Property amenities were not provided as listed. We unpacked and none of the TV’s were connected and WiFi was unavailable. Informed host, and he sent someone the next day but issues were not resolved during our stay. The next night we planned to grill burgers on the advertised grill, but when we went to start it there was no propane. We requested a partial refund to compensate for the items not being available. Host said he would check with VRBO and then over a week later after having to check on the status, the host informed me that VRBO wouldn’t do anything. So I reached out to VRBO and VRBO informed me that refunds are up to the host and that they would send an email to the host to explain the process. I reached back out to the host informing him what VRBO told me. Then after giving 3 days to action, I asked again and host informed me that he was unwilling to give a partial refund. Disappointed as thought we were working towards an agreement. The place was clean, check in was smooth, the pool and hot tub were nice, and location was nice.

Everything was great! Nothing negative at all! Just to clarify for potential renters: There is one master bedroom that sleeps two, and two queen size bedrooms that sleep one adult each (all upstairs). And then there is a bedroom downstairs with 4 bunks. Also large couch that can probably sleep two comfortably.

It was great, way more spacious than I thought it would be!

Our family had a blast! Super cozy, clean, and perfect set up to cook for the family.

We had a great time. It stated 5 bedrooms but there were only 4 so one daughter slept on the pull out bed in the living room. We all had a bed so it worked out. We enjoyed having access to the pool and hot tub. The communication and entry to the property was quick and easy.

Very happy with property. The kitchen was very well stocked. It was clean although we did have some ants in the kitchen and when we got there and sat on the couch, it felt like there were crumbs on it so we used the vacuum that was provided. And it’s not 5 bedrooms, it’s 4 with the pull out in the living room. Overall it was a great stay, and we will for sure be back!

We love this place. It was big. More than enough room for the three of us. Super kitchen, big dining room. And close to everything in Midway. We have been to Midway many times. This place was just down the road from my sister. Which was perfect. Access was so easy. We got the code by email and just walked in when we got there.

We had a lovely time as a family, the home was excellent!

We loved our stay and the amenities of Zermatt.

Accurate listing, use of facilities, good communication. Thanks!

Fun place for a winter getaway

We enjoyed our stay and look advantage of the pool, tennis courts, and exercise room. The place was clean and in a great location.

Place was plenty clean and location fantastic. Minor criticisms of non working jets in tub, broken kitchen sink spray handle, and no hair dryer. Everthing else great!

We would stay here again. Jake, the property representative, was responsive to our questions, even with our last-minute booking. 4/5 stars for Check-In process b/c it would be nice to have the process documented on the rental listing or booking confirmation...something like, "You will receive the entry instructions 'xx' time before your reservation is active". Otherwise, check-in was fine.

Good

The house was perfect. Plenty of sleeping space and comfortable beds. The kitchen and dining were super for a big group. The only problem would be if you can't climb stairs - no downstairs sleeping area (except the couch) or downstairs shower. The owner or manager was very responsive. All the staff were sweet. The pool was WONDERFUL - overall - our stay was great.

We loved it! Perfect place to stay with kids over spring break. Our only complaint was the heater for the pool was not working and the first day we were there. Other than that it was awesome and we’d definitely go back!

We rented this property for a family get together with some skiing. The location is perfect to access several resorts and the property is super clean, comfortable and feels so much like visiting Europe, which made it extra fun. I think the only complaint came form my mom and was the need for a better system for heating water for Tea, like a metal tea pot for the stove or electric kettle. I would say if that is the only complaint its pretty darn perfect.

Communicating with Jake was easy and he was prompt to respond to any requests. Place was clean and comfortable. Only downside was no snow shovel. I had to go borrow one from the neighbor so we could get into the place without tromping through snow.

Good location between Daniel’s summit snowmobiling and park city skiing. Place was just fine for a group of guys. Had a deer walk right in front of our window.

We loved the location of the condo and having access to all of the amenities at Zermatt was a great benefit! Lots of space for the whole family!

We had two girls 11&12 who enjoyed the access to the pool and bakery/Starbucks. Condo was private yet close to resort facilities. Very comfortable with plenty of comfortable spaces… and comfy beds! Would stay again in a heartbeat!

Overall the property is really nice. The check in and checkout process are super nice. The only issue is since this is a mountain property the host could add some preparedness items. While we were there the power went out twice. I asked the host if there was any candles or flashlights in the house and they responded "nope sorry." Also, it snowed several feet while we were there and from what I could find there was no shovel in the property to dig out our cars. These are items that any property in the moutains should have available for these situations. Also, at least one of the smoke detectors was disconnected entirely.

Our family really enjoyed this winter mountain getaway! Lots of room to spread out and play games, large family table for meal times, and close to some awesome family activities. My kids did not want to leave on the last day!

Our family really enjoyed this winter mountain getaway! Lots of room to spread out and play games, large family table for meal times, and close to some awesome family activities. My kids did not want to leave on the last day!

A little pricey but worth the splurge for Christmas. We fit our entire family around the kitchen table, played games and had a blast. This property had it all. Mid-way was a super cute Christmas town.

It was roomy and close to everything at Zermatt! We really liked it.

This was a great place for our family! Plenty of room and fun amenities!

Stayed here for a family weekend getaway. Nice condo, lots of room to spread out. The kitchen was great and well stocked. Close to lots of activities.

Great location with a lot of activities available.

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Plenty of room for our family. Beautiful location!