Had a similar experience to recent review. Disappointingly the carpets and floors were still dirty but not the musty smells. They said they were getting cleaned the day we checked out so hopefully that really happens. This place is definitely outdated but was ok but fortunately we didn't have to use the old pull out couches so I can't speak to them. The no refund policy is unfortunate and should have been a red flag. Wouldn't stay there again.

the lake was beautiful. the yard was nice and large with huge sandy play area and lots of room for guests to spread out and have fun outdoors. friendly staff. clean towels and sheets, comfortable beds. VERY outdated units with need of minor repairs, major updating and a deep clean.

This is also my Yelp review: June 30-July 2: The only reason Ohana Resort is getting 2 stars instead of 1 is because of the sandy play area my grandchildren enjoyed. I wish I had done more research and read the reviews prior to booking this place. Our penthouse and studio units were filthy and run down. I wish I had taken a picture of the kids' feet after walking around the unit. They were black. All the posts are accurate. I even messaged Chris asking her about the reviews: "Hello! My family and I are excited to vacation at Ohana Resort starting the 30th. I wanted to touch base with someone who could explain a little bit about the negative comments I've been reading about the lack of cleanliness there. That concerns me a great deal. There are comments about dirty carpet, musty smells, broken furniture, etc. I saw some great comments about the staff which is great, but I need to know if things are any different than the comments I've been reading. My family would never want me to book anything that is not clean and for the rates charged, we should expect clean, odor-free rooms. Can you speak to all of that please? Thank you for your time!" Her answer: "Cindy Our place is clean, we are doing upgrades all the time. Our staff works very hard to maintain the whole Resort. Thanks Chris" . Had it not been for the reviews asking to cancel and their policy stating NO REFUNDS, we would have turned around and walked out. We made the best of it by washing the minimal kitchen items they had, everyone was forced to wear their sandals the whole time and we put our own sheets on the old, dirty couches. There were window handles broken, some the windows did not have screens and couch was rigged up with wooden blocks. Because of the broken and bent cookware and limited dirty dishware, we bought plates, bowls, napkins, plasticware, paper towels and cleaning supplies. The 2 kitchen towels in the unit were so heavily stained, we only used them to clean. Unlike other VRBO units, we were disappointed with the lack of amenities. Very few kitchen utensils, minimal broken and beat up cookware, no S&P shakers, no napkins, no cleaning supplies, etc. The units were dark, dirty and musty. I would not recommend staying here. My lesson... vet these places sooner and thoroughly, and believe what you read, especially if it's listed more than once. (Zoom in on some of these to see t the filth up close.) I have photos to add.

It was EVERYTHING. I definitely would come again.

Great property! Perfect setup for a group of friends looking for a place to stay on the water.

The lake and area were beautiful. The only downside was the cleanliness of the carpets and the older couches and beds. Other than that we had great time there!

It’s probably is incredible and is in a graded West other properties to make it fun and family oriented.

Everyone had a great time! Clean and spacious! Easy communication!

Property managers were extremely helpful and place was as advertised. Would come back.

All of the staff was extremely nice and helpful. The property was in a great location. It was right on the lake and had plenty to do close by. The property itself had plenty of room for all 11 of us to sleep. We would definitely stay here again if we are back in the area.

Awesome ti.w

This was absolutely disgusting! The kitchen had food on fronts of cabinets, sticky floors, and pots and pans that were unsafe. Barely enough silverware and thank God we brought our own cooking utensils. The carpets throughout the house were damp and sticky. Holes in doors. Bathtubs has mold. Showers had broken bar. Broken windows, on a second and 3rd story unit you have to remove the screens to close the windows. Which is dangerous! The porch has outdoor carpet that isn’t glued down. The pull out couch beds were not clean. The couches are so worn down you can’t sit on them. The oven didn’t work. The garbage disposal didn’t work. Overall if the Lake wasn’t so beautiful we Definitely Would NOT have stayed here!!!

Had 9 of my friends stay here for a night and it was a great experience. We reserved the middle and lower unit with absolutely 0 issues in regard to cleanliness, staff communication, etc. This is the perfect place to reserve if you're trying to get away for a weekend/week and want to chill out on one of the best lakes in Michigan.

The property is as it is expressed by the pictures which is exactly what we wanted. The staff was friendly and helpful. We had a wonderful time and would stay again.

This is a nice location in front of Houghton Lake with diverse activities. The house is however really old (bathroom, kitchen) and not sound proof (you can hear people from the other floors, it is a 3-floor house) hopefully it was our family staying on the 2nd floor. The bed was small and not confortable, some sheets were not cleaned, we asked to have the bedding changed. There are 2 beds and the 3rd one is a convertible sofa bed , very old, flat , only a child could sleep on it but definitely not two adults. I will not stay in this house again.

Somehow it wasn't clear that our units were separate, but connected. We might have been able to squeeze everyone in one unit. It might have been that we missed something; it might be that your description is a little misleading. It's a great site. Wish there was a sandy beach. That was a little bit misleading also.

Was not adequate dishes or silverware. Only half of grills worked. Play set Equipment was half broken. Very poor housecleaning. We had 4 children , 1 lady that was 6 months pregnant Not Good HEALTH HAZARD with MOLD.. Air fresheners in everyroom didn’t help SMELL. Would like some sort of REFUND FOR THE lower Mold Unit. Also HOT WATER did not Work COLD SHOWERS. Had to boil water to do dishes. 2nd floor was ok did have hot water except dishes and silverware not there. Dirty Also. So it ruined our time there. Won’t go back and will definitely makeNo recommendations!!

The big sand box was nice and we liked that the water was really shallow far out.

The outside of the property was beautiful. The kids spent hours in the water and the large sandbox was a big hit. Since we were a large group the separate units provided more privacy and plenty of bathrooms for all

Our small group of 6 fit perfectly into this multi-level house. Each of the 3 floors had 2 bedrooms and 2 bedrooms. The common area on each level with its own kitchen and eating area was the perfect size to accommodate us. We would have been comfortable with 4 couples on 2 levels. Our excursions to XC Ski HQ were only 15 minutes away. We also enjoyed a beautiful sunset across the frozen lake.