Property owners should upgrade TV to a larger size No problem at all

Spacious, clean, plenty of room for a family to spread out, updated baths

The layout of the house worked great for our family! Very helpful

They are very nice and very helpful.

This is the second home in the last 2 weeks (last week we stayed on Northpoint Way) we have rented from Mountain Top Rentals. We will definitely be visiting and staying in the area again soon, but will try a different rental company next time. Both properties were acceptable (not outstanding), but the lack of communication really tips the scale for us. Fortunately, the only problems we had were a nasty hot tub and some bad lighting (it was definitely interesting cooking in semi-darkness in the kitchen), but we wonder about having larger issues next time and not being able to get a hold of anyone. Multiple calls and messages concerning the hot tub were not returned. Someone did show up while we were gone to maintenance it, but no follow up call and/or notes were left. It would have been nice to have our calls acknowledged and know that someone was coming to look at the hot tub. And furthermore the hot tub was not properly cleaned on the Saturday visit from maintenance.

Valley View Lodge was a wonderful place to stay in the Canaan Valley. Four bedrooms on three levels offered plenty of room to spread out. Our group was very pleased with the accommodations. Everyone was pleasant, efficient and easy to work with.

The deck needs a good power washing as the pines makes it slippery when wet. I only mention for safety reasons. The gutters need cleaning out. Otherwise it was great. A beaufuful house! Clean. Property manageR super responsive.

Everything was perfect!!! Thank you!!! Will definitely stay again!!!!! Very good experience.... we will definitely stay again!!

Fantastic!

Heads up when we got there the oven would not close and we could not figure out what was wrong with it.

Hot tub Your team was very helpful and polite.

Loved the house. Very spacious and comfortable. Excellent for a weekend getaway! We had to change houses prior to our arrival due to a water ban, but everything went smoothly.

the fireplace on both levels, hot tub and ample parking space and big backyard Becky and team were responsive and courteous.

The house was exactly what we were looking for , it was the perfect size and everyone was able to sleep comfortably with their own space. The hot tub was perfect after skiing all day. We were able to come back to the house and relax. Everyone was very kind and professional!

The main door was very hard to lock. It might be best to use a touchpad door lock. Very responsive when contacted about how to light the fireplace. Hot tub was awesome! Overall a nice place to stay.

the master bedroom was great and the hot tub was nice great

This house had everything we could ask for. It was spotless and beautifully decorated. Will definitely rent this property again!

The unit was perfect for our needs and in a great location. Becky is always a pleasure to work with and the maintenance crew that came to the unit were very nice and prompt.

First of all the location is wonderful. Very close to state parks and amazing hikes. Sadly there were quite a few things that this property lacked. A lot of things needed fixed such as light bulbs not working, ceiling fan in the bedroom not working, boards on the deck that are loose and unsafe for small children, and a back up of hair in the shower drain from guests before us. Also the floors were so dirty that they turned our socks black on the first night, the gutters are overflowing with debris, and the porch needed swept off. The windows were very hard to open and close and the internet was having major issues. These things might sound small but when you are paying to stay somewhere a certain level of cleanliness and upkeep are expected. Maintenance came to the home but there was nothing they could do with us staying there at the time. Hopefully it will be clean and fixed for the next set of guests.

Different levels, hot tub, yard, windows! Excellent! Top Notch!

Enjoyed the weekend. More light in Valley View Lodge and doors that locked would have made it perfect. Informative and friendly

Spacious, clean, plenty of room for a family to spread out, updated baths

First of all the location is wonderful. Very close to state parks and amazing hikes. Sadly there were quite a few things that this property lacked. A lot of things needed fixed such as light bulbs not working, ceiling fan in the bedroom not working, boards on the deck that are loose and unsafe for small children, and a back up of hair in the shower drain from guests before us. Also the floors were so dirty that they turned our socks black on the first night, the gutters are overflowing with debris, and the porch needed swept off. The windows were very hard to open and close and the internet was having major issues. These things might sound small but when you are paying to stay somewhere a certain level of cleanliness and upkeep are expected. Maintenance came to the home but there was nothing they could do with us staying there at the time. Hopefully it will be clean and fixed for the next set of guests.

Important issues -- clean modern kitchen and renovated bathroom -- made the place extra comfortable. Cooking was easy with most everything needed was available. Nice to have extra toilet paper, soap and paper towels available. Lots of towels provided. Hot tub a delight. Place lacking a cutting board and lighter for candles. Many light bulbs out. Front door lock a real pain -- had to call management company to let us in. And refrigerator wasn't very cold. Front entrance, with unswept pine needles, uninviting. Main floor bathroom tub extremely slick -- couldn't stand up to shower! Maybe cleaning material?

Important issues -- clean modern kitchen and renovated bathroom -- made the place extra comfortable. Cooking was easy with most everything needed was available. Nice to have extra toilet paper, soap and paper towels available. Lots of towels provided. Hot tub a delight. Place lacking a cutting board and lighter for candles. Many light bulbs out. Front door lock a real pain -- had to call management company to let us in. And refrigerator wasn't very cold. Front entrance, with unswept pine needles, uninviting. Main floor bathroom tub extremely slick -- couldn't stand up to shower! Maybe cleaning material?

Valley View Lodge was a wonderful place to stay in the Canaan Valley. Four bedrooms on three levels offered plenty of room to spread out. Our group was very pleased with the accommodations. Everyone was pleasant, efficient and easy to work with.

Property owners should upgrade TV to a larger size No problem at all

Great view of Canaan Valley Resort off in a distance. Also very conveniently located but still seemed secluded

Great view of Canaan Valley Resort off in a distance. Also very conveniently located but still seemed secluded

Overall we enjoyed our trip. Just minor things that should be touched up. Lightbulbs that were out, looked like there were places in the kitchen and bathroom that needed painted, some of the tiles pieces were completely up, and there were no shovels. Becky was very helpful and fast at responding to our questions.

Overall great house, just needs a little love and attention Everyone I spoke to seemed very pleasant. No complaints in that regard.

Contact free check-in worked well.