Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved Palm Island! However, our unit 3213b could use some updates. We killed 5 cockroaches during our stay. The sofa is stained and sticky. The master shower is dingy and just doesn’t feel clean. We did love the big dining table, it was perfect for family game nights. The kitchen was well stocked and had what we needed. A bigger trash can would be helpful. The outdoor table top is not connected to the base, our daughters finger got pinched bc of this. The vacuum didn’t work, turns on but doesn’t pick anything up. We were disappointed kayaks and paddle boards weren't available, the website advertises this and we were looking forward to it. The staff at coconuts seemed put out when we asked for an umbrella and seemed like there was only one available each day. We would return, but stay in a different unit.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved Palm Island! However, our unit 3213b could use some updates. We killed 5 cockroaches during our stay. The sofa is stained and sticky. The master shower is dingy and just doesn’t feel clean. We did love the big dining table, it was perfect for family game nights. The kitchen was well stocked and had what we needed. A bigger trash can would be helpful. The outdoor table top is not connected to the base, our daughters finger got pinched bc of this. The vacuum didn’t work, turns on but doesn’t pick anything up.
We were disappointed kayaks and paddle boards weren't available, the website advertises this and we were looking forward to it. The staff at coconuts seemed put out when we asked for an umbrella and seemed like there was only one available each day.
We would return, but stay in a different unit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good. Have to mention the excellent service and personnel. The apt is outdated, needs some update

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love Palm Island Resort. It feels a world away from the normal intense pace of life where we live in Orlando. Some of the things we love the most are... no stores or anything else "commercial" on the island, not having to drive & just getting around on foot or by golf cart, beautiful clear water, friendliness of the staff and the way they go the extra mile for the guests, beautiful grounds and landscaping, variety of activities on the island.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great time as always.We have come to Palm Island since 1983 ( then it was The Island Harbor Resort, followed by The Sea Palm Resort ). This year we rode out Tropical Storm ETA, after sitting in our vehicle for 6 hours waiting for the ferry to start running again, to get to the resort. No power for about 24 hours, but we’re still able to cook fresh seafood on the grills ( tough cooking in that weather ). Another wonderful stay!Enjoyed the storm, since it was not really dangerous

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our stay & hope to be back! The Villa was perfect! Thanks for sharing it with us! The Resort: cart rental high and rides to the ferry should be easily available.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Came for a few days. Stayed in 2 Br Condo.Clean, functional. A bit tired, but otherwise fine. Some lights out.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love Palm Island- the beach and atmosphere of the resort is what we love the most

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We always had good time in Palm Island.We stayed in many apt and this one is so far the best one.Looking forward to go back soon

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Such a lovely, quiet resort. Perfect getaway for my family. Condo is very nice and updated and has everything you need.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Palm Island has become a must do, annual destination for our family. This year upon arrival there were some issues regarding our reservation, but your staff was quick to remedy it as best they could, and our family vvacation went off without a hitch. Thank you for helping us make the kind of memories that will last a lifetime.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I was so looking forward to a few days away on this beautiful, pristine beach. I rented a two bedroom villa and I cannot express how disappointed I was. Bedroom lamp broken, ancient appliances, dirty rugs, wallpaper coming off in the kitchen, dirty sofa with tears in the pillows. Need I say more?

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Missing stemware only 3 forks 5 knives
Toilet paper was half used none extra in unit
Faucet in beach entrance not working
Sofa dilapidated and cushions also
Lamp at 2nd bedroom missing knob to turn on light
TVs on bedrooms w no signal
Pocket door on master bath not closing
I expected everything to be perfect got the money we paid.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Resort and staff were top notch. Room. 3213 needs to be updated.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall we had a great stay. However, the unit was old with peeling paint and very tired finishes. The unit could use some maintnance and TLC. We would recommend Palm Island as a Resort, but looking at other units with more upkeep and nicer finishes for the amount of money that is charged.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We all had a wonderful time - the island was beautiful, the beaches pristine and loaded with shells & shark teeth, the pools wonderful, the staff helpful and friendly. We didn't feel the condo was a Superior Condo. It was comfortable but would give it a lower rating.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved Palm Island and found the week to be extremely relaxing. The beach is beautiful and the views were amazing. Staff was friendly and helpful.The only reason for the 4 stars was the unit itself. Although it was clean there were a number of maintenance issues. Nothing that we couldn't live with but it made the unit feel a bit weathered.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyable

