Mercure Resort Hunter Valley Gardens
Sobre este hotel
The Mercure Hunter Valley Resort offers an array of accommodation options in the heart of the Hunter Valley Wine Region. It features 72 beautifully appointed rooms, each with private balcony or terrace.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Lareira
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Rothbury
Hotel em Rothbury
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.7/5.0
Bom(1.578 Comentários )
Revisões 100% validadas8.0
Central to wineries
10.0
Great location, parking at door, very roomy and comfy. Bathroom and amenities very good.
The coffee in the room.
10.0
Das Zimmer, die Lage und die Gartenanlage waren sehr schön, Das Frühstück war sehr reichhaltig. Selbst kurz vor Ende der Frühstückszeit wurde noch nachgelegt. Besonders waren wir vom Service begeistert. Nach einer Panne mit unserem Mietwagen kamen wir verspätet am Abend an. Trotzdem die Küche bereits geschlossen hatte, wurde uns noch ein Snack zubereitet. Das defekte Fahrzeug hatte abgeschleppt werden und durch ein anderes ersetzt werden müssen. Das Personal am Frontoffice hat uns in der Erledigung des Austauschs des Mietfahrzeugs bestens unterstützt und gekümmert. Aufgrund der zu erwartenden später als zum vorgesehenen checkout geplanten Abreise am nächsten Tag, wurde uns spontan eine Verlängerung der Checkout-Zeit ermöglicht. Nochmals vielen herzlichen Dank an Mary und ihre Kolleginnen und Kollegen!
5.0
Location is great
Courtyard is not private at all, room was very open to view from courtyard, curtains were not sealed leaving too much light coming in to the room
4.0
Location of the resort.
1 staff member ruined our entire visit. Their inability to act in an adult manner when given a basic request was unprofessional, to say the least. This 1 employee should not be in the customer service industry.
Thank you to management for trying to rectify the situation.
9.0
Lovely ambience in the reception & lounge.
The air conditioning in the room didn't seem to reach the bed and surrounding area. Consequently I didn't sleep as well as I normally do.
There was mould on the dark coloured grout between the stones in the shower.
There was mould in the white grout in the lower areas of the shower.
8.0
The location is fantastic. We walked across the road for a meal where trees were a couple of options available.
5.0
Overall a decent stay for 1 night. Property is nice and staff were friendly. However property could use a little fine touch on the cleaning, especially on the outside around the rooms and stairwells.
Property is tired and in need of a small overhaul. Shower heads didn’t work properly, dirt and cobwebs everywhere on the stairs. Nothing a quick brush and hit with high pressure hose wouldn’t fix.
9.0
It’s location to everything
6.0
Location
Dirty. Bathroom smelt urine. Large Cockroach in bathroom. Flies. Beds too small for 4 people. I paid more than the other hotel thinking it was better. Some staff very rude. They need a course in customer service. People with young kids should drive as walking back on ur own in the dark was awful for them but was recommended by staff to walk there.
10.0
Gorgeous location, staff were exceptional.
The rooms were very well appointed but perhaps an update might be needed and I’m not trying to be negative but the shower wasn’t super clean.
6.0
Rooms were clean and comfortable in a central location
Staff were rude and dismissive, not helpful at all to the point 5 mins before I finally got my key I was about to walk away and not stay at all, then again on check out.
Customer service training to go above and beyond for customers is needed.
There are plenty of hotels in the area where I am at the point never to return.
6.0
the fridge did not work and had to be replaced....hunter valley is famous for its semillon wine...i ordered a bottle and was given a bottle of wine produced rom grpes in renmark in south australia!!!!!!
8.0
The location of the hotel was most convenient. The room was a little far away from the main hotel and would have been very difficult had it been raining.
Nothing
8.0
Location and. room
Would have been nice we were made aware of delayed checkouts while booking
8.0
Location, restaurant
Nothing
10.0
Perfect location, spa room was just gorgeous , loved the garden patio .
Needed a better coffee machine in breakfast area
9.0
The premises and the ground. Breakfast was great.
9.0
Loved the feel of the place. High ceilings in our room made space seem bigger and the courtyard was lovely. Very clean and serviced every day. The restaurant food was delicious and the staff friendly and relaxed. Really loved the lounge area with lots of books and games to enjoy with friends along with a nice Port from the bar.
Air con could have been checked before arrival.
10.0
Room was very comfortable, the staff were all very friendly and helpful. The breakfast and dinner we had while we were staying there were very good and exceeded my expectations.
8.0
Very comfortable enjoyed the fire in the library. Staff in the dining room were extremely helpful.
The air conditioning system lacked instructions and unless u were used to that particular system it was hard to operate.
10.0
Mecure Resort Hunter Valley Gardens was very comfortable and relaxing.
would highly recommend.
7.0
cute
bathroom needed cosmetic work
10.0
Breakfast was complementary and had an excellent range to cover most tastes.
Staff was pleasant and friendly.
There wasn't anything we were not happy with.
9.0
great location and loved the bar area great place to relax with a few drinks by the fire. rooms clean and staff friendly.
8.0
Breakfast was good
8.0
Located central to everything, great staff and dinner was delicious
6.0
Good base for vineyards exploring & Hunter Valley Gardens. Scenic aspect/gardens. Games room great for kids.
Complex looking tired though & needs an update. Rooms tidy but showing signs of wear & tear. Spa bath had rusty handles & missing jet plug. Evidence of sealant applied to bathroom areas for leaks. Exterior door to Reception needs good sanding & repaint with well worn door fittings. Room service overpriced, specifically steak overcooked & definitely not 200gms. Breakfast average. No in house movies.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Rothbury?
O preço médio de um alojamento em Rothbury é de R$ 2.516 por noite. Este alojamento é R$ 1.132 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Mercure Resort Hunter Valley Gardens. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Mercure Resort Hunter Valley Gardens. Aproveite a água!
Mercure Resort Hunter Valley Gardens permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Mercure Resort Hunter Valley Gardens?
Encontramos 15 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e lareira.