really had to wait so it wasn't really an inconvenience to us but some people might be upset that they didn't know this ahead of time. Thanks for a beautiful condo.

Really enjoyed the staff and owner, property was clean and views were great! For those bring family (3 or more) please note: The hot water heater is good for 1 hot shower or bath before needing to reheat for 20 minutes. There is no laundry in the condo, the closest washer/dryer are commercial (2-3 loads) cost $5.50 for wash and 25 cents per 5 minutes on the dryer. It is down a long hallway as well. There are single load w/d on other floors. Fine for two people, however for families staying more than a few weeks; it gets expensive. The worst issue of all is the shuttle situation (no fault of owner); we stayed in June and was told by security that we would have to park in lot C and take the shuttle up the steep hill to the condo. I was told the parking lot at the condo was for “owners”, however half the spots were for guests and the lot was never full. Despite the empty spaces we were told we would have to take the shuttle. We were also told we could not park in lot A, which is a short walk to the condo even though it has 42 empty spots the entire time we were there (30 days). Again, this is fine for a couple staying the weekend; however when you have to grocery shop for 5 people; drop and pickup kids from camp every and load/unload bags; it is EXTREMELY FRUSTRATING! The other thing to note if you are driving a mini van or other heavy vehicle; the drive from the condo down to the main road is straight down and very curvy. You have to put your vehicle in 3rd gear or your breaks will be smoking as mine did. Overall we really enjoyed our stay, both Banner Elk and Boone are 15-25 minutes away and TONS of stuff to do for both kids and adults. The owners always responded in a matter of minutes and the staff were always friendly.

The furniture in the living room was not comfortable. Plus there were no end tables to put our things on like a cup of coffee, iPad, phone,etc. it was all real cute and the kitchen had enough for our needs. The beds were great, we slept well. There were plenty of linens for our use. Fantastic views!