Richard is an absolute pro. Everything was seamless, and to top it off Richard contacted concierge directly to ask them for a late checkout for our group because he didn’t have any guests coming in later that day. Could not recommend a this place more.

Great stay at an amazing location. The Residences at the St. Regis are wonderful; everything you need in one location. The concierge and staff were top- notch and having the Aspen Sports right across the street is an added bonus. We could walk to restaurants, shops and Aspen/Ajax mountain. Made everything a lot easier for us. Having a three-bedroom suite was perfect for our family of five (2 parents & 3 children) plus our in-laws. Everyone had plenty of room but also had plenty of space for meals and relaxing after a great day of skiing. Kitchen was a good size and the appliances were perfect- even a wine refrigerator (a plus for apres ski). One small draw-back (and will probably be remedied for next guests) was that the dryer took very long to dry. We had it looked at a few times and everyone was very helpful and polite but still took 2-3 hours to dry a normal load of laundry. Would definitely go back and/or recommend it to anyone who wanted to stay in Aspen. Can't beat the location, the amenities and the suite itself.

Our stay at the St. Regis Residence was perfection. Our host responded immediately to all questions and then the Residence Club took over and it was an unparalleled experience.