Great plenty of choice

The lift broke 😳

the bed was comfy

the signing for the rooms were terrible had to go down stairs 3 times to find out whereit was the lift only took you to the 2nd floor and room was on 3rdfloor

Was clean and had parking

I couldn’t purchase soft drinks at breakfast

Good Location opposite a tram stop so you can get up and down the front with ease

Even though it was school holidays and there was lots of families in, kids were told to stay seated, when in the past when I’ve visited they have been allowed on the dance floor

Room was very clean, good for the price .everything you need. Booking in was quick and easy, the reception and seating area was good.

Bed at one side had springs making a noise every time you moved. When leaving went to the reception to give in my key, staff never said thank you, never asked if everything was alright. even after i had put money in the collection box it would have been nice just to say thank you it does not cost anything.

Location was good as it’s far away from the noise but close enough to get to everything

Hotel wasn’t that clean , had to change rooms straight away as single bed was broken , second room was better but one of the drawers was broken , no hairdryer in room , had to get one from reception which was fine , hotel phone in the room didn’t work Worse thing was pillow on the bed had dried on blood on it , to be honest the staff I spoke to were all polite but hotel was a very big disappointment , there’s no excuse for the amount of things that I found especially the blood stained pillowcase !

There was something for everyone

The game room could be improved

seaside

Was not notified that the main bar and entertainment room was privately booked. The alternative was awful...hardly any stock behind the bar...a few basic tables and chairs dotted about....whoever the entertainment was they were poor... Some of the staff were unprofessional infront of guests in the restaurant and bar... One lift wasn't working and the ceiling in reception collapsed!

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good staff very nice

bed uncomfortable although they did change the mattress when we asked

room was ok but not worth the money.

entertainment was good but kids shouldn’t be running wild in the room.

The hotel was clean, the Buffett breakfast was great and the seating area at the reception entrance was super comfortable

Bed was too soft and you could feel the springs. Pillows did not support neck. Bathroom could have done with a shelf in shower cubicle to place soap, gel, shampoo etc

Overall a great stay in an Hotel recommended to me by friends. Location was great as was the nightly entertainment. I would usually go out in the evening but stayed in. Buffett Breakfast was superb!

I asked for a sea view room which I got but could also see the roof over reception that was very untidy and full of Brocken electrical equipment kind of spoilt it a little. I am a very light sleeper and could hear some traffic noise.

Great location just a ten minute walk to North pier, comfortable room and excellent food.

Could do with mattress toppers on the beds.

Everything was great

fluctuating hot water in the shower

Staff were lovely and very helpful 😊

Breakfast wasn't very hot all the fried eggs were hard

Michelle in the restaurant....lovely lady.

Slanted stairs and flooring.

location was great we had a room looking out onto the sea

the noise from the entertainment it was unbearable until 11

The breakfast was the part of our stay

We came for my birthday/wedding anniversary we decided to have a meal in the hotel it was just awful we ended up leaving it. The entertainment never happened we ended up going to our room at 9pm bored and had more fun watching the TV n having a glass of moet champagne. It's not how I'd choose to spend such a special day I had high inspection's and it just never planned out the way I thought it would. The bathroom had all gunk coming from the walls there was a suspect stain on the floor? The sink was a joke we didn't have showers while we stayed as we just didn't want to use it. There was also a large chip in the wall with the paint missing next to the bed. We certainly will not be staying again. I would love to say we had a great stay but it was far from it and we couldn't wait to get home to a nice clean home and have a nice meal..

good food

needs upgrading

The entertainment! The friendly and informative desk person! The decor! The sea view! The labyrinth of corridors and the adventure trying to find our room!