Breakfast? Not included.

A lot of extra costs that we thought was included, such as parking and AC

great location (close to supermarket, lake, restaurants)

it is noisy (close to main road), you have to pay extra for parking, only one set of towels for an entire week

Car garage parking, swiming pool, location close to local market. the lady allowed us to enter the app around 11am no matter what check in from 3pm

to take care of our garbage, you get only one toilet paper (if you need more you have to buy) and there is no the equipment you need to wash kitchen utensils. Also it is necessary to leave the app clean as we found it. the bathroom could be renovated. big noise from the road next to the hotel, during our stay there was a moto meeting in city and the motors (engines sound) did not stop.

Residence Beatrix has both positive and negative attributes. It is a convenient 5 minute walk to the shops, bars & restaurants, and a pleasant 8-10 minute walk to the harbour and lake side. We were in Apartment 18 on the ground floor. It is meant to sleep 4 adults but there is probably space for more. There is a large sofa-bed in the kitchen / dining room, and a small double (less comfortable) sofa-bed in the bedroom, as well as twin beds (pushed together). Our 4 year old slept in our bedroom on the sofa-bed without issue. The apartment is spacious and on arrival nice and clean. There were ample self-catering facilities including a microwave but no kettle. You are required to provide your own washing-up liquid, sponge & toilet roll which was fine as there is a large Spar 4 minutes walk away.

The apartments are on a busy main road. If your apartment/room is on the side where the main road is, you will be disturbed by the noise of traffic, especially the frequent ambulances which pass by 10-20 times a day with their sirens blaring. We had an issue with ants in our apartment coming in via the bathroom. We were provided with an insecticide spray which reduced the numbers coming in but didn’t stop them. Air conditioning comes at an extra cost of 20 Euros per night which seems a little steep. In other accommodation we have stayed in we were charged only 5 Euros. The shower-head clamp was broken, so you could not stand underneath the shower, we had to construct a makeshift holder to be able to shower, using hair bands and hair clips. The hot water was also lukewarm for the first two days, perhaps because it was reliant on solar power & the weather had been overcast. We asked for a late checkout as our flight was in the early evening and it was declined, not even one hour extra. Eleonora insisted the cleaner must clean the apartment at 10am. We watched the cleaner go into our apartment at 1pm, so her inflexibility regarding a late checkout (which we offered to pay for) was rather unreasonable & unkind. We were allowed to remain by the pool, on our last day. There is a toilet next to the pool which is kept locked & we cynically felt it was because they didn’t want to clean it or provide toilet roll & instead forced guests to go back to their room. I asked for the key on our last day & it was granted. When I asked Eleonora if they could store our suitcases she seemed reluctant but did agree. The feeling we left with was that the staff regard the apartments as basic, cheap and (semi) cheerful, so don’t expect too much. We have paid much less than €1000 Euros for a week for the same basic quality in Greece but this is Italy so perhaps it cannot be compared.

the distance to town and parking was great

too expensive for what you got! had to pay for air conditioning and not enough essentials and non existent wifi!!!

Nice residence, clean pool. The apartment is quite nice with large terrace.

I was alone with my 3 kids and forgot several things because I had to leave quick. They told me they didn’t find my stuff (I understand that as a theft and had to announce it to the police). I received a agressive email from the owner which is quite inappropriate in such a situation. I think you have to believe your clients. I ever had such problem while I travelled a lot ! There’s not all the kitchen ustensiles needed.

Very good location close to the Lago as well as to the Bardolino town center. Simple, still nice and cosy room equiped with all we needed.

Toilet seat needs to be fixed.

Great location, 5 minutes walk from the lake and Bardolino which is full of restaurants and shops. There is also a pool which was very private but we didn't actually use as we prefer the lake! On the third floor there is a great roof top terrace with sun loungers and table and chairs which is lovely in the evening sun. The apartments were clean and in good order but very basic. There was also a supermarket just across the road from the apartment block which was very handy.

We felt that the apartment could have been kitted out better for the price you are paying. There were no washing up sponges or cleaning supplies available just one tea towel and a broom which meant you had to go and buy everything in full and then leave or bin.