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: First off I have to say that the island is beautiful! The peace and tranquility is amazing. The resort staff is friendly and courteous. My family and I really enjoyed the daily activities. The unit was in a great location. Close to the pool, bbq and the beach access. Inside the unit there were some upgraded appliances and bathrooms. Their were some minor touches that could use improvement like the closet doors kept coming off the hinges and swinging out, the kitchen lacked some basic utensils. A hand mixer and food storage containers would have been helpful to have, heck even a can opener would have been great. Then there were the cockroaches! We opened the kitchen cupboards to find a huge cockroach crawling on the plates. It was so gross. I called the front office and they sent over someone with bug spray. The next morning, I was preparing a snack in the kitchen when I feel something tickling my foot. You guessed it! Another cockroach and it was crawling on me!!! I was so disgusted. I ran to the living room and saw another one crawling across the living room floor. This place is infested with them! Now, I live in Florida. I know cockroaches happen, but I also know that I rarely see them in my own home and I sure as heck don't want to see them in a vacation home that I pay premium money for because it's somehow labeled as "superior". Cockroaches generally crawl out at night, in the dark and avoid being spotted. These were roaming around during the day. I shudder to think about what crawled around the unit at night. So disgusting!!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our 1st room was terrible. Bugs, wallpaper peeling, a/c was not working....just seemed dirty. We called and complained and they moved us to a "superior room"??? The new room was better. We were there with a large group and all received a golf cart in their package, we did not. I wish they did not make the room/ package selection so **** confusing. We did have a great time and the island is kept in good shape.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Missing stemware only 3 forks 5 knivesToilet paper was half used none extra in unitFaucet in beach entrance not working Sofa dilapidated and cushions alsoLamp at 2nd bedroom missing knob to turn on lightTVs on bedrooms w no signalPocket door on master bath not closingI expected everything to be perfect got the money we paid.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Not a top tier rental. We paid and were promised we would have one room with a queen bed and one room with a king. There was no queen bed but a double bed instead. Dishes were dirty in the cabinets and pots and pans were dirty and rusted. The bathrooms were dirty, moldy and grimy. Necessities like salt, pepper, oil were not available in the unit. Bellman was a half hour late for our checkout and when I called to make sure one was coming I got a rude response from the front desk. Beach was covered in dead fish and a beach walk could not even be enjoyed because of the smell.

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My wife and I have been going to Palm Island for the past 30yrs. We have gone so many times that we know which units have a soft bed and we always book those units when available. This trip my daughter booked a 2BR unit we had just stayed in 2-3 months earlier on the top floor. We called 2 days before check-in and was told our unit was booked for us and would be available for check-in on our arrival date. When we arrived they had us booked in the lower unit under the one we had requested and in the unit we wanted was a family that had a small child that run front to back and sounded like the ceiling would fall in on us. When they checked out we thought at last some peace and quiet....not so....another family checked in with two small children. The sound was terrible. When we called the front desk we were told that security would be informed. Not once did security check on problem. We left a day earlier losing one of our booked days. Additionally we had to inform them of the following problems with unit. Towel bar hanging off wall, with clean towels on it. Pocket door broken, not fixed. Exhaust fan made a rattleing noise and would not work. They sprayed lubicant on motor. Dishwasher racks rusty and not useable for washing dishes. Shower head made a high pitched noise and had to be replaced. Unit was not clean upon arriving for a small pet, small items found under furniture which was found by our pet. Even though this was a pet-friendly unit which had paid $150.00 extra was not proper. With all the problems with this unit not once did the management call us to follow-up on any of these problems. Due to the above issues we are looking to book our vacations to the area in other vacation properties. We have recommend Palm Island to all of our friends and family...however.. not anymore.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was beautiful. Perfect place to enjoy Florida's unspoiled beauty.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay this year. The weather was far from perfect, but the kids enjoyed the large waves and had fun with the boogie boards and body surfing. We'll be back again soon!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We invited our friends and family to stay at Palm Island resort for our wedding reception. Everyone had a wonderful time and was impressed with the simplicity of Palm Island Resort but while still enjoying paradise.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing resort, such a wonderful time! We will be back again soon!

Resort called 24 hours prior to arrival stating that the owners want to use their condo during our stay, so were upgraded us to a three bedroom unit--- 18 hours prior to arrival they called and asked if we could come at a differ time since the unit we were upgraded to "needed work". Since we had plane tickets and taken time off we decided not to change out plans. The unit we were given was in a word "disgusting". The tile and counter tops were painted over and peeling. Even the light switches and towel bars were painted with wall paint and were peeling. The unit was stuffed with too much furniture-most of the furniture was old and run down. The carpet was the original carpet from the 80s. The closets were filled with junk- so we couldn't hang our close. This, by far, was the worst rental I have ever seen. We booked the initial unit because we found it on VRBO and assumed that VRBO rules and standards apply---as it turned out this rental was thru the resort, VRBO was only the advertiser. VRBO should reconsider this type of arrangement since it seriously tarnished your brand. If you would like documentation I have multiple pictures I could send you.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Several problems with equipment in villa. Great beach,and we like the quiet atmosphere. Good staff

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Several problems with equipment in villa. Great beach,and we like the quiet atmosphere. Good staff

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The experience was just what we expected for a get away from it all vacation. All the staff on the island was very friendly as well as helpful. This made our stay worry free.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Came for a few days. Stayed in 2 Br Condo.
Clean, functional.
A bit tired, but otherwise fine. Some lights out.