Great location,room clean,comfortable beds.

No tea making in room,disappointed that we could not get a drink after 11pm.always thought hotels would serve residents at any time.

It was clean and had a hospitable staff. The breakfast was great and the location was so good.

The staff, the location and the room were all top quality and I have no faults to report.

Nothing everything was great

Excellent location. Very nice breakfast and friendly staff.

Elevators overcrowded and slow

Hotel was in general nice, staff friendly and helpful, bar area good and breakfast very good. Fitness center was also quite nice. Location was very good, walking distance to the big mall, one of the big shopping areas as well. Trams and trains just outside the hotel.

Our room for four was very small and we barely managed to be there all of us at the same time. Basically it was a room for two with two extra beds squeezed in. Bar service was slow at times - sometimes they did not manage man the place even though they knew this was going to be a busy week due to Gothia Cup.

Really close to central station and staff were really friendly. Checked in very quickly and breakfast was great.

I liked the location, it was near everything. I loved that it was spa included.

The breakfast could have been better. More fruits. It was only watermelon. It could also be more cereals. The rooms was very wourn out and didn’t feel so clean. The hotel rooms need to be upgraded.

Breakfast and comfortable night sleep. Also always plenty of staff to help, when required?

The cost compared to others

The location close to the stadium and the city centers

Overcrowded , high priced , 2 out of 3 elevator out of service with a full Capacity hotel during Gothia cup Needs refurbishments carpets very dirty and old in the corridors , bar in the evening overcrowded with only 1 bar tender available To encash and to serve the customers

Our stay at the Scandic Crowne was perfect as we attended a performance at Ullevi and location was excellent. Parking facilities were also very good and well organised. Our room with our dog was generous, comfortable and clean, with treats and doggie bags for our pet. There are no coffee or tea making facilities in the room which could be an improvement but there's a free coffee and tea making service in the foyer. Staff were very friendly and helpful which always makes a stay pleasurable. The breakfast choices were super and we enjoyed a wide range of options from the buffet both hot and cold. This hotel is also near the train station and easy to catch buses and trams. It is also close to a Coop and several restaurants and a park, but dogs are not allowed in the park.

The price for the room was very high 8300kroner for two nights because of the performance at the stadium- that was the only negative, but we had no choice. We would happily stay here again when prices return to normal.

Location was perfect for our two nights stay, very close to central station and Ullevi stadium ,very good bar and a restaurant.Hotel staff was just amazing, very helpful

Little bit outdated room interior but still very good

Very clean hotel, kindly staff and good food.The hotel has a very good location. I was for Coldplay concert and even the Hotel was full the staff managed the situation.

there was only a problem with the elevators only 1 from 3 was working and was crowding at the elevator

Room was comfy, staff was nice, breakfast was phenomenal. Location is very nice within a walking distance from downtown.

I would have liked the bar to open earlier.

Very close to station, good breakfast

Great location with easy walk to city centre.

Our room wasn't cleaned unless we requested it and even then it was done very late in the day. Our room was booked as a triple room but was too small. WiFi was fast enough but too complicated so had to resign in regularly. Had to pre book a breakfast time by using a QR code. I refused to make my life more complicated so advised our required time at check in. There is no need to make life more complicated with technology. Finding the parking entrance is difficult as there are no signs posted and in the underground parking area there are no signs directing you to the lifts or reception area. Checking in was slow, large queues and unpleasant staff. Bathroom is a bit tired and the hotel room is overdue for a refit. Booking the expensive parking required multiple emails with the hotel and despite paying for parking in advance we were told we had to rebook parking a week before arrival. We were sent parking access codes that didn't work. On a busy day two of the three lifts were out of service so there were queues at the lift.

comfortable and great breakfast selection, good spa area as well

great breakfast, all clean

old bathroom and lack of extras (bathroom accessories, water in the room, etc)

Breakfast was wonderful and staff is really friendly and helpful. They have luggage room for free and we've sent some postcards from receptions to our friends. Also location of this hotel is very convenient.

Room needed a refreshment - old wallpapers, scratches on the doors and walls, stains here and there. Bedsheets and room were clean but overall impressions were not so great.

Good location , gym & sauna were great especially for my children, breakfast was great with a varied selection.

Our room had no tea or coffee making facilities, had to ask for a kettle and cups which is just absurd for a hotel in the 21st century. Room was very small despite being sold as a family room, nowhere to sit after a day site seeing.