Overall as advertised and worked well for our wedding family and friends. Pool was low on water (no infinity level) but still enjoyable. Some doors and windows were difficult to operate (guys had to help the ladies!) and need to seal better to help with AC operation and cost. Stop at the Pueblo Supermarket before taking the ferry to stock up on groceries - much lower cost than the WI Convenience store.

We loved the house. Lisa was very accomodating. View was amazing . Pool was clean and perfect. There is no washer and dryer for guests, but the cleaning service did the linens and they were wonderful. Definitely hire Kevin the boat captain and charter Lisa's boat. Made the trip even better

Ok So I booked this vacation Nov 2021 for my family for our stay in April 2022. Listing states 27 ppl set price per night. I invited a total of 22 family members but only at total of 14 confirmed. On April 12th I contact lisa regarding entry code as we have not received one. She replied with how many in the group including kids even infants ( the night before our fully paid vacation weird but ok) I replied with about 16 unsure but less than your list of 27. 10 adults and 6 kids including 2 infants. My group flew out on April 13th while in the airport I received an invoice of 5000.00 stating we are above our stated amount 5000.00 is due today or entry to the villa will be denied. Granted we are on a layover in Florida from Cali heading to our vacation. So I panic and called Lisa. She said we had 26 ppl I explained its only 16 your listing stated max was 27 so we are not over the limit. She stated if more than 16 show up she was denying us our stay. Unbelievable right? I had to contact VRBO customer service. They informed me Lisa had made a change to her booking but after our Nov booking that stated individuals more than 16-23 has to pay an additional 100 per person per night but since we booked prior to this updated it was not disclosed to us and we were not liable for any overage. We still had less than 27 ppl it end up being a total of 10 adults and 10 kids a cousin showed up with her 3 boys. But the stress started our vacation out terrible. I think better communication not last minute like that should be mandatory and it should not be allowed to increase prices the day of your vacation check in. I can over look all the other last minute details lisa provided the day prior such as the water restrictions that should be provided way sooner and all the maintenance guys and pool guy and housekeeper that came while we were still there my goodness lol. but after all this was taken care of with VRbo they even offered to put us up elsewhere if Lisa denied us entry was a great relief to have being so far away on vacation. After all this we enjoyed our family time and stay even if Lisa sent another bill for the 4 guest over 16 after vrbO informed her we wasn't liable for additions on her contract after we already had an agreement. Home was nice communication was poor but she didnt bother us on vacation so that was nice too. So if you book it, just get details up front so there are no misunderstandings at check in.

This house is huge and the location in proximity to the dock is fantastic. Lisa is quick to reply with many answers, and she seems to have a hand in most of water island. Her handyman was around a lot and helpful. Water Island is a little sleepy, so it’s perfect if that’s what you’re looking for. Pros: tons of space, there are two kitchens between the two main living spaces, and great access to the dock and rental carts. Towels and paper products were plenty. Many sleeping spaces so even large families can spread out for sleep. Everything is minutes away with a golf cart. Developing: the pool’s water was pretty low. Many things are loose - doors, drawers, etc. and could be tightened a bit. The kitchen could use some more supplies, like whisks, measuring cups, etc. No basics are in the kitchen - so be ready to bring or buy foil, plastic wrap, salt and pepper, etc. The gym equipment is pretty rusty and could use a touch-up as well. Nice large space on a quiet island. A great value if you have a large party.

Had a party of 13 stay, plenty of private space for everyone and a cool main area for everyone to gather and hang out. We had a blast! Few minor things need tweaking like some door handles. But all in all was as advertised. Really liked water island but the ferry fees were a bit high, maybe Lisa you can work out a deal for those staying a week. We rented a couple carts and were glad we did the beach is walking distance but quite a hill back up, also cool things to drive around and check out. Would stay here again.

