We were told as we arrived a basement bedroom carpet had been shampooed and was not completely dry. Were told the room was usable, the carpet should be dry soon. As we entered the house, the smell of damp/mildew coming up through the basement stairwell was immediately noticeable. In the main rec. room area of the basement the smell was strong. The damp air was uncomfortable. The bedroom carpet described as “damp” from shampooing was saturated with water and the smell/feel of dampness in that room and the attached bathroom was intolerable. Visible water stains in the ceiling, on the furniture ,along the baseboard of the room. Closet door in that bedroom was too swollen to open/close and was rottting from the bottom up. The saturated rug and damp/mildew smell could NOT have resulted from a shampoo as we'd been told. The smell /dampness permeated the entire basement. Called Ashley to express my dismay and was told she had just been in the house and thought the basement smelled “clean”. Repeatedly said she had no knowledge of any flood/leak and had nothing to “disclose”. She refused to adjust the rental price to compensate for the unusable basement and told me we could cancel our stay and find another house if we wanted. No chance of that on Labor day weekend! Honorable business people take responsibility when things go wrong and try to make it right. This company was not honest with us and did absolutely nothing to try to make the situation right

We had an amazing stay at the second wind lake house! The views and atmosphere were simply amazing! The house was super clean and well maintained. They even had a ton of cooking supplies, dishes and toiletries that lasted the entire weekend. My only complaint was that none of the bedrooms had televisions which made it difficult if you weren’t sleepy right away! The internet connection wasn’t that great either but overall I would definitely visit again!

Spent the week of July 4th at the house and had a great experience. We had 3 generations and 16 total people including 7 kids. The house was a perfect fit for our needs. The listing is accurate and the house looked just like the pics. The house is very well equipped, especially in the kitchen. The beds were comfortable. It’s the first house we’ve stayed at in the last 5 years that didn’t get bed complaints. The host is very responsive and helpful. AC in house works great as well, even in 95 degree heat. The lake is amazing and the house is so close to the mountains. The water is so clear it feels tropical. The dock is great. It’s not brand new by any means but it functioned perfectly and our group received zero splinters and zero slips. We’ve had both on docks that have been more recently updated/painted and really appreciate how well this dock worked out. I tied my 27’ boat up all week and had no issues. The slide and diving board were big hits as well. There’s a red switch to turn water on for the slide. There’s plenty of parking. Our 5 vehicles plus my trailer fit just fine. Turning the trailer around was a bit of a challenge but, in fairness, it always is. No house is perfect but this was our favorite one of the 5 we’ve stayed at with this group.

Easy access to lake with large deck (not the steep accesses so many have). Our 9th family gathering on SML and the 5th different location - and now the family favorite. While not "luxury" it felt like home and had plenty spaces and comfort. The "4 bedroom / Sleeps 8" listing is far from accurate. The details show 7 BRms (accurate) and easily slept 16. Already booked next year's gathering here.

This house was spacious and AMAZING! It was the perfect fit for our family as we enjoyed a mini vacation celebrating our daughter’s graduation from Liberty University! (us plus grandparents and aunt & uncle) There was so much for everyone to do here! Between swimming in the lake right off the private dock, using the slide and diving board, paddleboating, kayaking, canoeing, paddle boarding, and fishing, we had hours of fun and entertainment in the sun. Then ended the day with a campfire along the lake! (house has a fire pit!) The views from every large window in the house is absolutely stunning! We cooked every meal there in the large, spacious, and well equipped kitchen! The large dining area facilitated well for memorable meals as all 14 of us gathered for meals! All of the bedrooms and bathrooms were clean; towels, and bedding were freshly washed. The pool table and foosball table provided additional fun and entertainment when a break was needed from the sunshine! We have stayed at a lot of VRBO places, and this is, by far, one of our favorites!

We were a party of 12 adults each having different cleanliness requirements and expectations. Some of us have higher standards for cleanliness than others but all of us believed that this house needed some TLC , minor maintenance repairs, and an owner who demanded more of her cleaning crew or was more aware of the less than stellar cleaning job currently being done. Having said that, the house is a great home with big rooms for gathering and beautiful views from the home and from the outside decks and docks. A very peaceful environment. The rental binder was never found during our stay and so we had to contact the owner many times for answers to questions that would typically be in that binder. She did respond eventually but not as fast as my past experiences would indicate.

we loved the large house, amenities, swimming off the dock and the paddle boats! We also loved having the second fridge downstairs for snacks/ drinks. We would absolutely book this house for another stay!

Yes, it did have seven bedrooms and five bathrooms. It was listed as a "luxury property". Smith Mountain Lake was wonderful. The neighborhood was great. However, the house had mice and mouse poop everywhere (not evident until Tuesday as the mice got bolder). Ants trailing in and out of the fireplace. The property was soooo run down and poorly maintained. The bedding (especially pillows) old, flat and frankly worn out. The mattresses need to be replaced (putting a 1 inch foam pad on top is not the solution). The decks and particularly the dock needs to be replaced/repaired. The property may have been renewed and refreshed initially, however due to heavy use it requires more than a once in a lifetime investment. Everything is done as cheaply as possible. Even the hand soap in the bathrooms is watered down. The decor is terrible (old air freshener is not decoration!). No furniture matches. Property is in desperate need of power washing, window washing, spider web removal and repairs. VRBO this is NOT a "luxury" property and frankly is hurting your reputation. Total fee for ONE WEEK is over $10,000 and vastly overpriced for what you get!