This was a super fun time, exactly what I expected, no surprises because I felt we did the homework. We read the reviews, did some research and took advice from prior guests. The home was clean with plenty of room. The pictures really didn't do it justice, we were pleasantly surprised. We did not use the studio, but did utilize the villa and guest villa and this was fine for our party of 14. We rented 2 carts from Lisa and that worked fine as we are mostly all walkers. The island was larger than I thought and it was easy to walk 4 miles each morning with hills and views a plenty. Everyone we met was very friendly just as we expected. Lisa met us right on time, took us on the villa tour and we were set to go. Easy walk to the beach, Isla provided a dinner Saturday that all raved about (though it may have come from Dinghy's??) She also grabbed us some provisions which was key. Taking the ferry to Crown Bay was simple and convenient. We went over one day to tour Red Hook and Mountain Top, tons of fun on the Safari taxi's. And a second time to ferry over to St. John. Otherwise our time was spent on Honeymoon Beach which was close and perfect for our group, and Lisa's home was super convenient. Not sure if we will ever make it back since there are so many places in the world to visit and see but the 14 of us made some wonderful lasting memories on Water Island along with lots of laughs and fun at Acquabella. Notes on Villa: 1. we all packed a roll of TP, but it wasn't needed 2. The internet was great, for all of us, but ONL:Y in the living room and pool area. I did not complain to Lisa, but the guest villa never had internet. We had a few techies in our group and even they could not get it to work. No internet in the bedrooms (except upstairs office). The living room/kitchen was big enough to accommodate all of us and our devices so it wasn't an issue. The upstairs office worked so that provided privacy for Zoom calls.

Stayed in the house with 20 guests. Accommodated all of us nicely. A few minor issues but overall was a great week.

1st mistake of the trip was staying on Water island there is only so much you can do, the ferry ride to and from gets really expensive in a group this large. Single trip $10, Round trip $15, a pass that they punch was $75 for 15 single trips. We went through 4 or 5 punch passes and I don't know how many Round trip cards. Plus it's $2 per bag. The ferry runs 8 to 6 during the week. Leaving the main island every hour on the hour. An every hour 15 mins after from WI. So your last ferry to WI is at 6pm each day. There aren't any grocery stores on the island just a little storage container building ran by lisa, that has overpriced store goods. The house is just behind it, in fact you can see the house as you ferry over. It looks massive as you pull into dock. There are 2 cart rentals, 1 is Lisa the host of the house the other is Rachel's directly across from the front door of the house. Rachel rents much cheaper than Lisa. At 1 point in a review I read the house came with a cart it no longer does. Once in the home you quickly noticed lots of things that was not advertised an you get a message saying conserve water with boat showers, and not to run the AC if you're not in that room. The Master bedroom has nothing in it just a bed that wall unit does not exist the pictures in the listing are false. (The brace under the bed had to be re-arrange so the mattress didn't sink in, in multiple rooms.) The 2 bedrooms to the left as you come in were as listed. The grand room/ kitchen biggest let down the oven didn't work. We brought our food over to cook for our stay not having a working oven in the main house was extremely annoying. The stove top in the 2nd house didn't work but the oven did. There was only 1 working TV for both houses. The internet didn't work in the 2nd house the water cut on and off in the 2nd house you had to then shower in the main house. The 2nd house bathrooms didn't have any toilet paper and the fans didn't work. Six ppl in our group stayed in the 2nd house and had daily issues. There was debris and a bottle of bug spray in the bottom of the pool, it was never on to cycle the water. We were told it gets cleaned once a wk. There are many rough spots in the pool the kids had nicks and scraps on their feet and legs. Don't look down on any balcony there is trash and junk everywhere. The cleaning crew missed the mark too many areas noticeably untouched. Laundry access isn't included but was when I booked. Lisa was nice but could do better.

This is the second time this year we stayed at this property. The location is perfect and the house easily accommodated our group of 10. The ferry and mini mart on the island are right next door. The golf cart rental is across the street. Both Dinghy’s and Heidi’s are a 2 minute golf cart ride. Lisa was available for anything we needed throughout the week. Our last night Chef Isla came to the house and prepared us a four course dinner. I would highly recommend her! I can’t say enough about how much we love staying on Water Island.

Just an absolutely beautiful location. Just returned home after a week (6 couples). We all had our own bathrooms/bedrooms. A few minor hiccups to the week, but if you texted the owner she responded quickly. We can't wait to return to Water Island!

I love the house it’s just needs some tlc , great views beautiful pool , great people on the island , Lisa was a great host on point with our needs.

We had about 15 people stay on this house for my wedding. Overall the house is beautiful. We had a few bumps, laundry was definitely one of them. Unfortunately the washer and dryer was broken upon arrival which made things more complicated but we figured it out after about 4/5 days. Very hard to communicate when there is no house manager to help. However, Janet Lee did her best. Location is amazing. Check in took longer than expected... One couple couldn’t check into their studio room until after 8pm. But we still made the best of it. Housekeeping was on point and tried their best. I will say we had a great week, and I totally understand when staying in a house that large with that many people things will go wrong. It wasn’t anything we couldn’t figure out. We would stay here again.

While Lisa was responsive and helpful, as noted in other reviews the property could really use some basic repair work. Cabinet doors off, non-functioning dishwasher, some AC works well in bedrooms others do not. The location is convenient.

We had a great time on water island! The home had LOTS of space for our family group of 12. Everyone had their own room and bed. The view from the pool deck is gorgeous, especially at night. We like to cook as a family and found all of the amenities we needed to do that. We only wish we had some pot holders and kitchen towels. Other than that we had a fabulous stay! Thank You!

We loved this place! Super clean and the beds were SO comfortable. Lisa was awesome to communicate with and assisted us anytime we needed anything. She even catered our wedding!

Stove top in main house was a challenge to cook on, burners kept shutting off. 2 washing machines, only 1 working properly. Any issues that our group had we would contact owner, responses were slow. It was a huge deal until attached house had no running water. We were also told in initial agreement that a golf cart was included. Our group could have used 2 as we were planning to rent one. The carts were all booked out 😒 Many little repairs needed, good thing we had handy people in our crew . Overall loved the experience of Water Island , but the house really needs some TLC!!!

Multiple different areas of house so good for little kids who need napping space. Be prepared to bring everything you need including toilet paper and hand soap. House is beautiful, pool cleaned weekly, beach about 30 second golf cart away. Highly recommend.

We had approx. 20 family and friends come together to celebrate my wives successful battle with breast cancer and we could have not been more happy with everything during our stay. Lisa was very attentive to anything we needed from the day we booked our stay to the day we left the island. One recommendation I would offer is if you have more then 10 staying in the house consider paying for an extra golf cart. We loved our time on Water Island and can't wait to go back.

Great time. Four generations with ages 18 months to 78 years old. Thank you Lisa!!

Lots of space for our party of 17. Great views, good location for our older family members close to ferry. Golf Carts made seeing island fun. Beach was amazing. Responsive owner and staff. Can't go wrong. Some water enters doors when it rains - not a big deal but need to be aware with kids or order adults.

Our family of 11 stayed at Lisa's home over the Thanksgiving holiday. We absolutely loved the property and we had plenty of space. The home is fantastic for entertaining , cooking a big family Thanksgiving meal and also for having a quiet place to go to relax when needed. We had a few minor things that came up during our stay and Lisa, he daughter and their property manager were prompt to reply and repair, when possible. Honeymoon beach was our favorite and we met som many new people. Everyone is so friendly and the beach is so calm! You will have the time of your life staying at this gorgeous home with the most amazing views!

The house did experience some damage from the two back to back hurricanes that hit them. Most of it has been nicely repaired, it just had some unexpected leaks because of the mass of amount of rain we received during two days of our stay.